airport safety regulations
The applicable airport safety regulations and instructions.
Baggage flow supervisors monitor the flow of baggage in airports to ensure baggage makes connections and arrives at the destinations in a timely manner. They communicate with baggage managers to ensure compliance with regulations and apply solutions. Baggage flow supervisors collect, analyse and maintain records on airline data, passenger, and baggage flow, as well as create and distribute daily reports regarding staff needs, safety hazards, maintenance needs and incident reports. They ensure cooperative behaviour and resolve conflicts.
Competences and skills
27 ESCO relationsEssential knowledge 2 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
2 competencesairport terminal standards
Rules and minimum requirements concerning the structure of airport terminals and the organisation of passenger information.
Cross-sector
0 competencesNo competences in this bucket.
Essential skills and competences 15 competences
Occupation specific
2 competencesmonitor airport service performance
Assess the day-to-day service quality delivered by the different departments of an air transport operator to its customers. Short- and long-term summaries of this information provide a vital input to the company.
supervise transfer of luggage
Supervise the transfer of luggage and ensure the timely and safe arrival of baggage to airlines, passengers, and gates, as well as supervising the operations of luggage transfer automation conveyor systems and carousels.
Sector-specific
9 competencesapply airport standards and regulations
Know and apply the accepted standards and regulations for European airports. Apply knowledge to enforce airport rules, regulations, and the Airport Safety Plan.
conduct airport security screening
Monitor passenger flow through the screening checkpoint and facilitate the orderly and efficient processing of passengers; inspect luggage and cargo following screening procedures.
ensure compliance with airport security measures
Ensure compliance with airport security measures prior to the boarding of planes.
ensure efficient baggage handling
Achieve efficient processing of baggage using the smallest amount of time, effort, or cost resources possible.
ensure public safety and security
Implement the relevant procedures, strategies and use the proper equipment to promote local or national security activities for the protection of data, people, institutions, and property.
follow airport safety procedures
Comply with airport safety procedures, policies and legislation to ensure a safe working environment for all employees, and to ensure the safety of passengers.
report airport security incidents
Compose comprehensive reports on airport security incidents, such as the detaining od unruly travellers, confiscation of luggage items, or damaging of airport property.
tolerate stress
Maintain a temperate mental state and effective performance under pressure or adverse circumstances.
transfer luggage
Transfer cargo and luggage to gates, airlines and to passengers in a timely and safe manner.
Cross-sector
4 competencescomply with schedule
Work and complete tasks as scheduled; perform the necessary work activities to successfully complete the task within the timeframe allocated.
identify airport safety hazards
Spot threats related to security at the airport and apply procedures to counteract them in a quick, safe, and efficient way.
monitor security measures
Oversee and control the implementation of prevention, security, and surveillance measures in order to assess their effectiveness and to make adjustments in case of unsatisfactory results.
write work-related reports
Compose work-related reports that support effective relationship management and a high standard of documentation and record keeping. Write and present results and conclusions in a clear and intelligible way so they are comprehensible to a non-expert audience.
Optional skills and competences 10 competences
Occupation specific
1 competenceperform ground-handling maintenance procedures
Ensure safety during ground-handling procedures, maintain ground service equipment, and conduct equipment checks.
Sector-specific
7 competencescarry out evacuation of airport in an emergency
Assist in the evacuation of airport passengers, staff, and visitors in emergency situations.
conduct airport safety inspections
Conduct airport inspections to achieve maximum safety; inspect airport facilities, ensure equipment is used and maintained appropriately, and ensure staff members work in the safest possible way.
implement airport emergency plans
Design and execute the plan to ensure full implementation of emergency procedures during any crisis or disaster situations. During development of the plan, envision the way crew members should work together during preventative, and actual emergency situations. Manage communications in the airport, prepare evacuation procedures and routes, and restrict access to zones during simulations or real emergency situations.
implement improvements in airport operations
Carry out improvement procedures in airport operations based on an understanding of the needs of an airport. Plan and develop improvement procedures using adequate resources.
interact with airport stakeholders
Meet government officials, environmental experts, developers, special interest groups as well as the general public, airport users, and other stakeholders, in order to assess different services, facilities, and the usability of the airport.
manage teamwork
Plan the working schedule of a group of people in order to meet all time and quality requirements. Supervise, support and instruct members of a team. Provide feedback to teams and individuals on work carried out.
provide assistance to airport users
Support and assist various types of airport customers.
Cross-sector
2 competencesperform risk analysis
Identify and assess factors that may jeopardise the success of a project or threaten the organisation's functioning. Implement procedures to avoid or minimise their impact.
use different communication channels
Make use of various types of communication channels such as verbal, handwritten, digital and telephonic communication with the purpose of constructing and sharing ideas or information.