Software managers oversee the acquisition and development of software systems in order to provide support to all organisational units. They also monitor the results and quality of the different software solutions and projects implemented in the organisation.
No competences in this bucket.
The physical and technical concepts of how digital data storage is organised in specific schemes both locally, such as hard-drives and random-access memories (RAM) and remotely, via network, internet or cloud.
The methodologies for the planning, implementation, review and follow-up of ICT projects, such as the development, integration, modification and sales of ICT products and services, as well as projects relating technological innovation in the field of ICT.
The methodologies or models for planning, managing and overseeing of ICT resources in order to meet specific goals, such methodologies are Waterfall, Incremental, V-Model, Scrum or Agile and using project management ICT tools.
The policies to achieve set of goals and targets regarding the development and maintenance of an organisation.
The metrics that measure a characteristic of the software system in order to determine the development of the software and evaluate it.
The general-purpose modelling language used in software development to offer a standard visualisation of system designs.
Systems to store, process and spread information in digital form. They are hardware, software and networks, as well as the ways in which these can be employed.
Quality assurance principles, standard requirements, and the set of processes and activities used for measuring, controlling and ensuring the quality of products and processes.
The sequence of steps, such as planning, creating, testing and deploying and the models for the development and life-cycle management of a system.
Apply methods and techniques to estimate and evaluate the cost of software products during their life-cycle phases, including development and acquisition costs, cost of maintenance, incorporated cost of quality-compliance and non-compliance associated costs.
Assess the specifications of a software product or system to be developed by identifying functional and non-functional requirements, constraints and possible sets of use cases which illustrate interactions between the software and its users.
Follow written and ethical laws and policies regarding proper ICT system usage and administration.
Transpose a series of requirements into a clear and organised software design.
Create an overall plan of objectives, practices, principles and tactics related to the use of technologies within an organisation and describe the means to reach the objectives, taking into account analyses and relevant regulations.
Guarantee that the state of events is in accordance with the ICT rules and procedures described by an organisation for their products, services and solutions.
Administer all types of data resources through their lifecycle by performing data profiling, parsing, standardisation, identity resolution, cleansing, enhancement and auditing. Ensure the data is fit for purpose, using specialised ICT tools to fulfil the data quality criteria.
Plan, organize, control and document procedures and resources, such as human capital, equipment and mastery, in order to achieve specific goals and objectives related to ICT systems, services or products, within specific constraints, such as scope, time, quality and budget.
Understand and use interfaces particular to an application or use case.
Implement internal policies related to the development, internal and external usage of technological systems, such as software systems, network systems and telecommunications systems, in order to achieve a set of goals and targets regarding the efficient operations and growth of an organisation.
Apply mathematical methods and make use of calculation technologies in order to perform analyses and devise solutions to specific problems.
Set up structures and distribution policies to enable or improve information exploitation using appropriate tools to extract, create and expand business mastery.
Survey and investigate recent trends and developments in technology. Observe and anticipate their evolution, according to current or future market and business conditions.
Utilise a specialised system to track registration, processing and resolution of issues in an organisation by assigning each of these issues a ticket, registering inputs from involved persons, tracking changes and displaying the status of the ticket, until it is completed.
No competences in this bucket.
The agile project management approach is a methodology for planning, managing and overseeing of ICT resources in order to meet specific goals and using project management ICT tools.
The system software Android consists of features, restrictions, architectures and other characteristics of operating systems designed to run on mobile devices.
The system software BlackBerry consists of features, restrictions, architectures and other characteristics of operating systems designed to run on mobile devices.
The process intended to match user and organisation's needs with system components and services, by taking into consideration the available technologies and the techniques required to elicit and specify requirements, interrogating users to establish symptoms of problem and analysing symptoms.
The system software iOS consists of features, restrictions, architectures and other characteristics of operating systems designed to run on mobile devices.
The lean project management approach is a methodology for planning, managing and overseeing of ICT resources in order to meet specific goals and using project management ICT tools.
The features, restrictions, architectures and other characteristics of operating systems designed to run on mobile devices, such as Android or iOS.
The process-based management approach is a methodology for planning, managing and overseeing of ICT resources in order to meet specific goals and using project management ICT tools.
The finance and trading integrated software solutions.
No competences in this bucket.
Compare and assess technical requirements of an ICT product, service or solution in terms of quality, costs and compliance to specifications
Organise the transference process of a certain software from one locale to another, in order to expand the number of users, by modifying content through the use of user interface translation, while taking into consideration the properties of the future country the software will be introduced into.
Determine the needs and requirements of ICT users of a specific system by applying analytical methods, such as target group analysis.
Communicate with users to identify their requirements and collect them. Define all relevant user requirements and document them in an understandable and logical way for further analysis and specification.
Survey and investigate recent trends and developments in ICT research. Observe and anticipate mastery evolution.
Use design methodologies in which the needs, wishes and limitations of end users of a product, service or process are given extensive attention at each stage of the design process.
Take ownership of the handling of all complaints and disputes showing empathy and understanding to achieve resolution. Be fully aware of all Social Responsibility protocols and procedures, and be able to deal with a problematic gambling situation in a professional manner with maturity and empathy.
Maintain and improve employees' performance by coaching individuals or groups how to optimise specific methods, skills or abilities, using adapted coaching styles and methods. Tutor newly recruited employees and assist them in the learning of new business systems.
Deliver a speech or talk in which a new product, service, idea, or piece of work is demonstrated and explained to an audience.
Maintain an overview of all the incoming tasks in order to prioritise the tasks, plan their execution, and integrate new tasks as they present themselves.
Manage employees and subordinates, working in a team or individually, to maximise their performance and contribution. Schedule their work and activities, give instructions, motivate and direct the workers to meet the company objectives. Monitor and measure how an employee undertakes their responsibilities and how well these activities are executed. Identify areas for improvement and make suggestions to achieve this. Lead a group of people to help them achieve goals and maintain an effective working relationship among staff.
Organise the process of writing and designing proposals or bids for tenders.
Negotiate terms such as price, quantity, quality, and delivery terms with vendors and suppliers in order to ensure the most beneficial buying conditions.
Develop and organise the distribution of structured documents to assist people using a particular product or system, such as written or visual information about an application system and how to use it.
Lead and guide employees through a process in which they are taught the necessary skills for the perspective job. Organise activities aimed at introducing the work and systems or improving the performance of individuals and groups in organisational settings.
Make use of various types of communication channels such as verbal, handwritten, digital and telephonic communication with the purpose of constructing and sharing ideas or information.