hair
Human hair, its composition and interaction with various chemicals, environment factors and health issues.
Hairdressers offer beauty services such as cutting, colouring, bleaching, permanent waving and styling clients' hair. They ask their clients about their hairstyle preferences in order to provide customised services. Hairdressers use clippers, scissors and razors. They provide hair and scalp treatments and shampoo, condition and rinse hair.
Competences and skills
38 ESCO relationsEssential knowledge 3 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
1 competenceCross-sector
2 competenceshair colouring
The theory and practice of colouring a hairstyle and various process steps and types such as bleaching, highlights, and balayage.
hair products
The qualities and applications of various styling products used on different types of hair, such as curling creams, hairspray, shampoos, and conditioners.
Essential skills and competences 14 competences
Occupation specific
1 competencecurl hair
Curl a person's hair using the appropriate techniques and products.
Sector-specific
5 competencesadvise on hair style
Make recommendations to customers about suitable hair styles, based on their preferences and your own professional judgment.
identify customer's needs
Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services.
stay up-to-date with hair style trends
Keep abreast of current and future fashion trends in hair styles.
use equipment for hair care
Use tools to cut, trim or shave hair, such as scissors, clippers, razors and combs.
wash hair
Use shampoo to clean clients' hair and scalp, use hair conditioners to create volume or make hair more smooth and shiny and afterwards dry the hair with a blow dryer or a towel.
Cross-sector
8 competencescommunicate with customers
Respond to and communicate with customers in the most efficient and appropriate manner to enable them to access the desired products or services, or any other help they may require.
dye hair
Dye hair using a special solution to change its colour.
maintain customer service
Keep the highest possible customer service and make sure that the customer service is at all times performed in a professional way. Help customers or participants feel at ease and support special requirements.
- Scope note
- Might include keeping the customers informed about the current status of their orders or waiting times.
maintain equipment
Regularly inspect and perform all required activities to maintain the equipment in functional order prior or after its use.
process payments
Accept payments such as cash, credit cards and debit cards. Handle reimbursement in case of returns or administer vouchers and marketing instruments such as bonus cards or membership cards. Pay attention to safety and the protection of personal data.
satisfy customers
Communicate with customers and make them feel satisfied.
style hair
Style a person's hair using the appropriate techniques and products.
work ergonomically
Apply ergonomy principles in the organisation of the workplace while manually handling equipment and materials.
Optional skills and competences 21 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
13 competencesapply hair cutting techniques
Apply various techniques that can be used in the process of cutting a person's hair, such as layering, slicing and face framing. Give artists haircuts and shaves for stage performances.
help customers with hair problems
Offer solutions for or ways to deal with hair problems, such as gray hair, hair loss, hair damage or greasy hair, or scalp problems such as dandruff or psoriasis.
issue sales invoices
Prepare the invoice of goods sold or services provided, containing individual prices, the total charge, and the terms. Complete order processing for orders received via telephone, fax and internet and calculate the customer’s final bill.
maintain relationship with suppliers
Build a lasting and meaningful relationship with suppliers and service providers in order to establish a positive, profitable and enduring collaboration, co-operation and contract negotiation.
maintain wigs
Organise, maintain and repair wigs and hairpieces. Use special shampoos, conditioners and combs. Store wigs in a safe environment.
manage a small-to-medium business
Manage the organisational, financial and day-to-day operation of a small-to-medium enterprise.
monitor stock level
Evaluate how much stock is used and determine what should be ordered.
offer cosmetic beauty advice
Provide customers with advice and beauty tips for creating a new look.
organise product display
Arrange goods in attractive and safe way. Set up a counter or other display area where demonstrations take place in order to attract the attention of prospective customers. Organise and maintain stands for merchandise display. Create and assemble sales spot and product displays for sales process.
recommend cosmetics to customers
Recommend and provide advice on cosmetic products based on the customer's personal preferences and needs and on the different product types and brands available.
sell hair products
Sell various styling products used on different types of hair, such as curling creams, hairspray, shampoos and conditioners.
treat facial hair
Shape, trim or shave beards and moustaches, using scissors and razors.
treat scalp conditions
Use specialised lotions, shampoos or equipment to treat scalp or hair problems such as hair loss, hair damage, dandruff or psoriasis.
Cross-sector
8 competencesadminister appointments
Accept, schedule and cancel appointments.
design hair style
Design the styles of hair based on the preference of the customer or on the creative vision of the director.
maintain professional administration
File and organise professional administration documents comprehensively, keep customer records, fill in forms or log books and prepare documents about company-related matter.
maintain work area cleanliness
Keep the working area and equipment clean and orderly.
manage schedule of tasks
Maintain an overview of all the incoming tasks in order to prioritise the tasks, plan their execution, and integrate new tasks as they present themselves.
order supplies
Command products from relevant suppliers to get convenient and profitable products to purchase.
supervise staff
Oversee the selection, training, performance and motivation of staff.
train employees
Lead and guide employees through a process in which they are taught the necessary skills for the perspective job. Organise activities aimed at introducing the work and systems or improving the performance of individuals and groups in organisational settings.