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ESCO occupation

intermodal logistics manager

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Intermodal logistics managers manage and oversee commercial and operational aspects of intermodal logistics for an organisation.

1324.3.3 ISCO 1324 ESCO source
Competences
30
Groups
4
Essential
22
Optional
8

Competences and skills

30 ESCO relations
Essential knowledge 4 competences

Occupation specific

0 competences

No competences in this bucket.

Sector-specific

2 competences
intermodal options

The current and future intermodal options and alternatives such as the piggybacking system, the road-rail system, fishy back system, birdyback systems, low body systems or the push-pull cargo sprinter.

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intermodalism

The fundamental principles of intermodalism, its role in changing customer requirements and its effect in terms of competitiveness of supply chains in a global marketplace.

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Cross-sector

2 competences
freight transport methods

The different modalities of freight transport such as air, sea, or intermodal freight transport, including the details and procedures specific to them.

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supply chain management

The flow of goods in the supply chain, movement and storage of raw materials, work-in-process inventory, and finished goods from point of origin to point of consumption.

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Essential skills and competences 18 competences

Occupation specific

0 competences

No competences in this bucket.

Sector-specific

10 competences
analyse shipping rates

Access information about shipping rates and compare the information across providers. Use this information to prepare bids for clients.

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develop communication networks with shipping sites

Establish relationships with shipping sites to facilitate the delivery of goods.

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guarantee customer satisfaction

Handle customer expectations in a professional manner, anticipating and addressing their needs and desires. Provide flexible customer service to ensure customer satisfaction and loyalty.

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maintain relationship with customers

Build a lasting and meaningful relationship with customers in order to ensure satisfaction and fidelity by providing accurate and friendly advice and support, by delivering quality products and services and by supplying after-sales information and service.

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negotiate logistics services

Reach an agreement on the planning and control of the movement of goods, and all related logistical supporting activities without losing sight of one's own or others' goals.

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negotiate prices for transport of cargo

Negotiate prices for cargo transport. Pursue maximum efficiency in logistics and transportation. Calculate efficient routes for freight transport.

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plan transport operations

Plan mobility and transport for different departments, in order to obtain the best possible movement of equipment and materials. Negotiate the best possible delivery rates; compare different bids and select the most reliable and cost-effective bid.

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promote the use of sustainable transport

Promote the use of sustainable transport to reduce the carbon footprint and noise and increase safety and efficiency of transport systems. Determine performance regarding the use of sustainable transport, set objectives for promoting the use of sustainable transport and propose environmentally friendly alternatives of transport.

green
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track shipments

Track and trace all shipment movements on a daily basis by utilising information from tracking systems and proactively notifying customers about the location of their shipments.

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track shipping sites

Track the different shipping sites where packages arrive in order to maintain an efficient distribution system and on-time tracking systems for customers.

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Cross-sector

8 competences
communicate with customers

Respond to and communicate with customers in the most efficient and appropriate manner to enable them to access the desired products or services, or any other help they may require.

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exercise stewardship

Exercise stewardship to ensure the efficient and responsible planning and management of resources.

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implement transport strategy

Anticipate company requirements and goals in terms of transport strategy; use this as a base to take actions to implement the strategy.

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manage company transport strategy

Manage the transport strategies of a company; communicate with members of management team; ensure strategies accord with company goals.

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manage contracts

Negotiate the terms, conditions, costs and other specifications of a contract while making sure they comply with legal requirements and are legally enforceable. Oversee the execution of the contract, agree on and document any changes in line with any legal limitations.

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manage staff

Manage employees and subordinates, working in a team or individually, to maximise their performance and contribution. Schedule their work and activities, give instructions, motivate and direct the workers to meet the company objectives. Monitor and measure how an employee undertakes their responsibilities and how well these activities are executed. Identify areas for improvement and make suggestions to achieve this. Lead a group of people to help them achieve goals and maintain an effective working relationship among staff.

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provide customer follow-up

Provide customers with cordial, prompt communication to accept orders, notify them in the event of shipment issues, and provide quick resolutions.

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recruit employees

Hire new employees by scoping the job role, advertising, performing interviews and selecting staff in line with company policy and legislation.

Scope note
It may include recruiting volunteers.
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Optional knowledge 1 competence

Occupation specific

0 competences

No competences in this bucket.

Sector-specific

0 competences

No competences in this bucket.

Cross-sector

1 competence
international business

The processes related to production or distribution of goods and services across borders.

ESCO source
Optional skills and competences 7 competences

Occupation specific

0 competences

No competences in this bucket.

Sector-specific

1 competence
tolerate stress

Maintain a temperate mental state and effective performance under pressure or adverse circumstances.

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Cross-sector

6 competences
develop strategy to solve problems

Develop specific goals and plans to prioritise, organise, and accomplish work.

Scope note
Excludes .
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have computer literacy

Utilise computers, IT equipment and modern day technology in an efficient way.

digital
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manage budgets

Plan, monitor, report on the budget and prepare set production budgets.

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perform ICT troubleshooting

Identify problems with servers, desktops, printers, networks, and remote access, and perform actions which solve the problems.

digital
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perform services in a flexible manner

Adapt service approach when circumstances change.

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use microsoft office

Use the standard programs contained in Microsoft Office. Create a document and do basic formatting, insert page breaks, create headers or footers, and insert graphics, create automatically generated tables of contents and merge form letters from a database of addresses. Create auto-calculating spreadsheets, create images, and sort and filter data tables.

digital
ESCO source