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ESCO occupation

sporting and outdoor accessories shop manager

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Sporting and outdoor accessories shop managers assume responsibility for the activities and staff in specialised shops. They manage employees, monitor the sales of the store, manage budgets and order supplies when a product is out of supply and perform administrative duties if required.

1420.4.39 ISCO 1420 ESCO source
Competences
39
Groups
4
Essential
28
Optional
11

Competences and skills

39 ESCO relations
Essential knowledge 5 competences

Occupation specific

0 competences

No competences in this bucket.

Sector-specific

4 competences
features of sporting equipment

Types of sporting, fitness and recreational equipment and sporting supplies and their characteristics.

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market trends in sporting equipment

Latest trends and developments on the sports equipment market.

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outdoor activities

Sportive activities performed outdoors, often in nature, such as hiking, climbing, skiing, snowboarding, canoeing, rafting, and rope course climbing.

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sales activities

The supply of goods, sale of goods and the related financial aspects. The supply of goods entails the selection of goods, import and transfer. The financial aspect includes the processing of purchasing and sales invoices, payments etc. The sale of goods implies the proper presentation and positioning of the goods in the shop in terms of acessibility, promotion, light exposure.

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Cross-sector

1 competence
employment law

The law which mediates the relationship between employees and employers. It concerns employees' rights at work which are binding by the work contract.

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Essential skills and competences 23 competences

Occupation specific

0 competences

No competences in this bucket.

Sector-specific

10 competences
ensure compliance with purchasing and contracting regulations

Implement and monitor company activities in compliance with legal contracting and purchasing legislations.

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ensure correct goods labelling

Ensure that goods are labeled with all necessary labeling information (e.g. legal, technological, hazardous and others) regarding the product. Ensure that labels respects the legal requirements and adhere to regulations.

green
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liaise with suppliers of sporting equipment

Establish relationships with suppliers of recreational products and sporting equipment.

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maintain relationship with customers

Build a lasting and meaningful relationship with customers in order to ensure satisfaction and fidelity by providing accurate and friendly advice and support, by delivering quality products and services and by supplying after-sales information and service.

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maintain relationship with suppliers

Build a lasting and meaningful relationship with suppliers and service providers in order to establish a positive, profitable and enduring collaboration, co-operation and contract negotiation.

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negotiate sales contracts

Come to an agreement between commercial partners with a focus on terms and conditions, specifications, delivery time, price etc.

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oversee promotional sales prices

Ensure that sale prices and promotions are passed through the register as they should.

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set sales goals

Set sales goals and objectives to be reached by a sales team within a period of time such as the target amount of sales made and new customers found.

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set up pricing strategies

Apply methods used for setting product value taking into consideration market conditions, competitor actions, input costs, and others.

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supervise merchandise displays

Work closely together with visual display staff to decide how items should be displayed, in order to maximise customer interest and product sales.

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Cross-sector

13 competences
apply health and safety standards

Adhere to standards of hygiene and safety established by respective authorities.

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ensure client orientation

Take actions which support business activities by considering client needs and satisfaction. This involves understanding what customers want, providing advices, selling products and services or processing complaints, while adopting a positive attitude.

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manage budgets

Plan, monitor, report on the budget and prepare set production budgets.

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manage staff

Manage employees and subordinates, working in a team or individually, to maximise their performance and contribution. Schedule their work and activities, give instructions, motivate and direct the workers to meet the company objectives. Monitor and measure how an employee undertakes their responsibilities and how well these activities are executed. Identify areas for improvement and make suggestions to achieve this. Lead a group of people to help them achieve goals and maintain an effective working relationship among staff.

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manage theft prevention

Apply theft and robbery prevention; monitor security surveillance equipment; enforce security procedures if needed.

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maximise sales revenues

Increase possible sales volumes and avoid losses through cross-selling, upselling or promotion of additional services.

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measure customer feedback

Evaluate customer's comments in order to find out whether customers feel satisfied or dissatisfied with the product or service.

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monitor customer service

Ensure all employees are providing excellent customer service in accordance to company policy.

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negotiate buying conditions

Negotiate terms such as price, quantity, quality, and delivery terms with vendors and suppliers in order to ensure the most beneficial buying conditions.

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obtain relevant licenses

Comply with specific legal regulations, e.g. install the necessary systems and provide the necessary documentation, in order to obtain the relevant license.

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order supplies

Command products from relevant suppliers to get convenient and profitable products to purchase.

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perform procurement processes

Undertake ordering of services, equipment, goods or ingredients, compare costs and check the quality to ensure optimal payoff for the organisation.

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recruit employees

Hire new employees by scoping the job role, advertising, performing interviews and selecting staff in line with company policy and legislation.

Scope note
It may include recruiting volunteers.
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Optional knowledge 6 competences

Occupation specific

0 competences

No competences in this bucket.

Sector-specific

5 competences
belay techniques

Various methods for safely fastening yourself during (rock) climbing activities using equipment such as carabiners, quickdraws, and harnesses.

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camping gear

The different equipment used for outdoor camping, such as tents, sleeping bags and outside cooking equipment.

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clothing and footwear products

The offered clothing and footwear products, their functionalities, properties and legal and regulatory requirements.

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clothing industry

Major suppliers, brands and products involved in the clothing industry.

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skateboard

Rules and techniques of skateboarding such as aerial acrobatics, vertical skating, or street style feature tricks.

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Cross-sector

1 competence
protection from natural elements

Forces of nature, such as weather patterns and seasonal conditions, their characteristics and any means of protection against them.

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Optional skills and competences 5 competences

Occupation specific

0 competences

No competences in this bucket.

Sector-specific

1 competence
follow trends in sporting equipment

Follow material developments and trends within a specific sport. Keep up-to-date about athletes, gear and equipment manufacturers.

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Cross-sector

4 competences
adhere to organisational guidelines

Adhere to organisational or department specific standards and guidelines. Understand the motives of the organisation and the common agreements and act accordingly.

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sell products

Encourage sales by identifying the customer’s buying needs and by promoting benefits and features of the organisation’s products. Respond to and resolve customer objections and agree to mutually beneficial terms and conditions.

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study sales levels of products

Collect and analyse sales levels of products and services in order to use this information for determining the quantities to be produced in the following batches, customer feedback, price trends, and the efficiency of sales methods.

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use different communication channels

Make use of various types of communication channels such as verbal, handwritten, digital and telephonic communication with the purpose of constructing and sharing ideas or information.

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