components of clocks
Components present in clocks and watches, such as the wheelwork, battery, dials, and hands.
Watch and clock repairers maintain and repair wristwatches and clocks. They identify defects, change batteries, fit new straps, oil and replace damaged parts. They may also restore antique clocks.
Competences and skills
40 ESCO relationsEssential knowledge 3 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
1 competenceCross-sector
2 competenceselectric clocks
Clocks and watches that use electrical power to measure the passing of time, such as electric, electronic, digital or quartz clocks and watches.
mechanical clocks
Clocks and watches that use a mechanical mechanism to measure the passing of time.
Essential skills and competences 19 competences
Occupation specific
1 competencedemagnetise watches
Use a demagnetiser to remove magnetism from watches that have obtained these magnetic properties because of the presence of metals at a close distance.
Sector-specific
6 competencesattach clock cases
Attach clock or watch case to enclose and protect the clockwork or module.
attach clock dials
Attach dials or clock faces to clocks or watches.
attach clock hands
Attach the hour, minute, and second clock or watch hands to the clockface using hex nuts and wrenches. Ensure that the hands on the clockface are parallel and aligned.
change watch battery
Select a battery for a watch based on the brand, type and style of the watch. Replace the battery and explain to the customer how to preserve its life.
mount clock wheelwork
Mount the wheelwork components of clocks and watches and attach with screws.
provide customer information related to repairs
Inform customers about necessary repairs or replacements, discuss products, services and costs, include accurate technical information.
Cross-sector
12 competencesapply company policies
Apply the principles and rules that govern the activities and processes of an organisation.
inspect clocks
Inspect clocks and watches and their components for any defects, deterioration or damage. Check electronic timepieces with measuring and testing instruments.
maintain clocks
Clean and remove grease from clock and watch components, apply oil to hinges, adjust components, and store them in a waterproof space.
maintain customer service
Keep the highest possible customer service and make sure that the customer service is at all times performed in a professional way. Help customers or participants feel at ease and support special requirements.
- Scope note
- Might include keeping the customers informed about the current status of their orders or waiting times.
maintain equipment
Regularly inspect and perform all required activities to maintain the equipment in functional order prior or after its use.
operate battery test equipment
Operate equipment used for battery testing, such as a soldering iron, a battery tester, or a multimeter. Detect flaws affecting the battery's performance, test the battery's capacity for accumulating charge, or test its voltage output.
provide customer follow-up services
Register, follow-up, solve and respond to customer requests, complaints and after-sales services.
repair clocks
Identify problems on clocks or watches, check for deterioration, disassemble parts, regulate, adjust, and replace deficient components.
replace defect components
Remove defective parts and replace them with functioning components.
green
use precision tools
Use electronic, mechanical, electric, or optical precision tools, such as drilling machines, grinders, gear cutters and milling machines to boost accuracy while machining products.
use repair manuals
Apply the information, such as periodic maintenance charts, step by step repair instructions, troubleshooting information and overhaul procedures to perform routine maintenance and repairs.
use watchmaker's tools
Use tools commonly used for watchmaking and repairing. Common categories include band tools, watch battery tools, cleaning tools, screwdrivers, brushes, flex shaft, loupes or magnifiers, tap and die sets, watch testers, watch repair kits, watch crystal tools, watch back openers, gauges, glues, demagnitisers, hammers, oils, watch movement tools, bergeon watch tools, horotec watch tools, watch hand tools, soldering tools, watch polishing tools, and tweezers.
Optional skills and competences 18 competences
Occupation specific
1 competencerestore antique clocks
Bring back antique clocks to their original or a refurbished state, by repairing or replacing defect components, cleaning and oiling parts and checking for accuracy of time-keeping.
Sector-specific
7 competencesattach clockwork
Install clockwork or module in clocks or watches. The clockwork includes all mechanisms, movements, motors, and wheel work present in clocks and watches. In mechanical timepieces, in which clockwork movements are made of several moving parts, the clockwork is called caliber or clock movement. In electronic or quartz timepieces, the term module is more commonly applied.
attach pendulums
Attach clock pendulums to the pendulum guide behind the face of the clock.
handle jewellery and watches insurance claims
Provide assistance to customers whose watches or jewelleries have been stolen or damaged. Communicate with insurance companies in order to quickly replace or refund items.
issue sales invoices
Prepare the invoice of goods sold or services provided, containing individual prices, the total charge, and the terms. Complete order processing for orders received via telephone, fax and internet and calculate the customer’s final bill.
keep stock records
Keep written records of the amount of stock in storage, incoming and outgoing products required for the proper operation of services, repairs and maintenance tasks.
maintain relationship with suppliers
Build a lasting and meaningful relationship with suppliers and service providers in order to establish a positive, profitable and enduring collaboration, co-operation and contract negotiation.
manage a small-to-medium business
Manage the organisational, financial and day-to-day operation of a small-to-medium enterprise.
Cross-sector
10 competencesadminister appointments
Accept, schedule and cancel appointments.
advise customers on jewellery and watches
Provide customers with detailed advice on watches and pieces of jewellery available in the store. Explain about different brands and models and their characteristics and features. Recommend and provide personal advice on pieces of jewellery, according to the customer's needs and preferences.
apply precision metalworking techniques
Comply with precision standards specific to an organisation or product in metalworking, involved in processes such as engraving, precise cutting, welding.
develop professional network
Reach out to and meet up with people in a professional context. Find common ground and use your contacts for mutual benefit. Keep track of the people in your personal professional network and stay up to date on their activities.
- Scope note
- This includes the development of social relationships with patients and customers.
ensure compliance with warranty contracts
Implement and monitor repairs and/or replacements by the supplier in compliance with warranty contracts.
maintain professional administration
File and organise professional administration documents comprehensively, keep customer records, fill in forms or log books and prepare documents about company-related matter.
manage schedule of tasks
Maintain an overview of all the incoming tasks in order to prioritise the tasks, plan their execution, and integrate new tasks as they present themselves.
negotiate supplier arrangements
Reach an agreement with the supplier upon technical, quantity, quality, price, conditions, storage, packaging, send-back and other requirements related to the purchasing and delivering process.
order supplies
Command products from relevant suppliers to get convenient and profitable products to purchase.
sell clocks
Sell clocks, watches, or related accessories according to the customer's preferences.