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ESCO occupation

employment and vocational integration consultant

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Employment and vocational integration consultants offer assistance to unemployed individuals in finding jobs or vocational training opportunities, according to their educational or professional background and experience. They advise them on how to market their skills in the job-hunting process. Employment and vocational integration consultants help job-seekers write CVs and cover letters, prepare for a job interview and indicate where to search for new job or training opportunities.

2423.2 ISCO 2423 ESCO source
Competences
38
Groups
4
Essential
19
Optional
19

Competences and skills

38 ESCO relations
Essential knowledge 4 competences

Occupation specific

1 competence
online job platforms

Online platforms which display job offers.

digital
ESCO source

Sector-specific

0 competences

No competences in this bucket.

Cross-sector

3 competences
employment law

The law which mediates the relationship between employees and employers. It concerns employees' rights at work which are binding by the work contract.

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job market offers

Job opportunities available on the labour market, depending on the economic field concerned.

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labour legislation

Legislation, on a national or international level, that governs labour conditions in various fields between labour parties such as the government, employees, employers, and trade unions.

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Essential skills and competences 15 competences

Occupation specific

0 competences

No competences in this bucket.

Sector-specific

7 competences
facilitate job market access

Improve the chances of individuals to find a job, by teaching the required qualifications and interpersonal skills, through training and development programs, workshops or employment projects.

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give advice on personal matters

Advise people on love and marriage issues, business and job opportunities, health or other personal aspects.

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identify customer's needs

Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services.

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interview people

Interview people in a range of different circumstances.

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prepare for job interview

Make someone ready to deal with job interviews, by advising on communication, body language and appearance, going through frequently asked questions, and identifying personal and professional strengths and weaknesses.

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profile people

Create a profile of someone, by outlining this person's characteristics, personality, skills and motives, often by the use of information obtained from an interview or questionnaire.

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teach writing

Teach basic or advanced writing principles to varying age groups in a fixed eduction organisation setting or by running private writing workshops.

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Cross-sector

8 competences
communicate by telephone

Liaise via telephone by making and answering calls in a timely, professional and polite manner.

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develop course outline

Research and establish an outline of the course to be taught and calculate a time frame for the instructional plan in accordance with school regulations and curriculum objectives.

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develop professional network

Reach out to and meet up with people in a professional context. Find common ground and use your contacts for mutual benefit. Keep track of the people in your personal professional network and stay up to date on their activities.

Scope note
This includes the development of social relationships with patients and customers.
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document interviews

Record, write, and capture answers and information collected during interviews for processing and analysis using shorthand or technical equipment.

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listen actively

Give attention to what other people say, patiently understand points being made, asking questions as appropriate, and not interrupting at inappropriate times; able to listen carefully the needs of customers, clients, passengers, service users or others, and provide solutions accordingly.

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maintain privacy of service users

Respect and maintain the dignity and privacy of the client, protecting his or her confidential information and clearly explaining policies about confidentiality to the client and other parties involved.

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observe confidentiality

Observe the set of rules establishing the nondisclosure of information except to another authorised person.

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use communication techniques

Apply techniques of communication which allow interlocutors to better understand each other and communicate accurately in the transmission of messages.

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Optional knowledge 2 competences

Occupation specific

0 competences

No competences in this bucket.

Sector-specific

0 competences

No competences in this bucket.

Cross-sector

2 competences
advertising techniques

The communication strategies intended to persuade or encourage an audience, and the different media which are used to achieve this goal.

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market analysis

The field of market analysis and research and its particular research methods.

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Optional skills and competences 17 competences

Occupation specific

0 competences

No competences in this bucket.

Sector-specific

5 competences
assess candidates

Evaluate the candidates’ vocational competences, skills and knowledge through tests, interviews, simulations, and evidence of prior learning according to a pre-defined standard or procedure. Formulate summative statements of the displayed competences in comparison to set expectations.

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develop employee retention programs

Plan, develop, and implement programs aimed at keeping the satisfaction of the employees in the best levels. Consequently, assuring the loyalty of employees.

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implement customer follow-up

Implement strategies that ensures post-sale follow up of customer satisfaction or loyalty regarding one's product or service.

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negotiate employment agreements

Find agreements between employers and potential employees on salary, working conditions and non-statutory benefits.

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work in vocational school

Work in a vocational school that instructs students in practical courses.

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Cross-sector

12 competences
administer appointments

Accept, schedule and cancel appointments.

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apply knowledge of human behaviour

Practice principles related to group behaviour, trends in society, and influence of societal dynamics.

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apply social media marketing

Employ website traffic of social media such as Facebook and Twitter to generate attention and participation of existing and potential customers through discussion forums, web logs, microblogging and social communities for gaining a quick overview or insight into topics and opinions in the social web and handle inbound leads or inquiries.

digital
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assess character

Assess how a certain person will react, verbally or physically, in a specific situation or to a specific happening.

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deliver online training

Provide training by using online technologies, adapting the learning materials, using e-learning methods, supporting the trainees and communicating online. Instruct virtual classrooms.

digital
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fix meetings

Fix and schedule professional appointments or meetings for clients or superiors.

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liaise with colleagues

Liaise with fellow colleagues to ensure common understanding on work related affairs and agree on the necessary compromises the parties might need to face. Negotiate compromises between parties as to ensure that work in general run efficiently towards the achievement of the objectives.

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maintain professional administration

File and organise professional administration documents comprehensively, keep customer records, fill in forms or log books and prepare documents about company-related matter.

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organise training

Make the necessary preparations to conduct a training session. Provide equipment, supplies and exercise materials. Ensure the training runs smoothly.

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recruit employees

Hire new employees by scoping the job role, advertising, performing interviews and selecting staff in line with company policy and legislation.

Scope note
It may include recruiting volunteers.
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relate empathetically

Recognise, understand and share emotions and insights experienced by another.

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write work-related reports

Compose work-related reports that support effective relationship management and a high standard of documentation and record keeping. Write and present results and conclusions in a clear and intelligible way so they are comprehensible to a non-expert audience.

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