project management
The discipline of project management, the activities which comprise this area and the variables implied in it, such as time, resources, requirements, deadlines, and responding to unexpected events.
Academic support officers provide assistance to students with learning problems and act as the main point of contact for these students. They make sure extra tuition and educational programmes are provided to under-represented students with academic or personal issues. They also organise several social activities throughout the academic year.
Competences and skills
36 ESCO relationsEssential knowledge 3 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
1 competenceCross-sector
2 competencesassessment processes
Various evaluation techniques, theories, and tools applicable in the assessment of students, participants in a programme, and employees. Different assessment strategies such as initial, formative, summative and self- assessment are used for varying purposes.
curriculum objectives
The goals identified in curricula and defined learning outcomes.
Essential skills and competences 17 competences
Occupation specific
2 competencesmanage access programmes
Monitor and regulate the access courses offered to underrepresented students to develop their skills to prepare them for university. Analyse the efficiency of these educational programmes and apply changes to them if necessary.
recruit student ambassador
Assess, recruit, and train new student ambassadors who act as a link between the educational institution and other communities.
Sector-specific
0 competencesNo competences in this bucket.
Cross-sector
15 competencesassess students
Evaluate the students' (academic) progress, achievements, course knowledge and skills through assignments, tests, and examinations. Diagnose their needs and track their progress, strengths, and weaknesses. Formulate a summative statement of the goals the student achieved.
- Scope note
- The skill applies to all educational levels such as primary, secondary, post-secondary and tertiary education.
assist in the organisation of school events
Provide assistance in the planning and organisation of school events, such as the school's open house day, a sports game or a talent show.
communicate with youth
Use verbal and non-verbal communication and communicate through writing, electronic means, or drawing. Adapt your communication to children and young people`s age, needs, characteristics, abilities, preferences, and culture.
cooperate with education professionals
Communicate with teachers or other professionals working in education in order to identify needs and areas of improvement in education systems, and to establish a collaborative relationship.
coordinate educational programmes
Plan and coordinate educational and public outreach programs such as workshops, tours, lectures and classes.
counsel students
Provide assistance to students with educational, career-related or personal issues such as course selection, school adjustment en social integration, career exploration and planning, and family problems.
guarantee students' safety
Ensure all students falling under an instructor or other person’s supervision are safe and accounted for. Follow safety precautions in the learning situation.
identify education needs
Identify the needs of students, organisations and companies in terms of provision of education in order to aid in the development of curricula and education policies.
listen actively
Give attention to what other people say, patiently understand points being made, asking questions as appropriate, and not interrupting at inappropriate times; able to listen carefully the needs of customers, clients, passengers, service users or others, and provide solutions accordingly.
oversee extra-curricular activities
Supervise and potentially organise educational or recreational activities for the students outside of mandatory classes.
show consideration for student's situation
Take students' personal backgrounds into consideration when teaching, showing empathy and respect.
support children's wellbeing
Provide an environment that supports and values children and helps them to manage their own feelings and relationships with others.
tackle issues that block academic progress
Address the issues that can block a pupil`s school progress, such as social, psychological, emotional or physical difficulties, through counselling and intervention methods.
tutor students
Provide private, supplementary instruction to students individually to enhance their learning. Support and mentor students who struggle with a certain subject or who have learning difficulties.
write work-related reports
Compose work-related reports that support effective relationship management and a high standard of documentation and record keeping. Write and present results and conclusions in a clear and intelligible way so they are comprehensible to a non-expert audience.
Optional knowledge 7 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
2 competencescustomer service
Processes and principles related to the customer, client, service user and to personal services; these may include procedures to evaluate customer's or service user's satisfaction.
university procedures
The inner workings of a university, such as the structure of the relevant education support and management, the policies, and the regulations.
Cross-sector
5 competencescommunication
The exchange and conveying of information, ideas, concepts, thoughts, and feelings through the use of a shared system of words, signs, and semiotic rules via a medium.
education law
The area of law and legislation that concerns education policies and the people working in the sector in an (inter)national context, such as teachers, students, and administrators.
electronic communication
Data communication performed through digital means such as computers, telephone or e-mail.
digital
learning difficulties
The learning disorders some students face in an academic context, especially Specific Learning Difficulties such as dyslexia, dyscalculia, and concentration deficit disorders.
school psychology
The study of human behaviour and performance with respect to various school processes, the learning needs of young individuals, and the psychological tests accompanying this field of study.
Optional skills and competences 9 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
1 competenceteach university class
Instruct university students in the theory and practice of a certain subject or field taught by an assistant lecturer or professor with the aim of enriching their knowledge.
Cross-sector
8 competencesgive constructive feedback
Provide founded feedback through both criticism and praise in a respectful, clear, and consistent manner. Highlight achievements as well as mistakes and set up methods of formative assessment to evaluate work.
liaise with educational staff
Communicate with the school staff such as teachers, teaching assistants, academic advisors, and the principal on issues relating to students' well-being. In the context of a university, liaise with the technical and research staff to discuss research projects and courses-related matters.
liaise with educational support staff
Communicate with education management, such as the school principal and board members, and with the education support team such as the teaching assistant, school counsellor or academic advisor on issues relating the students' well-being.
monitor student's behaviour
Supervise the student's social behaviour to discover anything unusual. Help solve any issues if necessary.
promote education course
Advertise and market the programme or class you teach to potential students and the education organisation where you teach with the aim of maximising registration numbers and allocated budget.
promote social awareness
Promote the understanding of dynamics of social relationships between individuals, groups, and communities. Promote the importance of human rights, and positive social interaction, and the inclusion of social awareness in education.
provide information on study programmes
Provide information on the different lessons and fields of study offered by educational institutions such as universities and secondary schools, as well as the study requirements and employment prospects.
work with virtual learning environments
Incorporate the use of online learning environments and platforms into the process of instruction.
digital