interview techniques
The techniques for getting information out of people by asking the right questions in the right way and to make them feel comfortable.
Field survey managers organise and supervise investigations and surveys on the request of a sponsor. They monitor their implementation according to production requirements and lead a team of field investigators.
Competences and skills
32 ESCO relationsEssential knowledge 2 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
0 competencesNo competences in this bucket.
Cross-sector
2 competencessurvey techniques
Techniques on how to identify a target audience, choose the right survey method and analyse the data.
Essential skills and competences 13 competences
Occupation specific
2 competencesmonitor field surveys
Monitor the progress and determine corrective actions such as adjusting the distribution of investigators according to the progress of the investigation. Transmit field survey data to the accounting or billing department.
train field investigators
Recruit field investigators and present them the objectives, context and geographical area of the survey by the use of distribution folders and media inquiries. Organise the delivery of investigators at the site of investigation.
Sector-specific
2 competencesinterview people
Interview people in a range of different circumstances.
record survey data
Gather and process descriptive data by using documents such as sketches, drawings and notes.
Cross-sector
9 competencesevaluate interview reports
Assess the quality and plausibility of the interview results on the basis of the documentation while taking various factors into account such as the weighting scale.
forecast workload
Predict and define workload needed to be done in a certain amount of time, and the time it would take to perform these tasks.
observe confidentiality
Observe the set of rules establishing the nondisclosure of information except to another authorised person.
perform resource planning
Estimate the expected input in terms of time, human and financial resources necessary to achieve the project objectives.
prepare survey report
Gather the analysed data from the survey and write a detailed report on the outcome of the survey.
present reports
Display results, statistics and conclusions to an audience in a transparent and straightforward way.
recruit employees
Hire new employees by scoping the job role, advertising, performing interviews and selecting staff in line with company policy and legislation.
- Scope note
- It may include recruiting volunteers.
supervise staff
Oversee the selection, training, performance and motivation of staff.
write work-related reports
Compose work-related reports that support effective relationship management and a high standard of documentation and record keeping. Write and present results and conclusions in a clear and intelligible way so they are comprehensible to a non-expert audience.
Optional knowledge 3 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
2 competencesinformation confidentiality
The mechanisms and regulations which allow for selective access control and guarantee that only authorised parties (people, processes, systems and devices) have access to data, the way to comply with confidential information and the risks of non-compliance.
digital
visual presentation techniques
The visual representation and interaction techniques, such as histograms, scatter plots, surface plots, tree maps and parallel coordinate plots, that can be used to present abstract numerical and non-numerical data, in order to reinforce the human understanding of this information.
digital
Cross-sector
1 competencecommunication
The exchange and conveying of information, ideas, concepts, thoughts, and feelings through the use of a shared system of words, signs, and semiotic rules via a medium.
Optional skills and competences 14 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
0 competencesNo competences in this bucket.
Cross-sector
14 competencesadhere to questionnaires
Follow and ask the questions laid out in questionnaires when interviewing somebody.
capture people's attention
Approach people and draw their attention to a subject presented to them or to get information from them.
collect data using GPS
Gather data in the field using Global Positioning System (GPS) devices.
digital
communicate with stakeholders
Facilitate communication between organisations and interested third parties such as suppliers, distributors, shareholders and other stakeholders in order to inform them of the organisation and its objectives.
conduct public surveys
Conduct the procedures of a public survey from the initial formulation and compilation of the questions, identifying the target audience, managing the survey method and operations, managing the processing of acquired data, and analysing the results.
conduct research interview
Use professional researching and interviewing methods and techniques to gather relevant data, facts or information, to gain new insights and to fully comprehend the message of the interviewee.
design questionnaires
Study the objectives of the research and imprint those aims into the design and development of questionnaires.
document interviews
Record, write, and capture answers and information collected during interviews for processing and analysis using shorthand or technical equipment.
explain interview purposes
Explain the main purpose and objective of the interview in a manner that the recipient understands and responds to the questions accordingly.
interview focus groups
Interview a group of people about their perceptions, opinions, principles, beliefs, and attitudes towards a concept, system, product or idea in an interactive group setting where the participants can talk freely amongst themselves.
perform data analysis
Collect data and statistics to test and evaluate in order to generate assertions and pattern predictions, with the aim of discovering useful information in a decision-making process.
digital
revise questionnaires
Read, analyse, and provide feedback on the accuracy and adequacy of questionnaires and their assessment fashion taking into account its purpose.
tabulate survey results
Collate and organise the answers gathered in interviews or polls in order to be analysed and draw conclusions from them.
use microsoft office
Use the standard programs contained in Microsoft Office. Create a document and do basic formatting, insert page breaks, create headers or footers, and insert graphics, create automatically generated tables of contents and merge form letters from a database of addresses. Create auto-calculating spreadsheets, create images, and sort and filter data tables.
digital