anatomy of animals
The study of animal body parts, their structure and dynamic relationships, on a level as demanded by the specific occupation.
Kennel supervisors monitor the daily operations of the kennel under their supervision. They ensure that the pets kept in kennels are being properly handled and cared for. Kennel supervisors supervise the working staff and maintain contact with the owners of the pets while they drop off or pick up the pets.
Competences and skills
41 ESCO relationsEssential knowledge 5 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
3 competencesanimal behaviour
The natural behavioural patterns of animals, i.e. how normal and abnormal behaviour might be expressed according to species, environment, human-animal interaction and occupation.
physiology of animals
The study of the mechanical, physical, bioelectrical and biochemical functioning of animals, their organs and their cells.
Cross-sector
2 competencesanimal nutrition
Aspects of how different animal species are fed and provided water. Different types of animal food, the quality criteria for animal food and methods to feed and give water to animals.
animal welfare legislation
The legal boundaries, codes of professional conduct, national and EU regulatory frameworks and legal procedures of working with animals and living organisms, ensuring their welfare and health.
- Scope note
- National and EU legislation relevant to occupation, regulatory body and codes of conduct. This may include . , health and safety, risk assessment requirements and codes of conduct, especially in the areas of animal welfare, health and public health, food and environmental safety in relation with clients.
Essential skills and competences 16 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
6 competencesadvise customers on appropriate pet care
Provide information to customers on how to feed and care for pets, appropriate food choices, vaccination needs, etc.
assess animal behaviour
Observe and evaluate the behaviour of animals in order to work with them safely and recognise deviations from normal behaviour that signal compromised health and welfare.'
control animal movement
Direct, control or restrain some or part of an animal's, or a group of animals', movement.
- Scope note
- "Restrain" includes physical and mechanical means, and/or the use of chemical means under veterinary direction.
instruct on animal care
Provide employees in animal care with information on how to treat the animal, the animals eating habits, nutrition and medical condition and needs.
protect health and safety when handling animals
Protect health and welfare of animals and their handlers.
work with veterinarians
Consult veterinarians and assist them in the examination and nursing of animals.
Cross-sector
10 competencescommunicate with customers
Respond to and communicate with customers in the most efficient and appropriate manner to enable them to access the desired products or services, or any other help they may require.
follow verbal instructions
Have the ability to follow spoken instructions received from colleagues. Strive to understand and clarify what is being requested.
follow written instructions
Follow written directions in order to perform a task or carry out a step-by-step procedure.
maintain customer service
Keep the highest possible customer service and make sure that the customer service is at all times performed in a professional way. Help customers or participants feel at ease and support special requirements.
- Scope note
- Might include keeping the customers informed about the current status of their orders or waiting times.
manage schedule of tasks
Maintain an overview of all the incoming tasks in order to prioritise the tasks, plan their execution, and integrate new tasks as they present themselves.
manage staff
Manage employees and subordinates, working in a team or individually, to maximise their performance and contribution. Schedule their work and activities, give instructions, motivate and direct the workers to meet the company objectives. Monitor and measure how an employee undertakes their responsibilities and how well these activities are executed. Identify areas for improvement and make suggestions to achieve this. Lead a group of people to help them achieve goals and maintain an effective working relationship among staff.
monitor the welfare of animals
Monitor animals’ physical condition and behaviour and report any concerns or unexpected changes, including signs of health or ill-health, appearance, condition of the animals' accommodation, intake of food and water and environmental conditions.
green
order supplies
Command products from relevant suppliers to get convenient and profitable products to purchase.
recruit employees
Hire new employees by scoping the job role, advertising, performing interviews and selecting staff in line with company policy and legislation.
- Scope note
- It may include recruiting volunteers.
supervise work
Direct and supervise the day-to-day activities of subordinate personnel.
Optional knowledge 1 competence
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
1 competenceanimal training
Animal responses to specific conditions or stimuli. Animal behaviour, ethology, learning theory, training methods, equipment, as well as communicating and working with animals and humans.
Cross-sector
0 competencesNo competences in this bucket.
Optional skills and competences 19 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
12 competencesadvise on animal welfare
Prepare and provide information to individuals or groups of people on how to promote the health and well-being of animals, and how risks to animal health and welfare may be reduced. Provide recommendations for corrective actions.
green
assist in transportation of animals
Assist with the transportation of animals, including the loading and unloading of animals, the preparation of the transport vehicle, and maintaining the wellbeing of the animal throughout the transport process.
create animal records
Create animal records according to industry relevant information and using appropriate record keeping systems.
feed pets
Make sure that pets are given appropriate food and water on time.
groom animals
Prepare the environment for grooming, select the correct grooming equipment and grooming methods for the animal. Apply occupational health and safety principles, of basic animal anatomy and physiology, including the identification and reporting of any abnormalities.
implement exercise activities for animals
Provide exercise opportunities that are suitable for respective animals and meet their particular physical requirements.'
maintain animal accommodation hygienic
Make sure animal enclosures such as habitats, terrariums, cages or kennels are in the appropriate and hygienic condition. Clean the enclosure and provide new bedding material if called for.
manage a small-to-medium business
Manage the organisational, financial and day-to-day operation of a small-to-medium enterprise.
plan dog grooming work
Assess customer wishes and plan dog grooming work; assess the dog's head shape and its type of coat, recognising signs of abnormalities, and select the appropriate methods and equipment.
- Scope note
- The vast majority of animal groomers work as dog groomers exclusively.
provide an enriching environment for animals
Provide an enriching environment for animals to allow the expression of natural behaviour, and including adjusting environmental conditions, delivering feeding and puzzle exercises, and implementing manipulation, social, and training activities.'
provide dog walking services
Provide dog-walking services, including activities such as agreement of services with the customer, selection and use of handling equipment, interaction with the dog, and safe and responsible dog walking.'
provide first aid to animals
Administer emergency treatment to prevent deterioration of the condition, suffering and pain until veterinary assistance can be sought. Basic emergency treatment needs to be done by non-veterinarians prior to first-aid provided by a veterinarian. Non-veterinarians providing emergency treatment are expected to seek treatment by a veterinarian as soon as possible.
- Scope note
- Administer emergency treatment to prevent deterioration of the condition, suffering and pain until veterinary assistance can be sought.
Cross-sector
7 competencesadminister appointments
Accept, schedule and cancel appointments.
handle veterinary emergencies
Handle unforeseen incidents concerning animals and circumstances which call for urgent action in an appropriate professional manner.
maintain professional administration
File and organise professional administration documents comprehensively, keep customer records, fill in forms or log books and prepare documents about company-related matter.
plan shifts of employees
Plans shifts of employees to ensure completion of all customer orders and satisfactory completion of the production plan.
stay alert
Stay focused and alert at all times; react quickly in the case of unexpected events. Concentrate and do not get distracted performing a task over a long period of time.
train employees
Lead and guide employees through a process in which they are taught the necessary skills for the perspective job. Organise activities aimed at introducing the work and systems or improving the performance of individuals and groups in organisational settings.
work in shifts
Work in rotating shifts, where the goal is to keep a service or production line running around the clock and each day of the week.