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ESCO occupation

corporate social responsibility manager

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Corporate social responsibility managers monitor the practices of organisations and companies with regard to ethics and impact on the larger community. They advise on social responsibility and sustainability matters depending on the company's needs. Corporate social responsibility managers promote actions that are environmentally conscious, philanthropic or related to human rights.

1219.2 ISCO 1219 ESCO source
Competences
49
Groups
4
Essential
27
Optional
22

Competences and skills

49 ESCO relations
Essential knowledge 8 competences

Occupation specific

0 competences

No competences in this bucket.

Sector-specific

4 competences
corporate social responsibility

The handling or managing of business processes in a responsible and ethical manner considering the economic responsibility towards shareholders as equally important as the responsibility towards environmental and social stakeholders.

green
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corporate sustainability

A business practice to conduct long-term sustainable growth by seeking environmental, economic, and social strategies as its three main pillars.

green
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global standards for sustainability reporting

The global, standardised reporting framework that enable organisations to quantify and communicate about their environmental, social and governance impact.

green
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sustainable finance

The process of integrating environmental, social and governance (ESG) considerations when making business or investment decisions, leading to increased longer-term investments into sustainable economic activities and projects.

green
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Cross-sector

4 competences
corporate law

The legal rules that govern how corporate stakeholders (such as shareholders, employees, directors, consumers, etc) interact with one another, and the responsibilities corporations have to their stakeholders.

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data analytics

The science of analysing and making decisions based on raw data collected from various sources. Includes knowledge of techniques using algorithms that derive insights or trends from that data to support decision-making processes.

digital
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strategic planning

The elements defining the foundation and core of an organisation such as its mission, vision, values, and objectives.

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sustainable development goals

The list of 17 global goals set by the United Nations General Assembly and designed as a strategy to achieve a better and more sustainable future for all.

green
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Essential skills and competences 19 competences

Occupation specific

3 competences
advise on corporate social responsibility

Inform others about the social responsibility of companies and organisations in society and advise about matters to prolong their sustainability.

green
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evaluate company needs

Analyse, understand and interpret a company's needs to determine the actions to be taken.

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monitor social impact

Monitor the practices of organisations and companies with regard to ethics and impact on the larger community.

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Sector-specific

1 competence
promote human rights implementation

Promote the implementation of programs which stipulate agreements, binding or non-binding, concerning human rights in order to further improve efforts to decrease discrimination, violence, unjust imprisonment or other human rights violations. As well as to increase efforts to improve tolerance and peace, and better treatment of human rights cases.

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Cross-sector

15 competences
advise on government policy compliance

Advise organisations on how they may improve their compliance to the applicable government policies they are required to adhere to, and the necessary steps which need to be taken in order to ensure complete compliance.

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analyse business requirements

Study clients' needs and expectations for a product or service in order to identify and resolve inconsistencies and possible disagreements of involved stakeholders.

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conduct qualitative research

Gather relevant information by applying systematic methods, such as interviews, focus groups, text analysis, observations and case studies.

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conduct quantitative research

Execute a systematic empirical investigation of observable phenomena via statistical, mathematical or computational techniques.

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coordinate operational activities

Synchronise activities and responsibilities of the operational staff to ensure that the resources of an organisation are used most efficiently in pursuit of the specified objectives.

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define the corporate structure

Study different company structures and define that one that best represent the interest and goals of the company. Decide among horizontal, functional, or product structures, and managerial independency in the case of multinationals.

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develop company strategies

Envision, plan, and develop strategies for companies and organisations aimed at achieving different purposes such as establishing new markets, refurbishing the equipment and machinery of a company, implementing pricing strategies, etc.

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follow company standards

Lead and manage according to the organisation's code of conduct.

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lead the sustainability reporting process

Oversee the process of reporting on the sustainability performance of the organisation, according to established guidelines and standards.

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measure company's sustainability performance

Keep track of sustainability indicators and analyse how well the company is doing in sustainability performance, in relation to the Sustainable Development Goals or the global standards for sustainability reporting.

green
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promote environmental awareness

Promote sustainability and raise awareness about the environmental impact of human and industrial activity based on the carbon footprints of business processes and other practices.

green
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promote inclusion

Promote and respect diversity, and advocate for equal treatment of genders, ethnicities and minority groups in organisations in order to prevent discrimination and ensure inclusion and a positive environment.

