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ESCO occupation

cocktail bartender

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Cocktail bartenders perform expert mixing of alcoholic and non-alcoholic cocktails.

5132.1.2 ISCO 5132 ESCO source
Competences
35
Groups
4
Essential
28
Optional
7

Competences and skills

35 ESCO relations
Essential knowledge 1 competence

Occupation specific

0 competences

No competences in this bucket.

Sector-specific

1 competence
types of whisks

Types of whisks such as balloon whisks, french whisks, flat whisks, spiral whisks and more their function.

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Cross-sector

0 competences

No competences in this bucket.

Essential skills and competences 27 competences

Occupation specific

0 competences

No competences in this bucket.

Sector-specific

17 competences
assemble cocktail garnishes

Create cocktail garnishes by applying decorations such as straws, stirrers, spices and condiments.

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assist customers

Provide support and advice to customers in making purchasing decisions by finding out their needs, selecting suitable service and products for them and politely answering questions about products and services.

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clear the bar at closing time

Free the bar at closing time by politely encouraging patrons to leave at closing time according to policy.

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display spirits

Show full range of available spirits in a visually pleasing manner.

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extract juices

Obtain juice from fruits or vegetables either manually or by using equipment.

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handle bar equipment

Use bar equipment such as cocktail shakers, blenders and cutting boards.

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handover the service area

Leave service area in conditions which follow safe and secure procedures, so that it is ready for the next shift.

Scope note
Serving area includes receptions, restaurants, bars, coffee bars and other.
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identify customer's needs

Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services.

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maintain bar cleanliness

Keep cleanliness in all the bar areas including counters, sinks, glasses, shelves, floors and storage areas.

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prepare fruit ingredients for use in beverages

Cut or blend fruits for use in preparation and decoration of drinks such as cocktails and aperitifs.

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prepare mixed beverages

Make a range of mixed alcoholic drinks, such as cocktails and long drinks and non-alcoholic drinks according to the recipes.

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present decorative drink displays

Show drinks in the most attractive way and develop decorative drink displays.

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present drinks menu

Acquaint guests with items on the drinks menu, make recommendations and answer questions regarding beverages.

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serve beverages

Provide a variety of alcoholic and non-alcoholic beverages such as soft drinks, mineral waters, wine and bottled beer over a counter or using a tray.

Scope note
Does not include drinks which take a more involved preparation, such as specialised coffee, other hot drinks, mixed drinks, and beers served in a glass.
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setup the bar area

Arrange the bar area such as the counter, equipment, side stations, side tables and displays, so that it is ready for the upcoming shift and in conditions which follow safe, hygienic and secure procedures.

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stock the bar

Keep and replenish bar inventory and bar supplies.

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think creatively about food and beverages

Generate innovative and creative ideas to come up with new recipes, preparations of food and beverages and new ways to present the products.

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Cross-sector

10 competences
comply with food safety and hygiene

Respect optimal food safety and hygiene during preparation, manufacturing, processing, storage, distribution and delivery of food products.

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create new recipes

Combine innovative and creative ideas to come up with new recipes and preparations to extend the product of range of a company. Make modifications to recipes in order to enhance taste, reach productivity goals, develop and improve products.

Scope note
Establish food specifications for the production of the new recipe.
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enforce alcohol drinking laws

Implement local legislation surrounding the selling of alcoholic beverages, including its sale to minors.

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execute opening and closing procedures

Apply standard opening and closing procedures for bar, store or restaurant.

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handle glassware

Utilise glassware by polishing, cleaning and storing it properly.

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maintain customer service

Keep the highest possible customer service and make sure that the customer service is at all times performed in a professional way. Help customers or participants feel at ease and support special requirements.

Scope note
Might include keeping the customers informed about the current status of their orders or waiting times.
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operate dishwashing machine

Handle dishwashing machines with used plates, glass, service utensils and cutlery.

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process payments

Accept payments such as cash, credit cards and debit cards. Handle reimbursement in case of returns or administer vouchers and marketing instruments such as bonus cards or membership cards. Pay attention to safety and the protection of personal data.

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upsell products

Persuade customers to buy additional or more expensive products.

Scope note
Products include also services.
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work according to recipe

Perform tasks in food preparation according to recipe or specification in order to preserve the quality of ingredients and to ensure replication accuracy of the recipe. Select the appropriate materials to follow the recipe, taking into account the current situation.

Scope note
Select the adequate ingredients to execute the recipe. The quality of the ingredients, their properties, and the adequate use of them may yield different results that can be determinant for a satisfactory final product.
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Optional knowledge 1 competence

Occupation specific

0 competences

No competences in this bucket.

Sector-specific

1 competence
sparkling wines

The varieties of sparkling wines and their match with food products.

ESCO source

Cross-sector

0 competences

No competences in this bucket.

Optional skills and competences 6 competences

Occupation specific

0 competences

No competences in this bucket.

Sector-specific

4 competences
compile drinks menu

Create drinks inventory according to needs and preferences of guests.

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compile drinks price lists

Set prices according to needs and preferences of guests.

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create decorative food displays

Design decorative food displays by determining how food is presented in the most attractive way and realising food displays in order to maximise revenue.

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take food and beverage orders from customers

Accept orders from customers and record them into the Point of Sale system. Manage order requests and communicate them to fellow staff members.

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Cross-sector

2 competences
devise special promotions

Plan and invent promotion activities to stimulate sales

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handle gas cylinders

Grip gas cylinders in a safe manner and ensure they are compliant with safety and health regulations.

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