employment law
The law which mediates the relationship between employees and employers. It concerns employees' rights at work which are binding by the work contract.
Relocation officers help businesses and organisations with the move of employees. They are responsible for managing all moving activities including the planning of moving services and the provision of advises on real estate. They look after the general well-being of the employees and their family.
Competences and skills
32 ESCO relationsEssential knowledge 3 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
0 competencesNo competences in this bucket.
Cross-sector
3 competenceslabour legislation
Legislation, on a national or international level, that governs labour conditions in various fields between labour parties such as the government, employees, employers, and trade unions.
real estate market
The trends concerning the buying, selling, or renting of property, including the land, buildings, and natural resources encompassed within the property; the categories of residential properties and properties for business purposes which such properties are traded in.
Essential skills and competences 11 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
4 competencesadvise clients on moving services
Provide clients with information with regard to moving services. Advise clients on services, modalities, relocation possibilities, and aspects which must be taken into consideration when planning a move.
analyse requirements for moving goods
Analyse goods to be relocated and their moving requirements. Check requirements and prepare actions to ensure appropriate transport of goods.
liaise with property owners
Establish good working relations with the owner, signal problems and renovation needs, and advise on the choice of tenants.
select equipment required for moving activities
Select the appropriate tools and equipment required to successfully move objects. Select a range of equipment from basic tools such as screws, hammers, and pliers, to more complex apparatus such as forklifts, cranes, and movable docks.
Cross-sector
7 competencesadvise on property value
Provide advise to those that own a property, professionals in real estate, or prospective clients in real estate on the current monetary value of a property, the potential of development in order to increase the value, and other relevant information concerning the value of the in the future developments of the real estate market.
gather feedback from employees
Communicate in an open and positive manner in order to assess levels of satisfaction with employees, their outlook on the work environment, and in order to identify problems and devise solutions.
identify clients' needs
Identify the areas in which the client may require aid and investigate the possibilities for meeting those needs.
manage employee complaints
Manage and respond to employee complaints, in a correct and polite manner, offering a solution when possible or referring it to an authorized person when necessary.
negotiate with property owners
Negotiate with owners of properties who wish to rent or sell them in order to obtain the most beneficial agreement for the potential renter or buyer.
protect client interests
Protect the interests and needs of a client by taking necessary actions, and researching all possibilities, to ensure that the client obtains their favoured outcome.
provide information on properties
Provide information on the positive and negative aspects of a property and the practicalities concerning any financial transactions or insurance procedures; such as location, composition of the property, renovation or repair needs, the cost of the property and the costs related to insurance.
Optional knowledge 1 competence
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
0 competencesNo competences in this bucket.
Cross-sector
1 competencehuman resource management
The function in an organisation concerned with the recruitment of employees and the optimisation of employee performance.
Optional skills and competences 17 competences
Occupation specific
2 competencesapply for work permits
Apply for work permits for yourself or for others with the correct authority. Provide all necessary documentation.
organise transportation for clients
Make sure clients reach their destination by ordering a taxi, provide driving directions, book transportation tickets.
Sector-specific
12 competencesassist in developing practices for well being of employees
Help in policies development, practices and cultures that promote and maintain the physical, mental and social well-being of all workers, in order to prevent sick leave.
collect property financial information
Collect information concerning the previous transactions involving the property, such as the prices at which the property had been previously sold and the costs that went into renovations and repairs, in order to obtain a clear image of the property's value.
create banking accounts
Opens new banking accounts such as a deposit account, a credit card account or a different type of account offered by a financial institution.
determine cargo loading sequence
Determine freight loading sequence aiming to increase the efficiency of operations. Arrange loading so that maximum amount of goods can be stored.
follow detailed procedures for relocating specific goods
Adhere to detailed procedures required for the relocation of special items such as pianos, artifacts, antique furniture, and others.
give advice on personal matters
Advise people on love and marriage issues, business and job opportunities, health or other personal aspects.
liaise with transportation services
Serve as an intermediary between the customer and various transportation services.
manage the transportation of animals
Plan and operate processes involved in the transportation of animals. This includes planning activities such as selecting the form of transportation, planning the route, and preparing documentation. It also encompasses preparation activities undertaken prior to transportation, such as completing paperwork and labelling, and selecting and preparing the appropriate transport container according to the species, age, weight, and number of animals, the duration of the journey, and the food and water requirements.
negotiate employment agreements
Find agreements between employers and potential employees on salary, working conditions and non-statutory benefits.
negotiate with employment agencies
Establish arrangements with employment agencies to organise recruiting activities. Maintain communication with these agencies in order to ensure efficient and productive recruitment with high potential candidates as an outcome.
organise property viewing
Organise events in which prospective buyers or tenants of a property can visit the property in order to assess whether it is suitable to their needs and to obtain information, and organise plans to liaise with the prospective customers in order to secure a contract.
perform property market research
Research properties in order to assess their usefulness for real estate activities, using various methods such as media research and visitation of properties, and identify the potential profitability in the development and trading of the property.
Cross-sector
3 competencesapply knowledge of human behaviour
Practice principles related to group behaviour, trends in society, and influence of societal dynamics.
examine the conditions of buildings
Monitor and assess the conditions of buildings in order to detect faults, structural problems, and damages. Assess general building cleanliness for grounds maintenance and real estate purposes.
protect employee rights
Assess and handle situations in which the rights set by legislation and corporate policy for employees may be breached and take the appropriate actions in order to protect the employees.