vehicle maintenance attendant

car controls

The functioning of specific car equipment such as how to operate and handle the clutch, throttle, lighting, instrumentation, transmission and the brakes.

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types of vehicles

Field of information which distinguishes rental agency classification systems, containing types and classes of vehicles and their functioning and components.

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carry out improvised vehicle repairs

Identify mechanical/technical car problems; perform improvised or intermediate repairs on vehicles; take into account individual customer requests.

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follow procedures to control substances hazardous to health

Adhere to the Control of Substances Hazardous to Health (COSHH) procedures for activities that involve hazardous substances, such as bacteria, allergens, waste oil, paint or brake fluids that result in illness or injury.

green

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identify vehicles service requirements

Interpret customers’ descriptions of vehicle problems; translate these issues into concrete instructions for mechanics and technicians.

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perform manual work autonomously

Show the ability to pursue basic manual tasks without the help or assistance of others, not needing supervision or guidance, and taking responsibility for one's actions.

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perform technical tasks with great care

Avoiding possible risks and unwanted outcomes by watching carefully over all parts of a machine, device or vehicle and executing processes of production, maintenance or repair with great care.

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position vehicles for maintenance and repair

Place vehicles in the right position (such as on top of a pneumatic lift) for repair and maintenance tasks. Follow safety procedures.

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apply health and safety standards

Adhere to standards of hygiene and safety established by respective authorities.

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ensure client orientation

Take actions which support business activities by considering client needs and satisfaction. This involves understanding what customers want, providing advices, selling products and services or processing complaints, while adopting a positive attitude.

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execute vehicle maintenance

Execute vehicle maintenance based on supplier or manufacturer instructions. This might include cleaning vehicle engine, cleaning vehicle interior and exterior, maintaining mileage and fuel records, performing non-mechanical maintenance tasks. Service small engines including hydraulic equipment. Check the oil and fluid levels on all equipment. Check vehicles and equipment to insure that they are in smooth and safe working order.

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execute working instructions

Understand, interpret and properly apply work instructions regarding different tasks in the workplace.

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handle chemical cleaning agents

Ensure proper handling, storage, management and disposal of cleaning chemicals (CIP) in accordance with regulations.

Scope note

The chemicals include hazardous materials.

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maintain work area cleanliness

Keep the working area and equipment clean and orderly.

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mechanical tools

Various type of machines and tools, including their designs, uses, repair, and maintenance.

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mechanics

Theoretical and practical applications of the science studying the action of displacements and forces on physical bodies to the development of machinery and mechanical devices.

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teamwork principles

The cooperation between people characterised by a unified commitment to achieving a given goal, participating equally, maintaining open communication, facilitating effective usage of ideas etc.

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maintain inventory of vehicle cleaning supplies

Maintain an inventory of cleaning products and materials for vehicle cleaning purposes.

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issue sales invoices

Prepare the invoice of goods sold or services provided, containing individual prices, the total charge, and the terms. Complete order processing for orders received via telephone, fax and internet and calculate the customer’s final bill.

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maintain vehicle records

Maintain vehicle records by accurately recording service operations and repairs.

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order supplies for vehicle maintenance and repair

Order supplies and tools for vehicle repair and maintenance.

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perform minor vehicle repairs

Repair or replace non-essential vehicle parts such as turn signals, lights, fluid hoses, etc.

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report accounts of the professional activity

Recount events and facts which happened in professional contexts.

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drive vehicles

Be able to drive vehicles; have the approapriate type of driving license according to the type of motor vehicle used.

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fix minor vehicle scratches

Fix minor vehicle dents and scratches with touch-up paint.

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process payments

Accept payments such as cash, credit cards and debit cards. Handle reimbursement in case of returns or administer vouchers and marketing instruments such as bonus cards or membership cards. Pay attention to safety and the protection of personal data.

Usage Competence references ESCO source