employment law
The law which mediates the relationship between employees and employers. It concerns employees' rights at work which are binding by the work contract.
Labour relations officers implement labour policy in an organisation, and advise trade unions on policies and negotiation. They handle disputes, and advise management on personnel policy as well as facilitate communication between trade unions and managerial staff.
Competences and skills
29 ESCO relationsEssential knowledge 3 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
0 competencesNo competences in this bucket.
Cross-sector
3 competencesgovernment policy implementation
The procedures related to the application of government policies at all levels of public administration.
personnel management
The methodologies and procedures involved in the hiring and development of employees in order to ensure value for the organisation, as well as personnel needs, benefits, conflict resolution and ensuring a positive corporate climate.
Essential skills and competences 13 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
2 competencesmaintain relations with local representatives
Maintain good relations with representatives of the local scientific, economic and civil society.
represent union members
Replace and speak for the members in negotiations with management about workplace topics and represent the union at conferences and negotiations.
Cross-sector
11 competencesadvise on conflict management
Advise private or public organisations on monitoring possible conflict risk and development, and on conflict resolution methods specific to the identified conflicts.
advise on organisational culture
Advise organisations on their internal culture and work environment as experienced by employees, and the factors which may influence the behaviour of employees.
advise on personnel management
Advise senior staff in an organisation on methods to improve relations with employees, on improved methods for hiring and training employees and increasing employee satisifaction.
apply conflict management
Take ownership of the handling of all complaints and disputes showing empathy and understanding to achieve resolution. Be fully aware of all Social Responsibility protocols and procedures, and be able to deal with a problematic gambling situation in a professional manner with maturity and empathy.
build trust
Express intentions and behaviour in a coherent and transparent manner, inviting reciprocity and establishing the grounds for a trusting and reliable connection between people and teams.
ensure gender equality in the workplace
Deliver a fair and transparent strategy focussed on maintaining equality with regard to matters of promotion, pay, training opportunities, flexible working and family support. Adopt gender equality objectives and monitor and evaluate the implementation of gender equality practices in the workplace.
establish collaborative relations
Establish a connection between organisations or individuals which may benefit from communicating with one another in order to facilitate an enduring positive collaborative relationship between both parties.
gather feedback from employees
Communicate in an open and positive manner in order to assess levels of satisfaction with employees, their outlook on the work environment, and in order to identify problems and devise solutions.
protect employee rights
Assess and handle situations in which the rights set by legislation and corporate policy for employees may be breached and take the appropriate actions in order to protect the employees.
represent the organisation
Act as representative of the institution, company or organisation to the outside world.
support employability of people with disabilities
Ensure employment opportunities for people with disabilities by making appropriate adjustments to accommodate within reason in line with national legislation and policies on accessibility. Ensure their full integration into the work environment by promoting a culture of acceptance within the organisation and fighting potential stereotypes and prejudices.
Optional knowledge 1 competence
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
0 competencesNo competences in this bucket.
Cross-sector
1 competencebusiness communication
The process of effectively communicating within the workplace and to external bodies to achieve organisational goals.
Optional skills and competences 12 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
1 competencemonitor organisation climate
Monitor the work environment and the behaviour of employees in an organisation to assess how the organisation culture is perceived by the employees and identify the factors which influence behaviour and which may facilitate a positive work environment.
Cross-sector
11 competencesadvise on government policy compliance
Advise organisations on how they may improve their compliance to the applicable government policies they are required to adhere to, and the necessary steps which need to be taken in order to ensure complete compliance.
create solutions to problems
Solve problems which arise in planning, prioritising, organising, directing/facilitating action and evaluating performance. Use systematic processes of collecting, analysing, and synthesising information to evaluate current practice and generate new understandings about practice.
ensure cross-department cooperation
Guarantee communication and cooperation with all the entities and teams in a given organisation, according to the company strategy.
facilitate official agreement
Facilitate an official agreement between two disputing parties, ensuring that both parties agree on the resolution which has been decided on, as well as writing the necessary documents and ensuring both parties sign it.
inspect government policy compliance
Inspect public and private organisations to ensure proper implementation and compliance to government policies which apply to the organisation.
maintain relationships with government agencies
Establish and maintain cordial working relationships with peers in different governmental agencies.
manage government policy implementation
Manage the operations of the implementation of new government policies or changes in existing policies on a national or regional level as well as the staff involved in the implementation procedure..
moderate in negotiations
Oversee negotiations between two parties as a neutral witness to ensure that the negotiations occur in a friendly and productive manner, that a compromise is reached, and that everything is compliant with legal regulations.
monitor company policy
Monitor the company's policy and propose improvements to the company.
promote inclusion
Promote and respect diversity, and advocate for equal treatment of genders, ethnicities and minority groups in organisations in order to prevent discrimination and ensure inclusion and a positive environment.
respond to enquiries
Respond to enquiries and requests for information from other organisations and members of the public.