quality standards
The national and international requirements, specifications and guidelines to ensure that products, services and processes are of good quality and fit for purpose.
Laundry ironers re-shape clothing items and linen and remove creases from them by using irons, presses and steamers. They clean and maintain the ironing and drying area and organise the items accordingly.
Competences and skills
22 ESCO relationsEssential knowledge 1 competence
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
0 competencesNo competences in this bucket.
Cross-sector
1 competenceEssential skills and competences 10 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
7 competencescollect items for laundry service
Collect the dirty pieces of clothing or other linen within the facility and send them to the laundry service.
distinguish accessories
Distinguish accessories in order to determine differences among them. Evaluate accessories based on their characteristics and their application in wearing apparel manufacturing.
distinguish fabrics
Distinguish fabrics in order to determine differences among them. Evaluate fabrics based on their characteristics and their application in wearing apparel manufacturing.
identify cloth items
Count and collect the items, and provide them with the drop off and delivery dates. Fix tags with a safety pin or staple, describing important information about the customer. Apply special colored tags for different sorts of treatments, and assemble and re-assemble the order after the laundry and dry cleaning process.
operate dry cleaning pressing machines
Use assigned equipment such as shirt, sleeve, collar, cuff and single or double buck pressing machines to press a variety of customers garments.
read care labels
Sort clothing items according to their colour or fabric by inspecting and reading care tags or labels. They indicate agitations, how a particular fabric should best be washed, bleached, dryed, ironed and cleaned.
sort textile items
Sort garments and other textiles to be pressed and ironed or for customer pick-up.
Cross-sector
3 competenceshandle linen in stock
Manage laundered items and store them in safe and hygienic conditions.
iron textiles
Pressing and ironing in order to shape or flatten textiles giving them their final finishing appearance. Iron by hand or with steam pressers.
maintain customer service
Keep the highest possible customer service and make sure that the customer service is at all times performed in a professional way. Help customers or participants feel at ease and support special requirements.
- Scope note
- Might include keeping the customers informed about the current status of their orders or waiting times.
Optional knowledge 2 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
2 competencesorganisational policies
The policies to achieve set of goals and targets regarding the development and maintenance of an organisation.
properties of textile materials
The characteristics and properties of different textile and fabric materials. These include strength, flexibility, elasticity, softness, durability, heat insulation, low weight, water absorbency/repellence, dyeability and resistance to chemicals. Moreover, the influence of chemical composition and molecular arrangement of yarn and fibre properties and fabric structure on the physical properties of textile fabrics; the different fibre types; the materials used in different processes and the effect on materials as they are processed.
Cross-sector
0 competencesNo competences in this bucket.
Optional skills and competences 9 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
3 competencesfollow up orders for customers
Follow-up/tracking of an order and notifying the customer when the goods have arrived.
guarantee customer satisfaction
Handle customer expectations in a professional manner, anticipating and addressing their needs and desires. Provide flexible customer service to ensure customer satisfaction and loyalty.
pleat fabrics
Apply pleating processes to fabrics and wearing apparel products following adequate procedures and using specific equipment for the purpose.
Cross-sector
6 competencesclean equipment
Perform cleaning routines after equipment use.
clean surfaces
Disinfect surfaces in accordance with sanitary standards.
- Scope note
- Including walls, floors, tables, kitchen and service equipment
count money
Count money by sorting and wrapping money and coins.
evaluate garment quality
Evaluating stitching, construction, attachments, fasteners, embellishments, shading within the garment; evaluating pattern continuity-, matching; evaluating tapes and linings.
sell services
Encourage sales by identifying the customer’s buying needs and by promoting benefits and features of the organisation’s services. Respond to and resolve customer objections and agree to mutually beneficial terms and conditions.
set up machine controls
Set up or adjust machine controls to regulate conditions such as material flow, temperature, or pressure.