clean household linens
Wash linens such as sheets, towels and table cloths with water and soap or detergent. Clean linens by hand or by the use of a washing machine.
Linen room attendants retrieve linen or uniforms for cleaning. They maintain service availability of the linen and keep inventory records.
Competences and skills
17 ESCO relationsEssential skills and competences 7 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
4 competencescollect items for laundry service
Collect the dirty pieces of clothing or other linen within the facility and send them to the laundry service.
maintain inventory of cleaning supplies
Follow the stock of cleaning materials, order new material when the stock is empty and follow their usage to maintain a constant supply.
oversee guest laundry service
Ensure that guest laundry is collected, cleaned and returned to a high standard and in a timely fashion.
Cross-sector
3 competencescomply with food safety and hygiene
Respect optimal food safety and hygiene during preparation, manufacturing, processing, storage, distribution and delivery of food products.
handle linen in stock
Manage laundered items and store them in safe and hygienic conditions.
maintain linen operation
Keep daily operations of a linen stock, including its distribution, maintenance, rotation and storage.
Optional skills and competences 10 competences
Occupation specific
2 competencesmaintain cleanliness in the cloak room
Keep the cloak room area clean and tidy at all times, in line with company standards.
meet commitments in hospitality
Fulfill tasks in hospitality such as the cleaning of uniforms and linen in a self-disciplined, reliable and goal-oriented manner.
Sector-specific
4 competencesconduct cleaning in place
Conduct cleaning-in-place and sterilisation on all process equipment, tanks, and lines. These systems support automatic cleaning and disinfecting without the need for major disassembly and assembly.
service rooms
Offer room service and, where appropriate, service public areas, including cleaning surfaces, bathrooms, replacing linen and towels and restocking guest items.
sew textile-based articles
Sew different products based on textiles and wearing apparel articles. Combine good hand-eye coordination, manual dexterity, and physical and mental stamina.
wash the laundry
Wash or clean clothes by hand or by use of a washing machine.
Cross-sector
4 competencesclean public furniture
Perform cleaning activities of objects or equipment in the public domain, on streets or other public places, used for various purposes.
handle customer complaints
Administer complaints and negative feedback from customers in order to address concerns and where applicable provide a quick service recovery.
maintain customer service
Keep the highest possible customer service and make sure that the customer service is at all times performed in a professional way. Help customers or participants feel at ease and support special requirements.
- Scope note
- Might include keeping the customers informed about the current status of their orders or waiting times.
maintain stock supplies for guest cabin
Keep supplies of toiletries, towels, bedding, linens and manage supplies meant for guest cabins.