Airport directors oversee a group of managers who lead or supervise a particular area of the airport, programme or a project.
No competences in this bucket.
The official regulations for environmental standards in airports as dictated by national codes for planning airport facilities and related developments. These include regulatory aspects which govern noise and environmental aspects, sustainability measures, and impacts in relation to land use, emissions, and wildlife hazard mitigation.
Thoroughly understand the airport operating environment, the operational characteristics, services, activities, and procedures of a general aviation airport service area, as well as of those of the suppliers, partners, and other airport agencies.
No competences in this bucket.
No competences in this bucket.
Know and apply the accepted standards and regulations for European airports. Apply knowledge to enforce airport rules, regulations, and the Airport Safety Plan.
Implement the relevant procedures, strategies and use the proper equipment to promote local or national security activities for the protection of data, people, institutions, and property.
Carry out transport services according to accepted principles of right and wrong. This includes principles of fairness, transparency, and impartiality.
Carry out improvement procedures in airport operations based on an understanding of the needs of an airport. Plan and develop improvement procedures using adequate resources.
Keep an up-to-date inventory of all aspects of airport operations.
Come to an agreement between commercial partners with a focus on terms and conditions, specifications, delivery time, price etc.
Support and assist various types of airport customers.
Supervise airport staff during operational and maintenance activities such as aeroplane refuelling, flight communications, runway maintenance, etc.
Work confidently in a group in general aviation services, in which each individual operates in their own area of responsibility to reach a common goal, such as a good customer interaction, air safety, and aircraft maintenance.
Establish a positive, long-term relationship between organisations and interested third parties such as suppliers, distributors, shareholders and other stakeholders in order to inform them of the organisation and its objectives.
Ensure you are properly informed of the legal regulations that govern a specific activity and adhere to its rules, policies and laws.
Solve problems which arise in planning, prioritising, organising, directing/facilitating action and evaluating performance. Use systematic processes of collecting, analysing, and synthesising information to evaluate current practice and generate new understandings about practice.
Take actions which support business activities by considering client needs and satisfaction. This involves understanding what customers want, providing advices, selling products and services or processing complaints, while adopting a positive attitude.
Utilise computers, IT equipment and modern day technology in an efficient way.
Spot threats related to security at the airport and apply procedures to counteract them in a quick, safe, and efficient way.
Implement a strategy for the development and transformation of the company. Strategic management involves the formulation and implementation of the major objectives and initiatives of a company by senior management on behalf of the owners, based on consideration of available resources and an assessment of the internal and external environments in which the organisation operates.
Manage employees and subordinates, working in a team or individually, to maximise their performance and contribution. Schedule their work and activities, give instructions, motivate and direct the workers to meet the company objectives. Monitor and measure how an employee undertakes their responsibilities and how well these activities are executed. Identify areas for improvement and make suggestions to achieve this. Lead a group of people to help them achieve goals and maintain an effective working relationship among staff.
Deal with people in a sensitive and tactful way.
Make use of various types of communication channels such as verbal, handwritten, digital and telephonic communication with the purpose of constructing and sharing ideas or information.
Compose work-related reports that support effective relationship management and a high standard of documentation and record keeping. Write and present results and conclusions in a clear and intelligible way so they are comprehensible to a non-expert audience.
No competences in this bucket.
Design and execute the plan to ensure full implementation of emergency procedures during any crisis or disaster situations. During development of the plan, envision the way crew members should work together during preventative, and actual emergency situations. Manage communications in the airport, prepare evacuation procedures and routes, and restrict access to zones during simulations or real emergency situations.
Carry out the plan to gain competitive advantage on the market by positioning the company's brand or product and by targeting the right audience to sell this brand or product to.
Prepare annual airport budget, taking into account factors such as fuel supplies, facilities maintenance, and communications.
Take appropriate actions in a business environment in order to maximise possible outcome from each situation.
Apply generation and effective application of business insights and possible opportunities, in order to achieve competitive business advantage on a long-term basis.
Implement strategies which aim to promote a specific product or service, using the developed marketing strategies.
Design and direct event marketing for promotional campaigns. This involves face-to-face contact between companies and customers at a wide range of events, which engages them in a participatory position and provides them with information about a specific product or service.