tram network
The characteristics of the network of tram services and the risks of disruption of services due to incidents or inefficiencies.
Tram controllers assign and manage tram vehicles and drivers for the transport of passengers, including records of distances covered and of repairs made.
Competences and skills
20 ESCO relationsEssential knowledge 4 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
2 competencestypes of trams
Different types of trams and their technical operating requirements. There are various forms of tram, such as cable-hauled, hybrid funicular electric, electric (trolley cars), gas trams, and trams powered by other means.
Cross-sector
2 competenceshealth and safety measures in transportation
The body of rules, procedures and regulations related to health and safety measures intended to prevent accidents or incidents in transportation.
mechanical composition of trams
The mechanical properties and composition of trams.
Essential skills and competences 16 competences
Occupation specific
5 competencescoordinate with tram maintenance department
Cooperate with tram maintenance department to ensure that tram operations and inspections take place as scheduled.
deal with changing operational demand
Deal with changing operational demands; respond with effective solutions.
ensure steady circulation of trams
Ensure that a sufficient number of trams and lines are operational and schedules are executed as planned.
ensure tram system power supply
Ensure that the power supply to the overhead electric wires is maintained. Report faults or malfunctions.
operate tram system monitoring equipment
Monitor tram services, ensuring that trams are running safely and at the scheduled frequency.
Sector-specific
7 competencesanalyse travel alternatives
Analyse prospective improvements in journey efficiency through reduction of travel time by modifying itineraries and outlining alternatives.
apply tramway regulations
Know the regulations governing tramways and apply these regulations in the daily operations of tram transportation. Ensure that standards are met in relation to safeguarding the well-being of passengers and the tramway company.
communicate with customer service department
Communicate with customer service in a transparent and collaborative manner; monitor how service is operating; relay real-time information to customers.
ensure public safety and security
Implement the relevant procedures, strategies and use the proper equipment to promote local or national security activities for the protection of data, people, institutions, and property.
match vehicles with routes
Match types of vehicles to transport routes, taking into consideration service frequency, peak transport times, service area covered, and road conditions.
operate tram controls
Operate tram controls and power switches with different operating systems. Manipulate forward and reverse motion by smooth application of power and braking.
use communication equipment
Set up, test and operate different types of communication equipment such as transmission equipment, digital network equipment, or telecommunications equipment.
digital
Cross-sector
4 competencescommunicate verbal instructions
Communicate transparent instructions. Ensure that messages are understood and followed correctly.
follow work procedures
Adhere to procedures at work in a structured and systematic manner.
handle stressful situations in the work place
Deal with and manage highly stressful situations in the workplace by following adequate procedures, communicating in a quiet and effective manner, and remaining level-headed when taking decisions.
stay alert
Stay focused and alert at all times; react quickly in the case of unexpected events. Concentrate and do not get distracted performing a task over a long period of time.