human resource management
The function in an organisation concerned with the recruitment of employees and the optimisation of employee performance.
Equality and inclusion managers develop policies to improve affirmative action, diversity and equality matters. They inform staff in corporations on the importance of the policies, and implementation and advise senior staff on corporate climate. They also perform guidance and support duties for employees.
Competences and skills
56 ESCO relationsEssential competences 1 competence
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
0 competencesNo competences in this bucket.
Cross-sector
0 competencesNo competences in this bucket.
Essential knowledge 4 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
0 competencesNo competences in this bucket.
Cross-sector
4 competenceshuman resources department processes
The different processes, duties, jargon, role in an organisation, and other specificities of the human resources department within an organisation such as recruitment, pension systems, and personnel development programs.
labour legislation
Legislation, on a national or international level, that governs labour conditions in various fields between labour parties such as the government, employees, employers, and trade unions.
personnel management
The methodologies and procedures involved in the hiring and development of employees in order to ensure value for the organisation, as well as personnel needs, benefits, conflict resolution and ensuring a positive corporate climate.
Essential skills and competences 30 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
7 competencesdevelop employee retention programs
Plan, develop, and implement programs aimed at keeping the satisfaction of the employees in the best levels. Consequently, assuring the loyalty of employees.
develop training programmes
Design programmes where employees or future employees are taught the necessary skills for the job or to improve and expand skills for new activities or tasks. Select or design activities aimed at introducing the work and systems or improving the performance of individuals and groups in organisational settings.
monitor organisation climate
Monitor the work environment and the behaviour of employees in an organisation to assess how the organisation culture is perceived by the employees and identify the factors which influence behaviour and which may facilitate a positive work environment.
negotiate employment agreements
Find agreements between employers and potential employees on salary, working conditions and non-statutory benefits.
negotiate with employment agencies
Establish arrangements with employment agencies to organise recruiting activities. Maintain communication with these agencies in order to ensure efficient and productive recruitment with high potential candidates as an outcome.
promote gender equality in business contexts
Raise awareness and campaign for the equalisation between the sexes by the assessment of their participation in the position and the activities carried out by companies and businesses at large.
set inclusion policies
Develop and implement plans which aim to create an environment in an organisation which is positive and inclusive of minorities, such as ethnicities, gender identities, and religious minorities.
Cross-sector
23 competencesadvise on conflict management
Advise private or public organisations on monitoring possible conflict risk and development, and on conflict resolution methods specific to the identified conflicts.
advise on organisational culture
Advise organisations on their internal culture and work environment as experienced by employees, and the factors which may influence the behaviour of employees.
apply company policies
Apply the principles and rules that govern the activities and processes of an organisation.
apply strategic thinking
Apply generation and effective application of business insights and possible opportunities, in order to achieve competitive business advantage on a long-term basis.
build trust
Express intentions and behaviour in a coherent and transparent manner, inviting reciprocity and establishing the grounds for a trusting and reliable connection between people and teams.
comply with legal regulations
Ensure you are properly informed of the legal regulations that govern a specific activity and adhere to its rules, policies and laws.
coordinate operational activities
Synchronise activities and responsibilities of the operational staff to ensure that the resources of an organisation are used most efficiently in pursuit of the specified objectives.
develop professional network
Reach out to and meet up with people in a professional context. Find common ground and use your contacts for mutual benefit. Keep track of the people in your personal professional network and stay up to date on their activities.
- Scope note
- This includes the development of social relationships with patients and customers.
ensure gender equality in the workplace
Deliver a fair and transparent strategy focussed on maintaining equality with regard to matters of promotion, pay, training opportunities, flexible working and family support. Adopt gender equality objectives and monitor and evaluate the implementation of gender equality practices in the workplace.
evaluate training
Assess the realisation of the training's learning outcomes and goals, the quality of teaching, and give transparent feedback to the trainers and trainees.
gather feedback from employees
Communicate in an open and positive manner in order to assess levels of satisfaction with employees, their outlook on the work environment, and in order to identify problems and devise solutions.
identify necessary human resources
Determine the number of employees needed for the realisation of a project and their allocation in the creation, production, communication or administration team.
identify with the company's goals
Act for the benefit of the company and for the achievement of its targets.
implement strategic planning
Take action on the goals and procedures defined at a strategic level in order to mobilise resources and pursue the established strategies.
liaise with managers
Liaise with managers of other departments ensuring effective service and communication, i.e. sales, planning, purchasing, trading, distribution and technical.
