cleaning techniques
Various techniques and tools used to clean different types of surfaces to achieve a certain degree of cleanliness such as sweeping, vacuuming, degreasing and wet cleaning.
Laundromat attendants assist the customers of self-servicing laundries with issues related to coin-machines, dryers or vending machines. They maintain the general cleanliness of the laundry.
Competences and skills
38 ESCO relationsEssential knowledge 1 competence
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
0 competencesNo competences in this bucket.
Cross-sector
1 competenceEssential skills and competences 16 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
10 competencesassist customers
Provide support and advice to customers in making purchasing decisions by finding out their needs, selecting suitable service and products for them and politely answering questions about products and services.
guarantee customer satisfaction
Handle customer expectations in a professional manner, anticipating and addressing their needs and desires. Provide flexible customer service to ensure customer satisfaction and loyalty.
maintain inventory of cleaning supplies
Follow the stock of cleaning materials, order new material when the stock is empty and follow their usage to maintain a constant supply.
maintain personal hygiene standards when cleaning
Make sure to keep yourself clean and tidy and wear protective equipment when performing cleaning activities, as required by the health and safety procedures of the task or the organisation.
operate tumble dryer
Operate machine to remove stains and achieve clean clothes. Measure the minimum and maximum load to insert in the machine and select the appropriate drying process for eventual moisture and leaking problems.
oversee guest laundry service
Ensure that guest laundry is collected, cleaned and returned to a high standard and in a timely fashion.
read care labels
Sort clothing items according to their colour or fabric by inspecting and reading care tags or labels. They indicate agitations, how a particular fabric should best be washed, bleached, dryed, ironed and cleaned.
rinse cloth articles
Flush out detergents, soil and odors from cloth materials and articles using a water hose.
supervise store opening and closing procedures
Supervise the procedures of opening and closing hours such as cleaning, stock shelfing, securing valuable items, etc.
wash the laundry
Wash or clean clothes by hand or by use of a washing machine.
Cross-sector
6 competencescontrol temperature
Measure and adjust temperature of a given space or object.
greet guests
Welcome guests in a friendly manner in a certain place.
maintain a safe, hygienic and secure working environment
Preserve health, hygiene, safety and security in the workplace in accordance with relevant regulations.
maintain customer service
Keep the highest possible customer service and make sure that the customer service is at all times performed in a professional way. Help customers or participants feel at ease and support special requirements.
- Scope note
- Might include keeping the customers informed about the current status of their orders or waiting times.
operate floor cleaning equipment
Set up, maintain and operate roto, extractor and walk behind scrubbers and other floor care equipment to clean carpets and scrub hard floors.
set up machine controls
Set up or adjust machine controls to regulate conditions such as material flow, temperature, or pressure.
Optional knowledge 4 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
2 competencesdyeing technology
Processes involved in textile dyeing using different dyeing technologies. Also, addition of colours to textile materials using dye stuffs.
types of staining
The different kinds of stains on fabrics such as invisible, perspirative, and oxidation stains. The nature of the stain, the type of fabric (absorbed, built up and compound staining) and the colour fastness of the dye.
Cross-sector
2 competencestypes of bleach
The range of bleach and others chemicals used to remove the colour from materials in a steam cooking process, adjusting the brightness and colour of the materials.
types of brushes
Tools with bristles used for a wide variety of purposes such as cleaning, painting, putting on make up and grooming hair. Materials used for bristles include animal hair, synthetic fibers and plastic. Various shapes exist such as cylindrical brushes and twisted-in wire brushes for cleaning brushes, and flat, round or mop for painting brushes.
Optional skills and competences 17 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
9 competencesapply prespotting
Remove stains in dry-cleaning by using the pre-spotting technique. Use a spotting board, which vacuums the garment attached to the spotting board through air suctions. Use a spotting gun to apply steam to loosen the stain and use a blow dryer to dry the fabric.
collect items for laundry service
Collect the dirty pieces of clothing or other linen within the facility and send them to the laundry service.
eliminate stains
Use stain removal equipment to remove stains without damaging the fabric. Carry out garment and stain detection to identify the specific staining type such as wet or dry side staining in a safe and appropriate manner.
identify cloth items
Count and collect the items, and provide them with the drop off and delivery dates. Fix tags with a safety pin or staple, describing important information about the customer. Apply special colored tags for different sorts of treatments, and assemble and re-assemble the order after the laundry and dry cleaning process.
inspect dry cleaning materials
Check which items are suitable or unsuitable for dry-cleaning by interpreting care labels and decide which dry cleaning processes may be required.
operate tunnel finisher machine
Handle wide or narrow body tunnel finishers which remove wrinkles from garments. Insert the material in a steam chamber, making the fabric moldable.
operate washer extractor
Prepare the equipment and safely load and unload clothing items in and out of the washer extractor. Select the right washing programme, recognize faults and malfunctions with the machine and report this to the right person.
vacuum surfaces
Use a vacuum cleaner to remove dust and small particles from floors, drapes, carpets or furniture.
weigh materials
Weigh materials and products, record weight and other relevant data on tags or labels.
Cross-sector
8 competencescount money
Count money by sorting and wrapping money and coins.
evaluate garment quality
Evaluating stitching, construction, attachments, fasteners, embellishments, shading within the garment; evaluating pattern continuity-, matching; evaluating tapes and linings.
handle chemical cleaning agents
Ensure proper handling, storage, management and disposal of cleaning chemicals (CIP) in accordance with regulations.
- Scope note
- The chemicals include hazardous materials.
handle linen in stock
Manage laundered items and store them in safe and hygienic conditions.
iron textiles
Pressing and ironing in order to shape or flatten textiles giving them their final finishing appearance. Iron by hand or with steam pressers.
maintain cleaning equipment
Clean and preserve the equipment and material used for cleaning purposes in a proper state.
process payments
Accept payments such as cash, credit cards and debit cards. Handle reimbursement in case of returns or administer vouchers and marketing instruments such as bonus cards or membership cards. Pay attention to safety and the protection of personal data.
use solvents
Clean products or surfaces by using solvents to dissolve or extract other unnecessary substances.