Equine dental technicians provide routine equine dental care, using appropriate equipment in accordance with national legislation.
No competences in this bucket.
Types, methods and use of enrichment for animals to allow the expression of natural behaviour, including the provision of environmental stimuli, feeding activities, puzzles, items for manipulation, social and training activities.
Spelling and meaning of commonly used terminology of veterinary terms.
The legal boundaries, codes of professional conduct, national and EU regulatory frameworks and legal procedures of working with animals and living organisms, ensuring their welfare and health.
Undertake equine dental procedures as appropriate for the horse and the agreed treatment plan. Specific interventions may vary in accordance with national and EU legislation.
Handle, position and immobilise horses safely for dental procedures.
Ensure that equine dental equipment is maintained to high standards, prepared and assembled ready for use, including personal protective equipment with the aim of minimising risk of transmission of animal diseases.
Prepare and provide information to individuals or groups of people on how to promote the health and well-being of animals, and how risks to animal health and welfare may be reduced. Provide recommendations for corrective actions.
Plan and use appropriate hygiene measures to prevent transmission of diseases and ensure an effective overall hygiene. Maintain and follow hygiene procedures and regulations when working with animals, communicate site hygiene controls and protocols to others. Manage the safe disposal of waste according to destination and local regulations.
Apply safe work practices in a veterinary setting in order to identify hazards and associated risks so as to prevent accidents or incidents. This includes injury from animals, zoonotic diseases, chemicals, equipment and work environments.
Provide support and advice to customers in making purchasing decisions by finding out their needs, selecting suitable service and products for them and politely answering questions about products and services.
Conduct structured and empathetic communication with clients in order to ascertain or provide relevant clinical information concerning health status, treatment options or other ongoing care of the veterinary patient.
Plan and use appropriate biosafety measures to prevent transmission of diseases and ensure effective overall biosecurity. Maintain and follow biosecurity procedures and infection control when working with animals, including recognising potential health issues and taking appropriate action, communicating site hygiene control measures and biosecurity procedures, as well as reporting to others.
Respond to and communicate with customers in the most efficient and appropriate manner to enable them to access the desired products or services, or any other help they may require.
Work safely and communicate effectively with individuals and groups of people who are in challenging circumstances. This would include recognition of signs of aggression, distress, threatening and how to address them to promote personal safety and that of others.
Handle unforeseen incidents concerning animals and circumstances which call for urgent action in an appropriate professional manner.
Produce and maintain records of work performed.
Take responsibility for lifelong learning and continuous professional development. Engage in learning to support and update professional competence. Identify priority areas for professional development based on reflection about own practice and through contact with peers and stakeholders. Pursue a cycle of self-improvement and develop credible career plans.
Monitor animals’ physical condition and behaviour and report any concerns or unexpected changes, including signs of health or ill-health, appearance, condition of the animals' accommodation, intake of food and water and environmental conditions.
No competences in this bucket.
Inspect the animal for any external signs of parasites, disease or injury. Use this information to determine own actions and report your findings to owners.
Make simple calculations regarding the money that should be earned in relation to the number of hours worked.
Communicate the relevance of and the advances in the area of specialisation to general practice veterinarians and to non-veterinarians.
Maintain a positive attitude during challenging situations such as a misbehaving animal. Work under pressure and adapt to the circumstances in a positive manner.'
Create and maintain administrative records for activities such as appointments and sales in the veterinary office.'
Create and maintain clinical records for animals according to national regulatory requirements.
Make a choice from several alternative possibilities that promote the animal's well-being.
Manage the organisational, financial and day-to-day operation of a small-to-medium enterprise.
Categorise and verify information about the environment and its impact on the animal. Analyse the situation, such as what the animal may want or need.
Practise reasoning and apply simple or complex numerical concepts and calculations.
Manage the sequence of activities in order to deliver completed work on agreed deadlines by following a work schedule.
Develop the schedule including procedures, appointments and working hours.