cost management
The process of planning, monitoring and adjusting the expenses and revenues of a business in order to achieve cost efficiency and capability.
ICT product managers analyse and define current and target status for ICT products, services or solutions. They estimate the cost effectiveness, points of risk, opportunities, strengths and weaknesses of products or services provided. ICT product managers create structured plans and establish time scales and milestones, ensuring optimisation of activities and resources.
No competences in this bucket.
The process of planning, monitoring and adjusting the expenses and revenues of a business in order to achieve cost efficiency and capability.
The system, network, hardware and software applications and components, as well as devices and processes that are used in order to develop, test, deliver, monitor, control or support ICT services.
The processes, stakeholders and the dynamics of the chain of goods and services in the ICT market sector.
The characteristics, use and operations of various software products such as computer programmes and application software.
The process intended to match user and organisation's needs with system components and services, by taking into consideration the available technologies and the techniques required to elicit and specify requirements, interrogating users to establish symptoms of problem and analysing symptoms.
The offered products, their functionalities, properties and legal and regulatory requirements.
The communication strategies intended to persuade or encourage an audience, and the different media which are used to achieve this goal.
The characteristics, uses and operations of various hardware products such as printers, screens, and laptops.
The sequence of steps, such as planning, creating, testing and deploying and the models for the development and life-cycle management of a system.
No competences in this bucket.
Evaluate the implicit mastery of skilled experts in an ICT system to make it explicit for further analysis and usage.
Create an overall plan of objectives, practices, principles and tactics related to the use of technologies within an organisation and describe the means to reach the objectives, taking into account analyses and relevant regulations.
Identify and articulate market requirements that define a product’s feature set. Product planning serves as the basis for decisions about price, distribution and promotion.
Evaluate the tangible consequences of the implementation of new ICT systems and functions on the current business structure and organisational procedures.
Define the workplan, duration, deliverables, resources and procedures a project has to follow to achieve its goals. Describe project goals, outcomes, results and implementation scenarios.
Specify technical properties of goods, materials, methods, processes, services, systems, software and functionalities by identifying and responding to the particular needs that are to be satisfied according to customer requirements.
Plan, monitor, report on the budget and prepare set production budgets.
Negotiate the terms, conditions, costs and other specifications of a contract while making sure they comply with legal requirements and are legally enforceable. Oversee the execution of the contract, agree on and document any changes in line with any legal limitations.
Maintain an overview of all the incoming tasks in order to prioritise the tasks, plan their execution, and integrate new tasks as they present themselves.
Survey and investigate recent trends and developments in technology. Observe and anticipate their evolution, according to current or future market and business conditions.
Gather, assess and represent data about target market and customers in order to facilitate strategic development and feasibility studies. Identify market trends.
Identify and assess factors that may jeopardise the success of a project or threaten the organisation's functioning. Implement procedures to avoid or minimise their impact.
Manage the scheduling of procedures which aim to maximise sales objectives, such as forecasting market trends, product placement, and sales planning.
Prepare, compile and communicate reports with broken down cost analysis on the proposal and budget plans of the company. Analyse the financial or social costs and benefits of a project or investment in advance over a given period of time.
No competences in this bucket.
The agile development model is a methodology to design software systems and applications.
The tools, methods and notations such as Business Process Model and Notation (BPMN) and Business Process Execution Language (BPEL), used to describe and analyse the characteristics of a business process and model its further development.
The DevOps development approach is a methodology to design software systems and applications focused on the collaboration and between software programmers and other ICT professionals and automation.
The systematic approach to the development and maintenance of engineering systems.
The hybrid model consists of principles and fundamentals of service-oriented modelling for business and software systems that allow the design and specification of service-oriented business systems within a variety of architectural styles, such as enterprise architecture.
The quality models for ICT services which address the maturity of the processes, the adoption of recommended practices and their definition and institutionalisation that allow the organisation to reliably and sustainably produce required outcomes. It includes models in a lot of ICT areas.
The methodologies for the planning, implementation, review and follow-up of ICT projects, such as the development, integration, modification and sales of ICT products and services, as well as projects relating technological innovation in the field of ICT.
The quality policy of the organisation and its objectives, the acceptable level of quality and the techniques to measure it, its legal aspects and the duties of specific departments to ensure quality.
The practices used in the ICT sector to promote and sell products, services or applications such as SPIN Selling, Conceptual Selling and SNAP Selling.
The set of legislative rules that safeguards information technology, ICT networks and computer systems and legal consequences which result from their misuse. Regulated measures include firewalls, intrusion detection, anti-virus software and encryption.
The incremental development model is a methodology to design software systems and applications.
The techniques, models, methods and strategies which contribute to the promotion of steps towards innovation.
The iterative development model is a methodology to design software systems and applications.
The open source model consists of principles and fundamentals of service-oriented modelling for business and software systems that allow the design and specification of service-oriented business systems within a variety of architectural styles, such as enterprise architecture.
The outsourcing model consists of principles and fundamentals of service-oriented modelling for business and software systems that allow the design and specification of service-oriented business systems within a variety of architectural styles, such as enterprise architecture.
The prototyping development model is a methodology to design software systems and applications.
The rapid application development model is a methodology to design software systems and applications.
The principles and fundamentals of service-oriented modelling for business and software systems that allow the design and specification of service-oriented business systems within a variety of architectural styles, such as enterprise architecture and application architecture.
The methodologies such as Scrum, V-model and Waterfall to design software systems and applications.
The spiral development model is a methodology to design software systems and applications.
The finance and trading integrated software solutions.
The waterfall development model is a methodology to design software systems and applications.
Systems to store, process and spread information in digital form. They are hardware, software and networks, as well as the ways in which these can be employed.
The national and international requirements, specifications and guidelines to ensure that products, services and processes are of good quality and fit for purpose.
No competences in this bucket.
Communicate with users to identify their requirements and collect them. Define all relevant user requirements and document them in an understandable and logical way for further analysis and specification.
Modify content or a product for the transference from one locale to another through the use of content translation or localisation service providers.
Analyse online experiences and online data for purposes of understanding user behaviour, triggers of online attention, and other factors that could optimise webpage development and exposure.