common aviation safety regulations
The body of legislation and regulations that apply to the field of civil aviation at regional, national, European and International levels.
Cabin crew instructors teach trainees all the matters regarding the operations in aircraft cabins. They teach, depending on the type of airplane, the operation carried out in the aircraft, the pre and post flight checks, the safety procedures, the service equipment, and client service procedures and formalities.
Competences and skills
27 ESCO relationsEssential knowledge 3 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
2 competencespre-flight procedures for IFR flights
The pre-flight duties required while preparing an IFR flight as provided in the flight manual.
Cross-sector
1 competencepedagogy
The discipline that concerns the theory and practice of education including the various instructional methods for educating individuals or groups.
Essential skills and competences 14 competences
Occupation specific
1 competenceteach air cabin crew procedures
Teach the procedures and protocols used in aeroplane and aircraft cabins.
Sector-specific
3 competencesperform routine flight operations checks
Perform checks before and during flight: conduct pre-flight and in-flight inspections of aircraft performance, route and fuel usage, runway availability, airspace restrictions, etc.
prepare examinations for vocational courses
Prepare examinations that test both theoretical and practical understanding of the content and the procedures imparted during a course or teaching programme. Develop exams that assess the most important insights that trainees should have gained from participating in the course.
teach customer service techniques
Teach techniques designed to maintain customer service standards at a satisfactory level.
Cross-sector
10 competencesanalyse work-related written reports
Read and comprehend job-related reports, analyse the content of reports and apply findings to daily work operations.
apply technical communication skills
Explain technical details to non-technical customers, stakeholders, or any other interested parties in a clear and concise manner.
assess students
Evaluate the students' (academic) progress, achievements, course knowledge and skills through assignments, tests, and examinations. Diagnose their needs and track their progress, strengths, and weaknesses. Formulate a summative statement of the goals the student achieved.
- Scope note
- The skill applies to all educational levels such as primary, secondary, post-secondary and tertiary education.
assist students in their learning
Support and coach students in their work, give learners practical support and encouragement.
communicate with customers
Respond to and communicate with customers in the most efficient and appropriate manner to enable them to access the desired products or services, or any other help they may require.
evaluate education programmes
Evaluate ongoing training programmes and advise on potential optimisation.
give instructions to staff
Give instructions to subordinates by employing various communication techniques. Adjust communication style to the target audience in order to convey instructions as intended.
satisfy customers
Communicate with customers and make them feel satisfied.
use different communication channels
Make use of various types of communication channels such as verbal, handwritten, digital and telephonic communication with the purpose of constructing and sharing ideas or information.
write work-related reports
Compose work-related reports that support effective relationship management and a high standard of documentation and record keeping. Write and present results and conclusions in a clear and intelligible way so they are comprehensible to a non-expert audience.
Optional skills and competences 10 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
1 competenceprovide high quality customer service
Pursue highest possible quality of customer service; do what needs to be done to keep the customer satisfied.
Cross-sector
9 competencesadvise on teaching methods
Advise education professionals on the proper adaptation of curricula in lesson plans, classroom management, professional conduct as a teacher, and other activities and methods related to teaching.
carry out pre-flight duties
Check on-board safety equipment; ensure that the plane is clean; ensure that documents in the seat pockets are up to date; check if all meals and other required stock are on board.
coach employees
Maintain and improve employees' performance by coaching individuals or groups how to optimise specific methods, skills or abilities, using adapted coaching styles and methods. Tutor newly recruited employees and assist them in the learning of new business systems.
conduct full-scale emergency plan exercises
Conduct and mobilise all efforts, support organisations, resources, and communications within the airport, to carry out prevention plan exercises in order to prepare and train airport personnel for real-life emergency situations.
cooperate with colleagues
Cooperate with colleagues in order to ensure that operations run effectively.
identify clients' needs
Identify the areas in which the client may require aid and investigate the possibilities for meeting those needs.
monitor customer service
Ensure all employees are providing excellent customer service in accordance to company policy.
provide food and beverages
Provide people with food and drink during trip, a flight, an event, or any other occurrence.
train employees
Lead and guide employees through a process in which they are taught the necessary skills for the perspective job. Organise activities aimed at introducing the work and systems or improving the performance of individuals and groups in organisational settings.