credit control processes
The various techniques and procedures applied to ensure that credit is given to the suitable customers and that they pay on time.
Credit advisers offer guidance to customers related to credit services. They assess the customer's financial situation and debt issues arisen from credit cards, medical bills and car loans in order to identify optimal credit solutions for customers and also provide debt elimination plans to adjust their finances if needed. They prepare qualitative credit analyses and decision-making material in respect of defined customers in conformity with the bank's strategy on credit policy, ensure the credit quality and follow up on the performance of the credit portfolio. Credit advisers also have expertise in debt management and credit consolidation.
Competences and skills
47 ESCO relationsEssential knowledge 5 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
0 competencesNo competences in this bucket.
Cross-sector
5 competencesdebt systems
The processes needed to obtain goods or services before payment and when a sum of money is owed or overdue.
economics
Economic principles and practices, financial and commodity markets, banking and the analysis of financial data.
financial products
The different types of instruments that apply to the management of cash flow that are available on the market, such as shares, bonds, options or funds.
insolvency law
The legal rules regulating the incapacity to pay debts when they fall due.
Essential skills and competences 13 competences
Occupation specific
1 competenceprepare credit offers
Identify the credit needs of clients, their financial situation and debt issues. Identify optimal credit solutions and offer tailored credit services.
Sector-specific
1 competenceconsult credit score
Analyse the credit files of an individual, such as credit reports which outlines a person's credit history, in order to assess their creditworthiness and all the risks that would be involved in granting a person a loan.
Cross-sector
11 competencesadvise on financial matters
Consult, advise, and propose solutions with regards to financial management such as acquiring new assets, incurring in investments, and tax efficiency methods.
analyse loans
Examine and analyse the loans provided to organisations and individuals through different forms of credit such as overdraft protection, export packing credit, term loan, and purchase of commercial bills.
analyse the credit history of potential customers
Analyse the payment capacity and credit history of potential customers or business partners.
assess debtor's financial situation
Assess the defaulter's pecuniary circumstances by evaluating the personal income and expenses, and the balance sheet which includes the value of the house, bank account, car and other assets.
examine credit ratings
Investigate and look for information on the creditworthiness of companies and corporations, provided by credit rating agencies in order to determine the likelihood of default by the debtor.
maintain client debt records
Preserve a list with the debt records of clients and update it regularly.
maintain credit history of clients
Create and maintain the credit history of clients with relevant transactions, supporting documents, and details of their financial activities. Keep these documents updated in case of analysis and disclosure.
obtain financial information
Gather information on securities, market conditions, governmental regulations and the financial situation, goals and needs of clients or companies.
perform debt investigation
Use research techniques and tracing strategies to identify overdue payment arrangements and address them
provide financial product information
Give the customer or client information about financial products, the financial market, insurances, loans or other types of financial data.
provide support in financial calculation
Provide colleagues, clients or other parties with financial support for complex files or calculations.
Optional knowledge 13 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
3 competencescorporate social responsibility
The handling or managing of business processes in a responsible and ethical manner considering the economic responsibility towards shareholders as equally important as the responsibility towards environmental and social stakeholders.
green
investment analysis
The methods and tools for analysis of an investment compared to its potential return. Identification and calculation of profitability ratio and financial indicators in relation to associated risks to guide decision on investment.
microfinance
The different types of financial instruments addressed to individuals and micro-enterprises who lack access to traditional funding, such as guarantees, microcredit, equity and quasi-equity.
Cross-sector
10 competencesaccounting techniques
The techniques of recording and summarising business and financial transactions and analysing, verifying, and reporting the results.
audit techniques
The techniques and methods that support a systematic and independent examination of data, policies, operations and performances using computer-assisted audit tools and techniques (CAATs) such as spreadsheets, databases, statistical analysis and business intelligence software.
digital
banking activities
The broad and continuously growing banking activities and financial products managed by banks ranging from personal banking, corporate banking, investment banking, private banking, up to insurance, foreign exchange trading, commodity trading, trading in equities, futures and options trading.
business loans
Loans which are intended for business purposes and which can either be secured or unsecured depending on whether a collateral is involved. The different types of business loans such as bank loans, mezzanine finance, asset-based finance, and invoice finance.
consumer protection
The current legislation applicable in relation to the rights of consumers in the marketplace.
credit card payments
The methods involving payment done through credit cards.
mortgage loans
The financial system of acquiring money by property owners or prospective property owners, in which the loan is secured on the property itself so that the property can be repossessed by the lender in the absence of payments due by the borrower.
property law
The law and legislation that regulates all the different ways to handle property, such as the types of property, how to handle property disputes and property contract rules.
securities
The financial instruments traded in financial markets representing both the right of property over the owner and at the same time, the obligation of payment over the issuer. The aim of securities which is raising capital and hedging risk in financial markets.
tax legislation
Tax legislation applicable to a specific area of specialisation, such as import tax, government tax, etc.
Optional skills and competences 16 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
3 competencesdetermine loan conditions
Calculate the credit limit and decide on the conditions for the repayment.
monitor national economy
Supervise the economy of a country and their financial institutions such as banks and other credit institutions.
prepare credit reports
Prepare reports which outline an organisation's likelihood of being able to repay debts and do so in a timely manner, meeting all the legal requirements linked to the agreement.
Cross-sector
13 competencesadvise on credit rating
Provide advice on the debtor's ability, be it a government institution or a business, to pay back its debt.
advise on risk management
Provide advice on risk management policies and prevention strategies and their implementation, being aware of different kinds of risks to a specific organisation.
analyse financial risk
Identify and analyse risks that could impact an organisation or individual financially, such as credit and market risks, and propose solutions to cover against those risks.
assess risks of clients' assets
Identify, evaluate and determine the actual and potential risks of your clients’ assets, considering confidentiality standards.
budget for financial needs
Observe the status and availability of funds for the smooth running of projects or operations in order to foresee and estimate the quantity of future financial resources.
communicate with banking professionals
Communicate with professionals in the field of banking in order to obtain information on a specific financial case or project for personal or business purposes, or on behalf of a client.
create a financial plan
Develop a financial plan according to financial and client regulations, including an investor profile, financial advice, and negotiation and transaction plans.
develop investment portfolio
Create an investment portfolio for a customer that includes an insurance policy or multiple policies to cover specific risks, such as financial risks, assistance, reinsurance, industrial risks or natural and technical disasters.
forecast future levels of business
Predict how the business will perform in future, potential expenditures and revenues to project situations for future periods
interpret financial statements
Read, understand, and interpret the key lines and indicators in financial statements. Extract the most important information from financial statements depending on the needs and integrate this information in the development of the department's plans.
interview bank loanees
Perform interviews with candidates requesting a bank loan for different purposes. Pose questions in order to test the goodwill and the financial means of candidates for paying back the loan.
review investment portfolios
Meet with clients to review or update an investment portfolio and provide financial advice on investments.
synthesise financial information
Collect, revise and put together financial information coming from different sources or departments in order to create a document with unified financial accounts or plans.