ICT change and configuration managers organise and implement a process to manage changes throughout the lifecycle of ICT assets such as software, applications, ICT systems, etc. ICT change and configuration managers have a sound knowledge of the main technologies and processes used in system engineering and to manage the lifecycle of ICT systems and subsystems.
No competences in this bucket.
The DevOps development approach is a methodology to design software systems and applications focused on the collaboration and between software programmers and other ICT professionals and automation.
The quality models for ICT services which address the maturity of the processes, the adoption of recommended practices and their definition and institutionalisation that allow the organisation to reliably and sustainably produce required outcomes. It includes models in a lot of ICT areas.
The methodologies or models for planning, managing and overseeing of ICT resources in order to meet specific goals, such methodologies are Waterfall, Incremental, V-Model, Scrum or Agile and using project management ICT tools.
The software programs to perform configuration identification, control, status accounting and audit, such as CVS, ClearCase, Subversion, GIT and TortoiseSVN perform this management.
Systems to store, process and spread information in digital form. They are hardware, software and networks, as well as the ways in which these can be employed.
The process for the effective management of the key project artefacts and deliverables, ensuring that the correct versions are delivered to the project requestor and allowing project managers to identify the latest state of project artefacts and be able to gather all sources, documents, and other information for the project, prevent unauthorised changes, guarantee artefacts traceability and return to previous versions. It comprises the identification of project configuration items (CIs), their attributes and status codes, the establishment of baselines, the definition of roles and responsibilities for authorised changes to CIs, and the maintenance and control of a project repository.
Examine and approve suggested software development releases. Manage further release process.
Handle components of ICT system by maintaining configuration, managing users, monitoring resource use, performing backups and installing hardware or software to comply with the set requirements.
Deliver and instalI computers or ICT systems, ensuring testing and preparation for use.
Create automated transfer of ICT information between storage types, formats and systems to save human resources from performing the task manually.
Select and use integration techniques and tools to plan and implement integration of hardware and software modules and components in a system.
Plan, realise and monitor system changes and upgrades. Maintain earlier system versions. Revert, if necessary, to a safe older system version.
Oversee tools, such as VMware, kvm, Xen, Docker, Kubernetes, and others, used to enable a virtual environments for different purposes such as hardware virtualization, desktop virtualisation, and operating system level virtualisation.
Utilise specialised ICT tools to create computer code that is interpreted by the corresponding run-time environments in order to extend applications and automate common computer operations. Use programming languages which support this method such as Unix Shell scripts, JavaScript, Python and Ruby.
Manage development within an organisation by anticipating changes and making managerial decisions to ensure that the members involved are as less disturbed as possible.
Establish a positive, long-term relationship between organisations and interested third parties such as suppliers, distributors, shareholders and other stakeholders in order to inform them of the organisation and its objectives.
Manage and plan various resources, such as human resources, budget, deadline, results, and quality necessary for a specific project, and monitor the project's progress in order to achieve a specific goal within a set time and budget.
Lead and guide employees through a process in which they are taught the necessary skills for the perspective job. Organise activities aimed at introducing the work and systems or improving the performance of individuals and groups in organisational settings.
The risk and controls framework such as Control Objectives for Information and Related Technology (COBIT), which supports decision makers to resolve the gap between business risks, requirements and technical issues.
The tool Apache Maven is a software program to perform configuration identification, control, status accounting and audit of software during its development and maintenance.
The tool Chef is a software program which performs infrastructure configuration identification, control and automation aiming to ease the applications deployment.
The tool Codenvy is a platform used to create on-demand workspaces in the cloud where developers can collaborate on coding projects and work together before they merge their work to the main repository.
The computer systems and components with a specialised and autonomous function within a larger system or machine such as embedded systems software architectures, embedded peripherals, design principles and development tools.
The suite of software development tools for writing programs, such as compiler, debugger, code editor, code highlights, packaged in a unified user interface, such as Visual Studio or Eclipse.
The tool Jenkins is a software program to perform configuration identification, control, status accounting and audit of software during its development and maintenance.
The tool Octopus Deploy is a software program used to automate ASP.NET applications deployment to local or on the cloud servers.
The tool Puppet is a software program to perform configuration identification, control, status accounting and audit.
The tool Salt is a software program to perform configuration identification, control, status accounting and audit.
The tool STAF is a software program to perform configuration identification, control, status accounting and audit.
The tool Vagrant is a software program to perform configuration identification, control, status accounting and audit.
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms (e.g. object oriented programming, functional programming) and of programming languages.
Properly operate ITIL (Information Technology Infrastructure Library) based service desk procedures.
Design a multi-tier cloud architecture solution, which tolerates faults and is fit for the workload and other business needs. Identify elastic and scalable computing solutions, select high-performing and scalable storage solutions, and choose high-performing database solutions. Identify cost-effective storage, computing, and database services in the cloud.
Apply migration and conversion methods for existing data, in order to transfer or convert data between formats, storage or computer systems.
Execute testing using specialised software tools to force failure of software in a variety of ways and checking how fast and better the software can recover against any type of crash or failure.
Test single units of source code to determine whether or not they are suitable for use by creating short code fragments.
Use software tools (CASE) to support the development lifecycle, design and implementation of software and applications of high-quality that can be easily maintained.
Manage development within an organisation by anticipating changes and making managerial decisions to ensure that the members involved are as less disturbed as possible.