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ESCO occupation

contract manager

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Contract managers oversee the respect of awarded contracts to ensure that services are delivered as foreseen and that each step of the delivery is properly documented. They act as the main point of contact for suppliers on contractual matters and report back to their leadership. They implement financial and operational controls and ensure compliance with all reporting requirements.

2619.1 ISCO 2619 ESCO source
Competences
31
Groups
4
Essential
29
Optional
2

Competences and skills

31 ESCO relations
Essential knowledge 8 competences

Occupation specific

0 competences

No competences in this bucket.

Sector-specific

2 competences
procurement lifecycle

The procurement lifecycle includes the various phases from planning and pre-publication to post-award and contract management.

ESCO source
supplier management

The methods and techniques to ensure that external services and configuration items, which are necessary for the service delivery, are available as requested and as agreed at the service level.

ESCO source

Cross-sector

6 competences
communication principles

The set of commonly shared principles in regards with communication such as active listening, establish rapport, adjusting the register, and respecting the intervention of others.

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morality

The principles and beliefs derived from a code of conduct, accepted by a large group of people, that make the distinction between what is right and wrong behaviour.

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organisational structure

Framework of the different departments within the organisation, as well its people, their roles and responsibilities.

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procurement legislation

The procurement legislation at national and European level, as well as adjacent areas of law and their implications for public procurement.

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project management principles

Different elements and phases of project management.

Scope note
The different phases of project management include the development of the overall planning, planning of resources for projects, implementation, execution, performance control, project end and the evaluation of outcome.
ESCO source
teamwork principles

The cooperation between people characterised by a unified commitment to achieving a given goal, participating equally, maintaining open communication, facilitating effective usage of ideas etc.

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Essential skills and competences 21 competences

Occupation specific

0 competences

No competences in this bucket.

Sector-specific

9 competences
adhere to organisational code of ethics

Adhere to organisational European and regional specific standards and code of ethics, understanding the motives of the organisation and the common agreements and apply this awareness.

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apply certification and payment procedures

Apply the verification principles and the financial control framework which ensure that the relevant supplies, services or works are delivered in compliance with the terms and conditions of the contract and all applicable financial and accounting rules in order to proceed to the payment.

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develop performance orientation in public administration

Focus efforts and prioritise work to deliver value for money, in line with public service guidelines and policies, in order to achieve cost savings and strategic and sustainable goals, proactively identify inefficiencies, overcome obstacles and adapt their approach to consistently deliver sustainable and high-performance procurement outcomes.

ESCO source
implement procurement of innovation

Develop innovation procurement strategies to drive innovation from the demand side, considering forward-looking and alternative solutions that involve either buying the process of innovation or buying the outcomes of innovation created by others. Take into account the innovation objectives of the organisation and related national policies, as well as the available tools and techniques for incorporating these into the procurement process.

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implement risk management in procurement

Identify the different types of risks in public procurement processes and apply mitigation measure and internal control and audit processes. Adopt a proactive approach to protect the interests of the organisation and the public good.

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implement sustainable procurement

Incorporate strategic public policy goals into procurement procedures, such as green public procurement (GPP) and socially responsible public procurement (SRPP). Contribute to reducing the environmental impact of procurement, to achieving social goals and to improving value for money for the organisation and for society at large.

green
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maintain relationship with suppliers

Build a lasting and meaningful relationship with suppliers and service providers in order to establish a positive, profitable and enduring collaboration, co-operation and contract negotiation.

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manage procurement planning

Develop and implement procurement planning that translate the policy choices of the organisation into where and how public procurement should be used to cost-effectively purchase the required supplies, services or works in line with the desired policy impact.

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negotiate improvement with suppliers

Build a good relation with suppliers in order to improve knowledge and quality of supply.

ESCO source

Cross-sector

12 competences
adapt to changing situations

Change approach to situations based on unexpected and sudden changes in people's needs and mood or in trends; shift strategies, improvise and naturally adapt to those circumstances.

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address problems critically

Identify the strengths and weaknesses of various abstract, rational concepts, such as issues, opinions, and approaches related to a specific problematic situation in order to formulate solutions and alternative methods of tackling the situation.

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adhere to organisational guidelines

Adhere to organisational or department specific standards and guidelines. Understand the motives of the organisation and the common agreements and act accordingly.

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cooperate with colleagues

Cooperate with colleagues in order to ensure that operations run effectively.

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keep up-to-date with regulations

Maintain up-to-date knowledge of current regulations and apply this knowledge in specific sectors.

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manage contract disputes

Monitor issues that arise between the parties involved in a contract and provide solutions in order to avoid lawsuits.

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manage contracts

Negotiate the terms, conditions, costs and other specifications of a contract while making sure they comply with legal requirements and are legally enforceable. Oversee the execution of the contract, agree on and document any changes in line with any legal limitations.

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manage relationships with stakeholders

Create and maintain solid internal and external relations with stakeholders at operational level based on mutual trust and credibility in order to achieve organisational goals. Ensure organisational strategies incorporate strong stakeholder management and identify and prioritise strategic stakeholder relationships.

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negotiate buying conditions

Negotiate terms such as price, quantity, quality, and delivery terms with vendors and suppliers in order to ensure the most beneficial buying conditions.

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negotiate supplier arrangements

Reach an agreement with the supplier upon technical, quantity, quality, price, conditions, storage, packaging, send-back and other requirements related to the purchasing and delivering process.

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perform contract reporting and evaluation

Perform ex-post assessment of the deliverables and outcomes of a procurement process to assess the strengths and weaknesses and draw lessons for future calls for tender. Collecting relevant data in line with organisational and national reporting obligations.

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use communication techniques

Apply techniques of communication which allow interlocutors to better understand each other and communicate accurately in the transmission of messages.

ESCO source
Optional knowledge 1 competence

Occupation specific

0 competences

No competences in this bucket.

Sector-specific

1 competence
e-procurement

The functioning and methods used to manage electronic purchases.

digital
ESCO source

Cross-sector

0 competences

No competences in this bucket.

Optional skills and competences 1 competence

Occupation specific

0 competences

No competences in this bucket.

Sector-specific

1 competence
use e-procurement

Use digital procurement technologies and e-procurement applications and tools in order to reduce administrative burden, improve efficiency, and strengthen transparency and accountability of procurement procedures.

digital
ESCO source

Cross-sector

0 competences

No competences in this bucket.