maintain transaction's reports
Maintain regular reports related to the transactions performed via the cash register.
Checkout supervisors oversee cashiers in department stores and other big stores.
Competences and skills
33 ESCO relationsEssential skills and competences 20 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
7 competencesmanaging a business with great care
Detailed and thorough treatment of transactions, compliance with regulations and supervision of employees, safeguarding a smooth running of daily operations.
monitor check-out point
Ensure check-out points have adequate cash available and are staffed appropriately.
operate cash register
Register and handle cash transactions by using point of sale register.
oversee promotional sales prices
Ensure that sale prices and promotions are passed through the register as they should.
supervise store opening and closing procedures
Supervise the procedures of opening and closing hours such as cleaning, stock shelfing, securing valuable items, etc.
use IT systems for commercial purposes
Convey and communicate data and make commercial decisions by using internal and external IT-systems where appropriate.
digital
Cross-sector
13 competencesapply company policies
Apply the principles and rules that govern the activities and processes of an organisation.
control of expenses
Monitor and maintain effective cost controls, in regards to efficiencies, waste, overtime and staffing. Assessing excesses and strives for efficiency and productivity.
create solutions to problems
Solve problems which arise in planning, prioritising, organising, directing/facilitating action and evaluating performance. Use systematic processes of collecting, analysing, and synthesising information to evaluate current practice and generate new understandings about practice.
develop financial statistics reports
Create financial and statistical reports based on collected data which are to be presented to managing bodies of an organisation.
manage budgets
Plan, monitor, report on the budget and prepare set production budgets.
manage staff
Manage employees and subordinates, working in a team or individually, to maximise their performance and contribution. Schedule their work and activities, give instructions, motivate and direct the workers to meet the company objectives. Monitor and measure how an employee undertakes their responsibilities and how well these activities are executed. Identify areas for improvement and make suggestions to achieve this. Lead a group of people to help them achieve goals and maintain an effective working relationship among staff.
manage theft prevention
Apply theft and robbery prevention; monitor security surveillance equipment; enforce security procedures if needed.
monitor customer service
Ensure all employees are providing excellent customer service in accordance to company policy.
perform balance sheet operations
Make up a balance sheet displaying an overview of the organisation's current financial situation. Take into account income and expenses; fixed assets such as buildings and land; intangible assets such as trademarks and patents.
process payments
Accept payments such as cash, credit cards and debit cards. Handle reimbursement in case of returns or administer vouchers and marketing instruments such as bonus cards or membership cards. Pay attention to safety and the protection of personal data.
provide customer follow-up services
Register, follow-up, solve and respond to customer requests, complaints and after-sales services.
recruit employees
Hire new employees by scoping the job role, advertising, performing interviews and selecting staff in line with company policy and legislation.
- Scope note
- It may include recruiting volunteers.
train employees
Lead and guide employees through a process in which they are taught the necessary skills for the perspective job. Organise activities aimed at introducing the work and systems or improving the performance of individuals and groups in organisational settings.
Optional knowledge 5 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
0 competencesNo competences in this bucket.
Cross-sector
5 competencesaccounting techniques
The techniques of recording and summarising business and financial transactions and analysing, verifying, and reporting the results.
communication principles
The set of commonly shared principles in regards with communication such as active listening, establish rapport, adjusting the register, and respecting the intervention of others.
employment law
The law which mediates the relationship between employees and employers. It concerns employees' rights at work which are binding by the work contract.
health, safety and hygiene legislation
The set of health, safety and hygiene standards and items of legislation applicable in a specific sector.
teamwork principles
The cooperation between people characterised by a unified commitment to achieving a given goal, participating equally, maintaining open communication, facilitating effective usage of ideas etc.
Optional skills and competences 8 competences
Occupation specific
2 competencesrecord corporate property
Make an inventory of all of the company's possessions including intellectual property such as copyrights, trademarks, patents and trade secrets.
supervise deposit slips
Supervise paper slips that banks use with customers for the purpose of depositing funds onto their account.
Sector-specific
1 competencepurchase supplies
Purchase and replenish supplies; make sure that all required goods are available in stock.
Cross-sector
5 competencesapply health and safety standards
Adhere to standards of hygiene and safety established by respective authorities.
coordinate shifts
Manage coordination of all activities across each shift.
manage cash transportation
Manage the appropriate and safe transportation of cash.
measure customer feedback
Evaluate customer's comments in order to find out whether customers feel satisfied or dissatisfied with the product or service.
plan shifts of employees
Plans shifts of employees to ensure completion of all customer orders and satisfactory completion of the production plan.