geographic areas
The detailed knowledge of a geographical area where different organisations carry out operations.
Bicycle couriers collect and deliver packages and mail by bicycle.
Competences and skills
22 ESCO relationsEssential knowledge 2 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
0 competencesNo competences in this bucket.
Cross-sector
2 competencesroad traffic laws
The rule governing the circulation of vehicles, such as national traffic codes and the rules of the road.
Essential skills and competences 8 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
5 competencesanalyse travel alternatives
Analyse prospective improvements in journey efficiency through reduction of travel time by modifying itineraries and outlining alternatives.
differentiate types of packages
Identify and differentiate different kinds of mail items and packages to be delivered. Consider their differences to foresee the necessary tools required for delivery.
drive two-wheeled vehicles
Drive two-wheeled vehicles such as bicycles and motorcycles for the performance of different tasks relating to the transportation of goods and passengers.
ensure the integrity of mail
Ensure the integrity of letters and packages to avoid damage. Ensure that packages are delivered to clients in the same condition they were collected in.
obey traffic rules
Follow traffic signs, lights, signals and rules to ensure safe transportation.
Cross-sector
3 competencesact reliably
Proceed in a way that one can be relied on or depended on.
communicate with customers
Respond to and communicate with customers in the most efficient and appropriate manner to enable them to access the desired products or services, or any other help they may require.
interpret traffic signals
Observe lights on the road, road conditions, nearby traffic, and prescribed speed limits to ensure safety. Interpret traffic signals and act accordingly.
Optional skills and competences 12 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
7 competencesdrive in urban areas
Drive vehicles in urban areas. Interpret and understand transit signs in a city, the regulation of traffic, and the related common automobility agreements in an urban area.
handle delivery of furniture goods
Handle the delivery and assemble the furniture and other goods, according to customer's needs and preferences.
handle fragile items
Use different specialised handling for products that are delicate and tend to be broken or damaged easily.
handle mail
Handle mail considering data protection issues, health and safety requirements, and specifications of different kinds of mail.
operate mailing information systems
Operate mailing information systems in order to record the processing and handling of mail. Record faults and identify packages that were not delivered. Ensure mail and small packages are traceable until they are delivered to the recipients.
digital
organise mail deliveries
Organise mail and small package deliveries in an efficient, confidential, and safe manner.
solve location and navigation problems by using GPS tools
Use applications and devices which provide users with accurate assessment of their location using system of satellites, such as navigation systems.
digital
Cross-sector
5 competencescheck deliveries on receipt
Control that all order details are recorded, that faulty items are reported and returned and that all paperwork is received and processed, according to the purchasing procedures.
follow written instructions
Follow written directions in order to perform a task or carry out a step-by-step procedure.
handle delivered packages
Administer delivered packages and ensure that they reach their destination on time.
operate GPS systems
Use GPS Systems.
digital
process payments
Accept payments such as cash, credit cards and debit cards. Handle reimbursement in case of returns or administer vouchers and marketing instruments such as bonus cards or membership cards. Pay attention to safety and the protection of personal data.