manage budgets
Plan, monitor, report on the budget and prepare set production budgets.
manage payroll
Manage and be responsible for employees receiving their wages, review salaries and benefit plans and advise management on payroll and other employment conditions.
organise staff assessment
Organising the overall assessment process of the staff.
plan medium to long term objectives
Schedule long term objectives and immediate to short term objectives through effective medium-term planning and reconciliation processes.
promote inclusion
Promote and respect diversity, and advocate for equal treatment of genders, ethnicities and minority groups in organisations in order to prevent discrimination and ensure inclusion and a positive environment.
respond to enquiries
Respond to enquiries and requests for information from other organisations and members of the public.
support employability of people with disabilities
Ensure employment opportunities for people with disabilities by making appropriate adjustments to accommodate within reason in line with national legislation and policies on accessibility. Ensure their full integration into the work environment by promoting a culture of acceptance within the organisation and fighting potential stereotypes and prejudices.
track key performance indicators
Identify the quantifiable measures that a company or industry uses to gauge or compare performance in terms of meeting their operational and strategic goals, using preset performance indicators.
Optional knowledge 4 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
0 competencesNo competences in this bucket.
Cross-sector
4 competencesaudit techniques
The techniques and methods that support a systematic and independent examination of data, policies, operations and performances using computer-assisted audit tools and techniques (CAATs) such as spreadsheets, databases, statistical analysis and business intelligence software.
digital
corporate law
The legal rules that govern how corporate stakeholders (such as shareholders, employees, directors, consumers, etc) interact with one another, and the responsibilities corporations have to their stakeholders.
employment law
The law which mediates the relationship between employees and employers. It concerns employees' rights at work which are binding by the work contract.
government policy implementation
The procedures related to the application of government policies at all levels of public administration.
Optional skills and competences 17 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
1 competenceidentify policy breach
Identify instances of non-compliance to set plans and policies in an organisation, and take the appropriate course of action by issuing penalties and outlining the changes which need to be made.
Cross-sector
16 competencesadvise on government policy compliance
Advise organisations on how they may improve their compliance to the applicable government policies they are required to adhere to, and the necessary steps which need to be taken in order to ensure complete compliance.
advise on risk management
Provide advice on risk management policies and prevention strategies and their implementation, being aware of different kinds of risks to a specific organisation.
apply conflict management
Take ownership of the handling of all complaints and disputes showing empathy and understanding to achieve resolution. Be fully aware of all Social Responsibility protocols and procedures, and be able to deal with a problematic gambling situation in a professional manner with maturity and empathy.
apply systemic design thinking
Apply the process of combining systems thinking methodologies with human-centred design in order to solve complex societal challenges in an innovative and sustainable way. This is most often applied in social innovation practices that focus less on designing stand-alone products and services to designing complex service systems, organizations or policies that bring value to the society as a whole.
conduct workplace audits
Conduct work site audits and inspections in order to ensure compliance with rules and regulations.
coordinate educational programmes
Plan and coordinate educational and public outreach programs such as workshops, tours, lectures and classes.
ensure information transparency
Ensure that required or requested information is provided clearly and completely, in a manner which does not explicitly withhold information, to the public or requesting parties.
manage government policy implementation
Manage the operations of the implementation of new government policies or changes in existing policies on a national or regional level as well as the staff involved in the implementation procedure..
monitor company policy
Monitor the company's policy and propose improvements to the company.
present reports
Display results, statistics and conclusions to an audience in a transparent and straightforward way.
protect employee rights
Assess and handle situations in which the rights set by legislation and corporate policy for employees may be breached and take the appropriate actions in order to protect the employees.
protect personal data and privacy
Protect personal data and privacy in digital environments. Understand how to use and share personally identifiable information while being able to protect oneself and others from damages. Understand that digital services use a “Privacy policy” to inform how personal data is used.
digCompdigital
provide advice on breaches of regulation
Advise on preventive and corrective actions; correct any breaches of or non-compliance with legal regulations.
recruit employees
Hire new employees by scoping the job role, advertising, performing interviews and selecting staff in line with company policy and legislation.
- Scope note
- It may include recruiting volunteers.
set organisational policies
Participate in setting organisational policies that cover issues such as participant eligibility, program requirements, and program benefits for the service users.
write inspection reports
Write the results and conclusions of the inspection in a clear and intelligible way. Log the inspection's processes such as contact, outcome, and steps taken.