hardware components suppliers
The suppliers who can deliver the required hardware components.
Computer hardware repair technicians install, examine, test and repair computer hardware and peripheral components. They test computers' functionality, identify the problems and replace damaged components and parts.
Competences and skills
44 ESCO relationsEssential knowledge 3 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
1 competenceCross-sector
2 competenceselectronics
The functioning of electronic circuit boards, processors, chips, and computer hardware and software, including programming and applications.
digital
ICT hardware specifications
The characteristics, uses and operations of various hardware products such as printers, screens, and laptops.
digital
Essential skills and competences 17 competences
Occupation specific
1 competencetest computer hardware
Test computer hardware systems and components using appropriate equipment. Gather and analyse data. Monitor and evaluate system performance and take action if needed.
digital
Sector-specific
4 competencesdemonstrate use of hardware
Provide customers with information about the quality of hardware, equipment and tools; demonstrate correct and safe product use.
implement a virtual private network
Create an encrypted connection between private networks, such as different local networks of a company, over the internet to ensure that only authorized users can access it and that the data cannot be intercepted.
digital
provide customer information related to repairs
Inform customers about necessary repairs or replacements, discuss products, services and costs, include accurate technical information.
use ICT hardware
Ability to use equipment such as monitor, mouse, keyboard, storage devices, printers, scanners etc to perform operations such as plugging in, starting up, shutting down, rebooting, saving files and other operations.
digital
Cross-sector
12 competencesapply company policies
Apply the principles and rules that govern the activities and processes of an organisation.
assemble hardware components
Assemble the necessary hardware components, such as the motherboard, Central Processing Unit (CPU), hard drive, disk drive, power supply unit, RAM, PCI card, mouse, keyboard, cameras and other necessary components to build the computer device. Attach the components manually using screwdrivers or use assembly machines and install the wiring.
digital
create solutions to problems
Solve problems which arise in planning, prioritising, organising, directing/facilitating action and evaluating performance. Use systematic processes of collecting, analysing, and synthesising information to evaluate current practice and generate new understandings about practice.
maintain customer service
Keep the highest possible customer service and make sure that the customer service is at all times performed in a professional way. Help customers or participants feel at ease and support special requirements.
- Scope note
- Might include keeping the customers informed about the current status of their orders or waiting times.
maintain equipment
Regularly inspect and perform all required activities to maintain the equipment in functional order prior or after its use.
maintain records of maintenance interventions
Keep written records of all repairs and maintenance interventions undertaken, including information on the parts and materials used, etc.
perform maintenance on installed equipment
Perform the maintenance on installed equipment on-site. Follow procedures to avoid uninstalling equipment from machinery or vehicles.
perform test run
Perform tests putting a system, machine, tool or other equipment through a series of actions under actual operating conditions in order to assess its reliability and suitability to realise its tasks, and adjust settings accordingly.
provide customer follow-up services
Register, follow-up, solve and respond to customer requests, complaints and after-sales services.
repair equipment on site
Identify malfunctions and repair or replace multi-media, audio-visual and computer systems, hardware and equipment on site.
digital
replace defect components
Remove defective parts and replace them with functioning components.
green
use repair manuals
Apply the information, such as periodic maintenance charts, step by step repair instructions, troubleshooting information and overhaul procedures to perform routine maintenance and repairs.
Optional skills and competences 24 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
6 competencesimplement a firewall
Download, install and update a network security system designed to prevent unauthorized access to a private network.
digital
implement anti-virus software
Download, install and update software to prevent, detect and remove malicious software, such as computer viruses.
digital
issue sales invoices
Prepare the invoice of goods sold or services provided, containing individual prices, the total charge, and the terms. Complete order processing for orders received via telephone, fax and internet and calculate the customer’s final bill.
maintain relationship with suppliers
Build a lasting and meaningful relationship with suppliers and service providers in order to establish a positive, profitable and enduring collaboration, co-operation and contract negotiation.
manage a small-to-medium business
Manage the organisational, financial and day-to-day operation of a small-to-medium enterprise.
report to the team leader
Keep the team leader informed on current and emerging issues.
Cross-sector
18 competencesadminister appointments
Accept, schedule and cancel appointments.
apply technical communication skills
Explain technical details to non-technical customers, stakeholders, or any other interested parties in a clear and concise manner.
communicate by telephone
Liaise via telephone by making and answering calls in a timely, professional and polite manner.
develop professional network
Reach out to and meet up with people in a professional context. Find common ground and use your contacts for mutual benefit. Keep track of the people in your personal professional network and stay up to date on their activities.
- Scope note
- This includes the development of social relationships with patients and customers.
drive vehicles
Be able to drive vehicles; have the approapriate type of driving license according to the type of motor vehicle used.
ensure compliance with warranty contracts
Implement and monitor repairs and/or replacements by the supplier in compliance with warranty contracts.
install software
Install machine-readable instructions, such as computer programs, in order to direct the computer's processor to perform a certain set of actions.
digital
maintain professional administration
File and organise professional administration documents comprehensively, keep customer records, fill in forms or log books and prepare documents about company-related matter.
make independent operating decisions
Make immediate operating decisions as necessary without reference to others, taking into account the circumstances and any relevant procedures and legislation. Determine alone which option is the best for a particular situation.
manage schedule of tasks
Maintain an overview of all the incoming tasks in order to prioritise the tasks, plan their execution, and integrate new tasks as they present themselves.
negotiate supplier arrangements
Reach an agreement with the supplier upon technical, quantity, quality, price, conditions, storage, packaging, send-back and other requirements related to the purchasing and delivering process.
observe confidentiality
Observe the set of rules establishing the nondisclosure of information except to another authorised person.
order supplies
Command products from relevant suppliers to get convenient and profitable products to purchase.
perform services in a flexible manner
Adapt service approach when circumstances change.
remove computer virus or malware from a computer
Carry out actions to remove computer viruses or other types of malware from a computer.
digital
train employees
Lead and guide employees through a process in which they are taught the necessary skills for the perspective job. Organise activities aimed at introducing the work and systems or improving the performance of individuals and groups in organisational settings.
use e-services
Participate in society through the use of public and private digital services. Seek opportunities for self-empowerment and for participatory citizenship through appropriate digital technologies.
digCompdigital
- Scope note
- Includes e-commerce, e-governance, e-banking, e-health services and online payment activities.
work in shifts
Work in rotating shifts, where the goal is to keep a service or production line running around the clock and each day of the week.