instructions of aerodrome operations
The labels, signs and instructions for the supervision of airport operations.
Airport operations officers perform supervisory and administrative work monitoring operational activities on an assigned shift at a large airport. They ensure the safe take-off and landing of aircrafts
Competences and skills
63 ESCO relationsEssential knowledge 4 competences
Occupation specific
1 competenceSector-specific
3 competencesairport environmental regulations
The official regulations for environmental standards in airports as dictated by national codes for planning airport facilities and related developments. These include regulatory aspects which govern noise and environmental aspects, sustainability measures, and impacts in relation to land use, emissions, and wildlife hazard mitigation.
green
airport planning
The principles and procedures that govern the development of airports in order to meet the demand for aviation services and comply with the applicable regulations.
dangers of marshalling activity
The dangers and difficulties that accompany marshalling activity, including noise, dust, ingestions or vehicle collisions.
Cross-sector
0 competencesNo competences in this bucket.
Essential skills and competences 32 competences
Occupation specific
8 competencesconduct safe aircraft marshalling
Conduct safe marshalling of aircraft, adhere to apron markings and ensure accurate completion of associated paperwork or database entries.
implement airside vehicle control provisions
Implement the provisions of the handbook for the movement of vehicles and persons airside.
inspect airfield facilities
Direct and participate in the inspection of airfield facilities, including grounds, runways, fencing, taxiways, aircraft aprons, gate assignments, and service roadways, to assure safety, security, and efficiency of operations and expeditious flow of aircraft in compliance with Federal Aviation Administration (FAA) and European Aviation Safety Agency (EASA) regulations.
inspect airside area facilities
Ensure that serviceability inspections are carried to effective standards and with appropriate regularity; conduct inspections and compose reports.
maintain aerodrome equipment
Maintain aerodrome equipment serviceability by performing continuous checks.
manage aircraft parking areas
Manage aircraft parking areas. Typically an airport has four different areas of aircraft parking: international aviation, domestic aviation, general aviation, and helicopters.
manage obstacle control
Handle applications for temporary structures that are likely to last less than three months.
manage removal of disabled aircraft
Manage, control, and coordinate operations for the safe removal of disabled aircraft. Cooperate with safety investigation team, and with airline/aircraft operator.
Sector-specific
14 competencesaddress potential aerodrome hazards
Address potential aerodrome hazards such as foreign objects, debris, and wildlife interference.
apply airport standards and regulations
Know and apply the accepted standards and regulations for European airports. Apply knowledge to enforce airport rules, regulations, and the Airport Safety Plan.
comply with specifications of aerodrome manual
Follow standards and specific prescriptions from the aerodrome manual, which contains characteristics, policies and procedures for the safe operation of the airport.
comply with wildlife hazard management programmes
Ensure that animal hazard management programs are carried out appropriately. Consider the impact of wildlife on the performance of transport or industrial operations.
conduct airport security screening
Monitor passenger flow through the screening checkpoint and facilitate the orderly and efficient processing of passengers; inspect luggage and cargo following screening procedures.
ensure adherence to aerodrome procedures
Ensure that aerodrome procedures are conducted in accordance with all requirements.
implement airport emergency plans
Design and execute the plan to ensure full implementation of emergency procedures during any crisis or disaster situations. During development of the plan, envision the way crew members should work together during preventative, and actual emergency situations. Manage communications in the airport, prepare evacuation procedures and routes, and restrict access to zones during simulations or real emergency situations.
implement airside safety procedures
Apply a series of airfield safety rules and procedures to ensure a safe working environment for airport crew.
implement improvements in airport operations
Carry out improvement procedures in airport operations based on an understanding of the needs of an airport. Plan and develop improvement procedures using adequate resources.
investigate aircraft accidents
Thoroughly investigate aircraft accidents, collisions, crashes or other aviation incidents.
manage car park operations
Monitor car park activities and parked vehicles.
prepare notices to airmen for pilots
Prepare and file regular NOTAM briefings in the information system used by pilots; calculate the best possible way to use the available airspace; provide information on the potential hazards that may accompany air shows, VIP-flights, or parachute jumps.
provide assistance to airport users
Support and assist various types of airport customers.
supervise security at manned access gates
Ensure that surveillance operations undertaken at manned access gates are carried out as effectively as possible.
