consultation methods
Techniques used to facilitate clear and open communication and the provision of advice between individuals, communities or the government, such as discussion groups or one-on-one interviews.
Intercultural communication consultants specialise in social interaction between parties of different cultures, advise organisations on international interactions in order to optimise their performance, and facilitiate cooperation and positive interaction with organisations and individuals from other cultures.
Competences and skills
38 ESCO relationsEssential knowledge 2 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
1 competenceCross-sector
1 competencebusiness processes
Processes which an organisation applies to improve efficiency, set new objectives and reach goals in a profitable and timely manner.
Essential skills and competences 12 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
2 competencesimplement operational business plans
Implement the strategic business and operational plan for an organisation by engaging and delegating to others, monitoring progress and making adjustments along the way. Evaluate the extent to which strategic objectives have been achieved, learn lessons, celebrate success and recognise people’s contributions.
monitor sociological trends
Identify and investigate sociological trends and movements in society.
Cross-sector
10 competencesadvise on public relations
Advise business or public organisations on public relations management and strategies in order to ensure efficient communication with target audiences, and proper conveying of information.
analyse business processes
Study the contribution of the work processes to the business goals and monitor their efficiency and productivity.
apply knowledge of human behaviour
Practice principles related to group behaviour, trends in society, and influence of societal dynamics.
implement strategic planning
Take action on the goals and procedures defined at a strategic level in order to mobilise resources and pursue the established strategies.
listen actively
Give attention to what other people say, patiently understand points being made, asking questions as appropriate, and not interrupting at inappropriate times; able to listen carefully the needs of customers, clients, passengers, service users or others, and provide solutions accordingly.
maintain internal communication systems
Maintain an effective internal communication system among employees and department managers.
show intercultural awareness
Show sensibility towards cultural differences by taking actions which facilitate positive interaction between international organisations, between groups or individuals of different cultures, and to promote integration in a community.
study cultures
Study and internalise a culture that is not your own to truly understand its traditions, rules, and workings.
use communication techniques
Apply techniques of communication which allow interlocutors to better understand each other and communicate accurately in the transmission of messages.
use consulting techniques
Advise clients in different personal or professional matters.
Optional knowledge 7 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
2 competencesanthropology
The study of development and behaviour of human beings.
project management
The discipline of project management, the activities which comprise this area and the variables implied in it, such as time, resources, requirements, deadlines, and responding to unexpected events.
Cross-sector
5 competencesbrand marketing techniques
The methods and systems used in researching and establishing a brand identity for marketing purposes.
foreign languages for international careers
Languages of the countries in which a potential target labour market would exist to facilitate your career.
psychology
The human behaviour and performance with individual differences in ability, personality, interests, learning, and motivation.
sociology
The group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
training subject expertise
The topic, content and methods of the training, acquired by doing research and following training courses.
Optional skills and competences 17 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
3 competencesconduct educational activities
Plan, perform and supervise educational activities for a variety of audiences, such as for school children, university students, specialist groups, or members of the public.
develop artistic educational activities
Develop speeches, activities and workshops in order to foster access and comprehension to the artistic creation processes. It can address a particular cultural and artistic event such as a show or an exhibition, or it can be related to a specific discipline (theatre, dance, drawing, music, photography etc.). Liaise with storytelles, craftspeople and artists.
develop scientific theories
Formulate scientific theories based on empirical observations, gathered data and theories of other scientists.
Cross-sector
14 competencesanalyse external factors of companies
Perform research and analysis of the external factor pertaining to companies such as consumers, position in the market, competitors, and political situation.
analyse internal factors of companies
Research and understand various internal factors that influence the operation of companies such as its culture, strategic foundation, products, prices, and available resources.
communicate by telephone
Liaise via telephone by making and answering calls in a timely, professional and polite manner.
conduct research interview
Use professional researching and interviewing methods and techniques to gather relevant data, facts or information, to gain new insights and to fully comprehend the message of the interviewee.
cooperate with education professionals
Communicate with teachers or other professionals working in education in order to identify needs and areas of improvement in education systems, and to establish a collaborative relationship.
develop communications strategies
Manage or contribute to the conception and implementation of an organisation's internal and external communications plans and presentation, including its online presence.
develop cultural activities
Develop activities adapted to the outreach and/or audience. Take into account difficulties and needs observed and identified from the perspective of enhancing curiosity and general capability to access to art and culture.
identify with the company's goals
Act for the benefit of the company and for the achievement of its targets.
monitor company policy
Monitor the company's policy and propose improvements to the company.
show diplomacy
Deal with people in a sensitive and tactful way.
speak different languages
Master foreign languages to be able to communicate in one or more foreign languages.
research
teach intercultural communication methods
Advise individuals or businesses on their intercultural communication. Explain methods and ways to facilitate communication between people of other cultures.
write research proposals
Synthetise and write proposals aiming to solve research problems. Draft the proposal baseline and objectives, the estimated budget, risks and impact. Document the advances and new developments on the relevant subject and field of study.
write scientific publications
Present the hypothesis, findings, and conclusions of your scientific research in your field of expertise in a professional publication.
research