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promote social awareness

Promote the understanding of dynamics of social relationships between individuals, groups, and communities. Promote the importance of human rights, and positive social interaction, and the inclusion of social awareness in education.

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promote sustainability

Promote the concept of sustainability to the public, colleagues and fellow professionals through speeches, guided tours, displays and workshops.

green
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provide improvement strategies

Identify root causes of problems and submit proposals for effective and long-term solutions.

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Optional knowledge 7 competences

Occupation specific

0 competences

No competences in this bucket.

Sector-specific

2 competences
knowledge management

The process of collecting, structuring and sharing information and knowledge within an organisation, which allows for a more efficient distribution of expertise and increased collaboration.

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project management

The discipline of project management, the activities which comprise this area and the variables implied in it, such as time, resources, requirements, deadlines, and responding to unexpected events.

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Cross-sector

5 competences
circular economy

The circular economy aims to keep materials and products in use for as long as possible, extracting the maximum value from them while in use and recycling them at the end of their life cycle. It improves resource efficiency and helps to reduce the demand for virgin materials.

green
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communication principles

The set of commonly shared principles in regards with communication such as active listening, establish rapport, adjusting the register, and respecting the intervention of others.

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environmental policy

Local, national and international policies dealing with the promotion of environmental sustainability and the development of projects which reduce negative environmental impact and improve the state of the environment.

green
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philanthropy

The private activities supporting social causes on a large scale, often by donating large sums of money. These donations are usually made by wealthy individuals to a range of organisations to help them in their activities. Philanthropy aims at finding and tackling root causes of social problems rather than responding to consequences on the short term.

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public relations

The practice of managing all aspects of the image and perception of a company or individual among stakeholders and the society at large.

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Optional skills and competences 15 competences

Occupation specific

0 competences

No competences in this bucket.

Sector-specific

6 competences
integrate community outreach

Integrate community outreach within conservation projects to encompass knowledge, social and emotional aspects of learning and engagement.

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liaise with cultural partners

Establish and maintain sustainable partnerships with cultural authorities, sponsors and other cultural institutions.

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measure sustainability of tourism activities

Collect information, monitor and assess the impact of tourism on the environment, including on protected areas, on local cultural heritage and biodiversity, in an effort to reduce the carbon footprint of activities in the industry. It includes running surveys about visitors and measuring any compensation required for offsetting damages.

green
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plan measures to safeguard cultural heritage

Prepare protection plans to apply against unexpected disasters to reduce the impact on cultural heritage as buildings, structures or landscapes.

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plan measures to safeguard natural protected areas

Plan protection measures for natural areas that are protected by law, to reduce the negative impact of tourism or natural hazards on the designated areas. This includes activities such as controlling the use of land and natural resources and monitoring the flow of visitors.

green
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provide training in sustainable tourism development and management

Deliver training and capacity building for staff working in the tourism industry to inform them about best practices in developing and managing tourist destinations and packages, while ensuring a minimum impact on the environment and local communities and strict preservation of protected areas and fauna and flora species.

green
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Cross-sector

9 competences
advise on public relations

Advise business or public organisations on public relations management and strategies in order to ensure efficient communication with target audiences, and proper conveying of information.

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advise on risk management

Provide advice on risk management policies and prevention strategies and their implementation, being aware of different kinds of risks to a specific organisation.

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analyse community needs

Identify and respond to specific social problems in a community, delineating the extent of the problem and outline the level of resources required to address it and identifying the existing community assets and resources that are available to address the problem.

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apply systemic design thinking

Apply the process of combining systems thinking methodologies with human-centred design in order to solve complex societal challenges in an innovative and sustainable way. This is most often applied in social innovation practices that focus less on designing stand-alone products and services to designing complex service systems, organizations or policies that bring value to the society as a whole.

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build community relations

Establish affectionate and long-lasting relationships with local communities, e.g. by organising special programms for kindergarden, schools and for dissabled and older people, raising awareness and receiving community appreciation in return.

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ensure cross-department cooperation

Guarantee communication and cooperation with all the entities and teams in a given organisation, according to the company strategy.

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implement marketing strategies

Implement strategies which aim to promote a specific product or service, using the developed marketing strategies.

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liaise with government officials

Consult and cooperate with government officials who handle matter that is relevant to you or your business.

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oversee quality control

Monitor and assure the quality of the provided goods or services by overseeing that all the factors of the production meet quality requirements. Supervise product inspection and testing.

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