accompany people
Chaperon individuals on trips, to events or appointments or to go shopping.
Companions perform housekeeping duties and meal preparation for the people they assist on their own premises such as elderly people or people with special needs or who suffer from an illness. They also provide entertainment activities such as playing cards or reading stories. They may do shopping activities as well as punctual transportation to doctor's appointments, etc.
Competences and skills
28 ESCO relationsEssential skills and competences 15 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
7 competencesmake the beds
Clean sheets, turn mattresses, plump pillows and change cushions.
prepare ready-made dishes
Prepare snacks and sandwiches or heat up ready-made bar products if requested.
prepare sandwiches
Make filled and open sandwiches, paninis and kebabs.
use cooking techniques
Apply cooking techniques including grilling, frying, boiling, braising, poaching, baking or roasting.
use food preparation techniques
Apply food preparation techniques including the selecting, washing, cooling, peeling, marinating, preparing of dressings and cutting of ingredients.
wash the laundry
Wash or clean clothes by hand or by use of a washing machine.
Cross-sector
8 competencesclean rooms
Clean rooms by cleaning glasswork and windows, polishing furniture, vacuuming carpets, scrubing hard floors, and removing garbage.
clean surfaces
Disinfect surfaces in accordance with sanitary standards.
- Scope note
- Including walls, floors, tables, kitchen and service equipment
communicate with customers
Respond to and communicate with customers in the most efficient and appropriate manner to enable them to access the desired products or services, or any other help they may require.
empathise with the healthcare user
Understand the background of clients` and patients’ symptoms, difficulties and behaviour. Be empathetic about their issues; showing respect and reinforcing their autonomy, self-esteem and independence. Demonstrate a concern for their welfare and handle according to the personal boundaries, sensitivities, cultural differences and preferences of the client and patient in mind.
iron textiles
Pressing and ironing in order to shape or flatten textiles giving them their final finishing appearance. Iron by hand or with steam pressers.
keep company
Be with people to do stuff together, such as talking, playing games or having a drink.
listen actively
Give attention to what other people say, patiently understand points being made, asking questions as appropriate, and not interrupting at inappropriate times; able to listen carefully the needs of customers, clients, passengers, service users or others, and provide solutions accordingly.
relate empathetically
Recognise, understand and share emotions and insights experienced by another.
Optional skills and competences 13 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
8 competencesbuy groceries
Purchase ingredients, products and tools that are necessary for daily housekeeping activities.
- Scope note
- Also online purchases are included.
feed pets
Make sure that pets are given appropriate food and water on time.
give advice on personal matters
Advise people on love and marriage issues, business and job opportunities, health or other personal aspects.
provide dog walking services
Provide dog-walking services, including activities such as agreement of services with the customer, selection and use of handling equipment, interaction with the dog, and safe and responsible dog walking.'
remove dust
Remove dust from furniture, blinds and windowsills using specialised dust cloths or hand-cleaning items.
support individuals to adjust to physical disability
Assist individuals to adjust to the implications of physical disability and to understand the new responsibilities and level of dependency.
use gardening equipment
Use gardening equipment such as clippers, sprayers, mowers, chainsaws, complying to health and safety regulations.
wash vehicles
Wash and dry vehicle and ensure that paint is kept intact by waxing and polishing vehicle using the appropriate tools.
Cross-sector
5 competencesadminister appointments
Accept, schedule and cancel appointments.
assist clients with special needs
Aid clients with special needs following relevant guidelines and special standards. Recognise their needs and accurately respond to them if needed.
drive vehicles
Be able to drive vehicles; have the approapriate type of driving license according to the type of motor vehicle used.
provide first aid
Administer cardiopulmonary resuscitation or first aid in order to provide help to a sick or injured person until they receive more complete medical treatment.
support nurses
Support nurses with the preparation and delivery of diagnostic and treatment interventions.