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ESCO occupation

cultural visitor services manager

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Cultural visitor services managers are in charge of all programmes, activities, studies and research concerning the presentation of the cultural venue's artefacts or programme to current and prospective visitors.

2621.5 ISCO 2621 ESCO source
Competences
18
Groups
2
Essential
13
Optional
5

Competences and skills

18 ESCO relations
Essential skills and competences 13 competences

Occupation specific

1 competence
manage art facilities staff

Manage, direct and coach the museum or any art facility education and mediation staff.

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Sector-specific

11 competences
approve reports for artistic project

Approve the financial report, the artistic report, any other report required for the artistic project.

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consult exhibition organisers

Liaise with exhibition organisers to discuss themes, ideas and products.

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create cultural venue learning strategies

Create and develop a learning strategy to engage the public in line with the ethos of the museum or the art facility.

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create cultural venue outreach policies

Draw up outreach policies for the museum and any art facility, and a programme of activities directed at all target audiences. Set up a network of exterior contacts to relay information to target audiences to this end.

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develop outreach training plans

Develop training plans for outreach and visitor service assistants, guides and volunteers.

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establish educational network

Establish a sustainable network of useful and productive educational partnerships to explore business opportunities and collaborations, as well as stay current about trends in education and topics relevant to the organisation. Networks should ideally be developed on a local, regional, national and international scale.

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evaluate cultural venue programmes

Assist with the appraisal and evaluation of museum and any art facility programmes and activities.

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evaluate cultural venue visitor needs

Assess the needs and expectations of museum and any art facility visitors in order to regularly develop new programmes and activities.

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plan art educational activities

Plan and implement artistic facilities, performance, venues and museum-related educational activities and events.

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promote cultural venue events

Work together with museum or any art facility staff to develop and promote its events and programme.

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work with cultural venue specialists

Call upon the competence of other professionals and specialists, from within and outside the organisation, to contribute to activities and provide documents to improve public access to collections and exhibitions.

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Cross-sector

1 competence
develop educational resources

Create and develop educational resources for visitors, school groups, families and special interest groups.

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Optional skills and competences 5 competences

Occupation specific

0 competences

No competences in this bucket.

Sector-specific

4 competences
assemble health and safety resources in cultural venues

Make sure the first aid kit is available and fully equipped in cultural venues and facilities. Identify available resources and services applied to the cultural sector. Inform the artistic team of available health and safety resources and services.

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develop artistic educational activities

Develop speeches, activities and workshops in order to foster access and comprehension to the artistic creation processes. It can address a particular cultural and artistic event such as a show or an exhibition, or it can be related to a specific discipline (theatre, dance, drawing, music, photography etc.). Liaise with storytelles, craftspeople and artists.

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manage volunteers

Coordinate a staff of volunteers. Manage their tasks, recruitment, programmes and budgets.

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promote cultural venue in schools

Contact schools and teachers to promote the use of museum collections and activities.

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Cross-sector

1 competence
ensure infrastructure accessibility

Consult designers, builders, and people with disabilities to determine how best to provide accessible infrastructure.

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