ICT technicians install, maintain, repair and operate information systems and any ICT related equipment (laptops, desktops, servers, tablets, smart phones, communications equipment, printers and any piece of computer related peripheral networks), and any type of software (drivers, operating systems, applications).
No competences in this bucket.
Paths or methods that threat actors use to exploit vulnerabilities in information networks or systems from a concrete organisation and impact its availability, integrity and confidentiality. Attack vectors may include social engineering tactics such as phishing mails or pretexting, technical exploits as SQL injection as well as buffer overflow attacks.
The directory services that automate the network management of security, user data and distributed resources and enable access to information in a computer system's directory.
The limitations, such as distance limitations and resistance of types of cables, such as fibre cable, coax cable and ethernet cable which are used for realising networks.
The processes and techniques for choosing the best paths within an ICT network through which a packet can travel.
The products available from network equipment providers and methods for selecting and procuring the equipment.
Systems to store, process and spread information in digital form. They are hardware, software and networks, as well as the ways in which these can be employed.
The ICT network equipment or computer networking devices, such as UPS systems, electrical systems, networking facilities and structured cabling systems.
No competences in this bucket.
Handle components of ICT system by maintaining configuration, managing users, monitoring resource use, performing backups and installing hardware or software to comply with the set requirements.
Specify rules to govern a set of components aiming to limit access between groups of networks or a particular network and the internet.
Create an encrypted connection between private networks, such as different local networks of a company, over the internet to ensure that only authorized users can access it and that the data cannot be intercepted.
Download, install and update software to prevent, detect and remove malicious software, such as computer viruses.
Create, manage and implement ICT system recovery plan in case of crisis in order to retrieve information and reacquire use of the system.
Gather the latest information on developments related to the existing or supported products, methods or techniques.
Diagnose and eliminate hardware faults via repair or replacement. Take preventive measures, review performance, update software, review accessibility.
Select and apply system and network monitoring techniques. Identify and fix operational problems. Ensure that system's capabilities and efficiency match company specifications.
Oversee the day-to-day running of a private email platform by maintaining and refining provided services, such as spam and virus protection, blocking advertisement, website redesigns and search engine optimisation.
Handle Private Branch Exchange (PBX), a telecommunication system within an organisation that switches calls between users on local lines. At the same time the system allows all users to share external phone lines.
Implement backup procedures to backup data and systems to ensure permanent and reliable system operation. Execute data backups in order to secure information by copying and archiving to ensure integrity during system integration and after data loss occurrence.
Maintain and repair ICT related equipment such as laptops, desktops, tablets, mobile devices, communications equipment, printers and any piece of computer related peripheral. Detect faults, malfunctions and replace parts if necessary.
Ability to use equipment such as monitor, mouse, keyboard, storage devices, printers, scanners etc to perform operations such as plugging in, starting up, shutting down, rebooting, saving files and other operations.
Identify problems with servers, desktops, printers, networks, and remote access, and perform actions which solve the problems.
Use electronic, mechanical, electric, or optical precision tools, such as drilling machines, grinders, gear cutters and milling machines to boost accuracy while machining products.
Apply the information, such as periodic maintenance charts, step by step repair instructions, troubleshooting information and overhaul procedures to perform routine maintenance and repairs.
The integrated approach to understanding how various constituents of a system interrelate, interact and influence one another within a whole logistic system.
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in ABAP.
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in AJAX.
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in APL.
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in ASP.NET.
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in Assembly.
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in C#.
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in C++.
The products available from the network equipment provider Cisco and methods for selecting and procuring the equipment.
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in COBOL.
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in CoffeeScript.
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in Common Lisp.
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in Erlang.
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in Groovy.
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in Haskell.
The hybrid model consists of principles and fundamentals of service-oriented modelling for business and software systems that allow the design and specification of service-oriented business systems within a variety of architectural styles, such as enterprise architecture.
The system of rules which allow the exchange of information between computers or other devices via computer networks.
The ICT tools used to test and debug programs and software code, such as GNU Debugger (GDB), Intel Debugger (IDB), Microsoft Visual Studio Debugger, Valgrind and WinDbg.
The conversion of electronic data into a format which is readable only by authorized parties which use key encryption techniques, such as Public Key Infrastructure (PKI) and Secure Socket Layer (SSL).
The processes, stakeholders and the dynamics of the chain of goods and services in the ICT market sector.
The methods and tools required to develop system software, specifications of system architectures and interfacing techniques between network and system modules and components.
The process intended to match user and organisation's needs with system components and services, by taking into consideration the available technologies and the techniques required to elicit and specify requirements, interrogating users to establish symptoms of problem and analysing symptoms.
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in Java.
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in JavaScript.
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in Lisp.
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in MATLAB.
The computer program Visual C++ is a suite of software development tools for writing programs, such as compiler, debugger, code editor, code highlights, packaged in a unified user interface. It is developed by the software company Microsoft.
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in ML.
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in Objective-C.
The open source model consists of principles and fundamentals of service-oriented modelling for business and software systems that allow the design and specification of service-oriented business systems within a variety of architectural styles, such as enterprise architecture.
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in OpenEdge Advanced Business Language.
The outsourcing model consists of principles and fundamentals of service-oriented modelling for business and software systems that allow the design and specification of service-oriented business systems within a variety of architectural styles, such as enterprise architecture.
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in Pascal.
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in Perl.
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in PHP.
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in Prolog.
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in Python.
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in R.
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in Ruby.
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in SAP R3.
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in SAS language.
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in Scala.
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in Scratch.
The principles and fundamentals of service-oriented modelling for business and software systems that allow the design and specification of service-oriented business systems within a variety of architectural styles, such as enterprise architecture and application architecture.
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in Smalltalk.
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in Swift.
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in TypeScript.
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in VBScript.
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in Visual Basic.
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms (e.g. object oriented programming, functional programming) and of programming languages.
No competences in this bucket.
Set up and customise an ICT system to meet requirements during initial implementation as well as when new business needs arise.
Oversee the transfer process from a legacy (an outdated system) to a current system by mapping, interfacing, migrating, documenting and transforming data.
Utilise software to define the roles and manage user authentication, privileges and access rights to ICT systems, data and services.
Solve problems which arise in planning, prioritising, organising, directing/facilitating action and evaluating performance. Use systematic processes of collecting, analysing, and synthesising information to evaluate current practice and generate new understandings about practice.
Maintain an overview of all the incoming tasks in order to prioritise the tasks, plan their execution, and integrate new tasks as they present themselves.
Carry out actions to remove computer viruses or other types of malware from a computer.
Make use of various types of communication channels such as verbal, handwritten, digital and telephonic communication with the purpose of constructing and sharing ideas or information.