car controls
The functioning of specific car equipment such as how to operate and handle the clutch, throttle, lighting, instrumentation, transmission and the brakes.
Roadside vehicle technicians perform onsite repairs, tests and maintenance to roadside vehicles. They locate and travel to customers' vehicles to provide services such as tyre replacements and engine repairs.
Competences and skills
36 ESCO relationsEssential knowledge 2 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
1 competenceCross-sector
1 competencetypes of vehicles
Field of information which distinguishes rental agency classification systems, containing types and classes of vehicles and their functioning and components.
Essential skills and competences 13 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
8 competencescarry out repair of vehicles
Provide repair for vehicles and routine level checks, such as engine tune-ups, oil changes, tire rotation and changes, wheel balancing, replacing filters, repair engine failures; repair mechanical and electrical systems malfunctions; replace parts and components; repair body damage.
carry out repairs and maintenance of vehicle bodies
Execute repair and maintenance tasks to damaged vehicle bodies; follow customers' individual requests and instructions.
identify vehicles service requirements
Interpret customers’ descriptions of vehicle problems; translate these issues into concrete instructions for mechanics and technicians.
maintain motorcycle records
Maintain and update motorcycle records by accurately recording service operations and repairs.
maintain vehicle records
Maintain vehicle records by accurately recording service operations and repairs.
organise vehicle breakdown support
Take all the measures necessary to provide technical support and assistance in case of vehicle breakdown.
perform manual work autonomously
Show the ability to pursue basic manual tasks without the help or assistance of others, not needing supervision or guidance, and taking responsibility for one's actions.
perform technical tasks with great care
Avoiding possible risks and unwanted outcomes by watching carefully over all parts of a machine, device or vehicle and executing processes of production, maintenance or repair with great care.
Cross-sector
5 competencescommunicate with customers
Respond to and communicate with customers in the most efficient and appropriate manner to enable them to access the desired products or services, or any other help they may require.
drive vehicles
Be able to drive vehicles; have the approapriate type of driving license according to the type of motor vehicle used.
execute working instructions
Understand, interpret and properly apply work instructions regarding different tasks in the workplace.
respond to customers' inquiries
Answer customers' questions about itineraries, rates and reservations in person, by mail, by e-mail and on the phone.
use different communication channels
Make use of various types of communication channels such as verbal, handwritten, digital and telephonic communication with the purpose of constructing and sharing ideas or information.
Optional knowledge 4 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
0 competencesNo competences in this bucket.
Cross-sector
4 competenceselectrical wiring plans
Pictorial representation of an electrical circuit. It shows the components of the circuit as simplified shapes, and the power and signal connections between the devices. It gives information about the relative position and arrangement of devices and terminals on the devices, to help in building or servicing the device. A wiring diagram is often used to troubleshoot problems and to make sure that all the connections have been made and that everything is present.
electronics
The functioning of electronic circuit boards, processors, chips, and computer hardware and software, including programming and applications.
digital
mechanics
Theoretical and practical applications of the science studying the action of displacements and forces on physical bodies to the development of machinery and mechanical devices.
types of vehicle engines
Types of car engines in road and racing cars, including those with emerging technologies like hybrids and electric motors, and how they work.
green
Optional skills and competences 17 competences
Occupation specific
1 competenceoperate towtruck
Attach the vehicle to the towtruck. Ensure safe movement of the vehicle while driving the towtruck. De-attach the vehicle from the towtruck at the destination.
Sector-specific
10 competencesadapt to new technology used in cars
Adapt to new technology integrated in cars; understand systems operation and provide troubleshooting.
digital
advise customers on usage of vehicles
Provide advice to customers related to the types of cars for sale, such as engine types and different fuels (hybrids, diesel, electric) and answer questions about gas mileage and the sizes of engines.
carry out repair of motorcycles
Carry out repairs and routine maintenance checks for motorcycles such as engine tune-ups, oil changes, tire rotation, tire changes, engine failures and mechanical system malfunctions. Replace parts and components.
issue sales invoices
Prepare the invoice of goods sold or services provided, containing individual prices, the total charge, and the terms. Complete order processing for orders received via telephone, fax and internet and calculate the customer’s final bill.
maintain vehicle appearance
Maintain vehicle appearance by washing, cleaning and performing minor adjustments and repairs.
perform defensive driving
Drive defensively to maximise road safety and save time, money, and lives; anticipate the actions of other road users.
perform minor vehicle repairs
Repair or replace non-essential vehicle parts such as turn signals, lights, fluid hoses, etc.
provide customer information related to repairs
Inform customers about necessary repairs or replacements, discuss products, services and costs, include accurate technical information.
repair vehicle electrical systems
Use appropriate tools, machinery, and equipment to solve problems related to components of the electrical system of vehicles, such as the battery, alternator, or starter.
use automotive diagnostic equipment
Use diagnostic equipment to perform test on motor vehicles, components and systems to detect defects.
Cross-sector
6 competencesensure client orientation
Take actions which support business activities by considering client needs and satisfaction. This involves understanding what customers want, providing advices, selling products and services or processing complaints, while adopting a positive attitude.
ensure compliance with warranty contracts
Implement and monitor repairs and/or replacements by the supplier in compliance with warranty contracts.
fix minor vehicle scratches
Fix minor vehicle dents and scratches with touch-up paint.
operate GPS systems
Use GPS Systems.
digital
perform road testing of vehicles
Perform road tests with vehicles; ensure that all functions are working safely and correctly; test vehicle in extreme weather and road conditions.
read maps
Read maps effectively.