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ESCO occupation

telecommunications analyst

Back to ESCO occupations

Telecommunications analysts review, analyse and evaluate an organisation's telecommunications needs and systems. They provide training on the telecommunications system features and functionalities.

2153.1.1 ISCO 2153 ESCO source
Competences
35
Groups
4
Essential
25
Optional
10

Competences and skills

35 ESCO relations
Essential knowledge 9 competences

Occupation specific

0 competences

No competences in this bucket.

Sector-specific

9 competences
analog electronics theory

The theory based on analogue circuits in which volumes (voltage or current) continuously vary over time.

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direct inward dialing

The telecommunication service that provides a company with a series of telephone numbers for internal use, such as individual telephone numbers for each employee or every workstation, so that a company does not need another line for every connection.

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electromagnetism

The study of electromagnetic forces and the interaction between electric and magnetic fields. The interaction between electrically charged particles can create magnetic fields with a certain range or frequency and electricity can be produced by the changing of these magnetic fields.

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electronics principles

The study of electric energy, more specifically electron, control and its prominent principles regarding integrated circuits and electrical systems.

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ICT communications protocols

The system of rules which allow the exchange of information between computers or other devices via computer networks.

digital
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microwave principles

The technologies used in transmission of information or energy via electromagnetic waves between 1000 and 100,000 MHz.

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procurement of ICT network equipment

The products available from network equipment providers and methods for selecting and procuring the equipment.

digital
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telecom regulations

Code of rules to protect telecommunication consumers, ensuring high standards of communication services such as equivalent and affordable access, connectivity, transparency of contracts or security against malware. The regulation covers web-based and traditional services.

digital
ESCO source
telecommunication trunking

The method of providing network access to many clients while keeping smaller number of connection components by grouping and sharing connection circuits and frequencies.

digital
ESCO source

Cross-sector

0 competences

No competences in this bucket.

Essential skills and competences 16 competences

Occupation specific

0 competences

No competences in this bucket.

Sector-specific

5 competences
operate call distribution system

Apply assigning methods (mostly used in call centres) to provide clients with the best possible service by connecting them with the most suitable agent.

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operate electronic measuring instruments

Tend a wide variety of devices for measuring electronic characteristics of system components, such as optical power meter, fibre power meter, digital power meter and multimeter.

digital
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operate private branch exchange

Handle Private Branch Exchange (PBX), a telecommunication system within an organisation that switches calls between users on local lines. At the same time the system allows all users to share external phone lines.

digital
ESCO source
provide ICT system training

Plan and conduct training of staff on system and network issues. Utilise training material, evaluate and report on the learning progress of trainees.

digital
ESCO source
use session border controller

Manage calls during a given voice over Internet Protocol (VoIP) session and ensure security and quality of service by operating a session border controller (SBC).

digital
ESCO source

Cross-sector

11 competences
analyse business processes

Study the contribution of the work processes to the business goals and monitor their efficiency and productivity.

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calibrate electronic instruments

Correct and adjust the reliability of an electronic instrument by measuring output and comparing results with the data of a reference device or a set of standardised results. This is done in regular intervals which are set by the manufacturer and using calibration devices.

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communicate with customers

Respond to and communicate with customers in the most efficient and appropriate manner to enable them to access the desired products or services, or any other help they may require.

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define technical requirements

Specify technical properties of goods, materials, methods, processes, services, systems, software and functionalities by identifying and responding to the particular needs that are to be satisfied according to customer requirements.

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design process

Identify the workflow and resource requirements for a particular process, using a variety of tools such as process simulation software, flowcharting and scale models.

digital
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execute analytical mathematical calculations

Apply mathematical methods and make use of calculation technologies in order to perform analyses and devise solutions to specific problems.

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install monitors for process control

Plan and deploy a system of monitors for controlling specific processes in an organisation or a system.

digital
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provide cost benefit analysis reports

Prepare, compile and communicate reports with broken down cost analysis on the proposal and budget plans of the company. Analyse the financial or social costs and benefits of a project or investment in advance over a given period of time.

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provide user documentation

Develop and organise the distribution of structured documents to assist people using a particular product or system, such as written or visual information about an application system and how to use it.

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upgrade firmware

Update basic or integrated software included in devices, network components and embedded systems.

digital
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use different communication channels

Make use of various types of communication channels such as verbal, handwritten, digital and telephonic communication with the purpose of constructing and sharing ideas or information.

ESCO source
Optional knowledge 3 competences

Occupation specific

0 competences

No competences in this bucket.

Sector-specific

3 competences
business process modelling

The tools, methods and notations such as Business Process Model and Notation (BPMN) and Business Process Execution Language (BPEL), used to describe and analyse the characteristics of a business process and model its further development.

ESCO source
Cisco

The products available from the network equipment provider Cisco and methods for selecting and procuring the equipment.

digital
ESCO source
ICT security legislation

The set of legislative rules that safeguards information technology, ICT networks and computer systems and legal consequences which result from their misuse. Regulated measures include firewalls, intrusion detection, anti-virus software and encryption.

digital
ESCO source

Cross-sector

0 competences

No competences in this bucket.

Optional skills and competences 7 competences

Occupation specific

0 competences

No competences in this bucket.

Sector-specific

3 competences
coordinate technological activities

Give instructions to colleagues and other cooperating parties in order to reach the desired outcome of a technological project or achieve set goals within an organisation dealing with technology.

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log transmitter readings

Log transmitter observations such as calibrations of remote control equipment, equipment performance measurements, antenna field strength measurements, and other readings.

digital
ESCO source
provide ICT consulting advice

Advise on appropriate solutions in the field of ICT by selecting alternatives and optimising decisions while taking into account potential risks, benefits and overall impact to professional customers.

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Cross-sector

4 competences
analyse business requirements

Study clients' needs and expectations for a product or service in order to identify and resolve inconsistencies and possible disagreements of involved stakeholders.

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make strategic business decisions

Analyse business information and consult directors for decision making purposes in a varied array of aspects affecting the prospect, productivity and sustainable operation of a company. Consider the options and alternatives to a challenge and make sound rational decisions based on analysis and experience.

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propose ICT solutions to business problems

Suggest how to solve business issues, using ICT means, so that business processes are improved.

digital
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solder electronics

Operate and use soldering tools and soldering iron, which supply high temperatures to melt the solder and to join electronic components.

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