Cross-sector
10 competencesanticipate installation maintenance
Prepare resources and activities to execute installation maintenance, according to budget needs.
communicate verbal instructions
Communicate transparent instructions. Ensure that messages are understood and followed correctly.
create solutions to problems
Solve problems which arise in planning, prioritising, organising, directing/facilitating action and evaluating performance. Use systematic processes of collecting, analysing, and synthesising information to evaluate current practice and generate new understandings about practice.
execute working instructions
Understand, interpret and properly apply work instructions regarding different tasks in the workplace.
identify airport safety hazards
Spot threats related to security at the airport and apply procedures to counteract them in a quick, safe, and efficient way.
manage staff
Manage employees and subordinates, working in a team or individually, to maximise their performance and contribution. Schedule their work and activities, give instructions, motivate and direct the workers to meet the company objectives. Monitor and measure how an employee undertakes their responsibilities and how well these activities are executed. Identify areas for improvement and make suggestions to achieve this. Lead a group of people to help them achieve goals and maintain an effective working relationship among staff.
monitor aviation meteorology
Monitor and interpret the information provided by weather stations to anticipate conditions that may affect airports and flights.
operate radio equipment
Set up and operate radio devices and accessories, such as broadcast consoles, amplifiers, and microphones. Understand the basics of radio operator language and, when necessary, provide instruction in handling radio equipment correctly.
digital
perform risk analysis
Identify and assess factors that may jeopardise the success of a project or threaten the organisation's functioning. Implement procedures to avoid or minimise their impact.
use different communication channels
Make use of various types of communication channels such as verbal, handwritten, digital and telephonic communication with the purpose of constructing and sharing ideas or information.
Optional knowledge 3 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
2 competencesair traffic control operations
The procedures for organising air traffic, preventing collisions and ensuring smooth operations during flights, and the tasks performed by air traffic controllers, including Interaction and effective communication between aircraft and air traffic controllers.
airport operating environment
Thoroughly understand the airport operating environment, the operational characteristics, services, activities, and procedures of a general aviation airport service area, as well as of those of the suppliers, partners, and other airport agencies.
Cross-sector
1 competenceleasing process
The leasing process, including any requirements, tenants, and legal conditions.
Optional skills and competences 24 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
10 competencesadopt a relaxed posture
Adapt a posture that is relaxed and inviting to make the audience watch and listen to you attentively.
ensure public safety and security
Implement the relevant procedures, strategies and use the proper equipment to promote local or national security activities for the protection of data, people, institutions, and property.
follow ethical code of conduct in transport services
Carry out transport services according to accepted principles of right and wrong. This includes principles of fairness, transparency, and impartiality.
implement sales strategies
Carry out the plan to gain competitive advantage on the market by positioning the company's brand or product and by targeting the right audience to sell this brand or product to.
maintain inventory of airport operations
Keep an up-to-date inventory of all aspects of airport operations.
negotiate sales contracts
Come to an agreement between commercial partners with a focus on terms and conditions, specifications, delivery time, price etc.
prepare airport annual budget
Prepare annual airport budget, taking into account factors such as fuel supplies, facilities maintenance, and communications.
supervise maintenance activities in airports
Supervise airport staff during operational and maintenance activities such as aeroplane refuelling, flight communications, runway maintenance, etc.
tolerate stress
Maintain a temperate mental state and effective performance under pressure or adverse circumstances.
work in an aviation team
Work confidently in a group in general aviation services, in which each individual operates in their own area of responsibility to reach a common goal, such as a good customer interaction, air safety, and aircraft maintenance.
Cross-sector
14 competencesaddress problems critically
Identify the strengths and weaknesses of various abstract, rational concepts, such as issues, opinions, and approaches related to a specific problematic situation in order to formulate solutions and alternative methods of tackling the situation.
apply business acumen
Take appropriate actions in a business environment in order to maximise possible outcome from each situation.
apply strategic thinking
Apply generation and effective application of business insights and possible opportunities, in order to achieve competitive business advantage on a long-term basis.
comply with legal regulations
Ensure you are properly informed of the legal regulations that govern a specific activity and adhere to its rules, policies and laws.
ensure client orientation
Take actions which support business activities by considering client needs and satisfaction. This involves understanding what customers want, providing advices, selling products and services or processing complaints, while adopting a positive attitude.
have computer literacy
Utilise computers, IT equipment and modern day technology in an efficient way.
digital
have spatial awareness
Be aware of your position and the space around you. Understand the relationship of objects around you when there is a change of position.
implement marketing strategies
Implement strategies which aim to promote a specific product or service, using the developed marketing strategies.
implement strategic management
Implement a strategy for the development and transformation of the company. Strategic management involves the formulation and implementation of the major objectives and initiatives of a company by senior management on behalf of the owners, based on consideration of available resources and an assessment of the internal and external environments in which the organisation operates.
listen actively
Give attention to what other people say, patiently understand points being made, asking questions as appropriate, and not interrupting at inappropriate times; able to listen carefully the needs of customers, clients, passengers, service users or others, and provide solutions accordingly.
mark differences in colours
Identify differences between colours, such as shades of colour.
plan event marketing for promotional campaigns
Design and direct event marketing for promotional campaigns. This involves face-to-face contact between companies and customers at a wide range of events, which engages them in a participatory position and provides them with information about a specific product or service.
show diplomacy
Deal with people in a sensitive and tactful way.
write work-related reports
Compose work-related reports that support effective relationship management and a high standard of documentation and record keeping. Write and present results and conclusions in a clear and intelligible way so they are comprehensible to a non-expert audience.