Social security inspectors investigate fraudulent activities in social security that affect workers' rights. They audit and examine applications for benefits and investigate company actions based on employee complaints. Inspections include labour-related activities such as non-payment of wages or expenses. Social security inspectors ensure that employees are treated fairly and in accordance to laws. They record and make reports on their findings to ensure validity of the claims they are investigating.
No competences in this bucket.
No competences in this bucket.
The techniques and methods that support a systematic and independent examination of data, policies, operations and performances using computer-assisted audit tools and techniques (CAATs) such as spreadsheets, databases, statistical analysis and business intelligence software.
The law which mediates the relationship between employees and employers. It concerns employees' rights at work which are binding by the work contract.
The different areas of social security provided by the government, the different rights which citizens have, which benefits are available, the rules which regulate social security and the different situations in which they apply.
Legislation concerning the protection of individuals and the provision of aid and benefits, such as health insurance benefits, unemployment benefits, welfare programs and other government-provided social security.
No competences in this bucket.
Identify instances of non-compliance to set plans and policies in an organisation, and take the appropriate course of action by issuing penalties and outlining the changes which need to be made.
Use professional researching and interviewing methods and techniques to gather relevant data, facts or information, to gain new insights and to fully comprehend the message of the interviewee.
Conduct work site audits and inspections in order to ensure compliance with rules and regulations.
Inspect public and private organisations to ensure proper implementation and compliance to government policies which apply to the organisation.
Investigate the eligibility of citizens applying for social security benefits by examining documents, interviewing the citizen, and researching the related legislation.
Display results, statistics and conclusions to an audience in a transparent and straightforward way.
Protect the interests and needs of a client by taking necessary actions, and researching all possibilities, to ensure that the client obtains their favoured outcome.
Assess and handle situations in which the rights set by legislation and corporate policy for employees may be breached and take the appropriate actions in order to protect the employees.
Write the results and conclusions of the inspection in a clear and intelligible way. Log the inspection's processes such as contact, outcome, and steps taken.
No competences in this bucket.
No competences in this bucket.
The regulations and legislation concerning the construction, maintenance and allocation of public housing facilities.
No competences in this bucket.
Provide access to and information on the necessary documentation the client needs to process, and inform on regulations concerning the procedures.
Advise private or public organisations on monitoring possible conflict risk and development, and on conflict resolution methods specific to the identified conflicts.
Take ownership of the handling of all complaints and disputes showing empathy and understanding to achieve resolution. Be fully aware of all Social Responsibility protocols and procedures, and be able to deal with a problematic gambling situation in a professional manner with maturity and empathy.
Communicate in an open and positive manner in order to assess levels of satisfaction with employees, their outlook on the work environment, and in order to identify problems and devise solutions.
Take action on the goals and procedures defined at a strategic level in order to mobilise resources and pursue the established strategies.
Maintain the liaison and exchange of information with regional or local authorities.
Manage the operations of the implementation of new government policies or changes in existing policies on a national or regional level as well as the staff involved in the implementation procedure..
Monitor the company's policy and propose improvements to the company.
Monitor and analyse regulations, policies and changes in these regulations in order to assess how they impact social work and services.
Observe the set of rules establishing the nondisclosure of information except to another authorised person.
Provide advice to clients in order to ensure that their actions are compliant with the law, as well as most beneficial for their situation and specific case, such as providing information, documentation, or advice on the course of action for a client should they want to take legal action or legal action is taken against them.