customer service
Processes and principles related to the customer, client, service user and to personal services; these may include procedures to evaluate customer's or service user's satisfaction.
Hairdressing vocational teachers instruct students in their specialised field of study, hairdressing, which is predominantly practical in nature. They provide theoretical instruction in service of the practical skills and techniques the students must subsequently master. Hairdressing vocational teachers monitor the students' progress, assist individually when necessary, and evaluate their knowledge and performance on the subject of hairdressing through assignments, tests and examinations.
Competences and skills
44 ESCO relationsEssential knowledge 7 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
2 competenceshair
Human hair, its composition and interaction with various chemicals, environment factors and health issues.
Cross-sector
5 competencesassessment processes
Various evaluation techniques, theories, and tools applicable in the assessment of students, participants in a programme, and employees. Different assessment strategies such as initial, formative, summative and self- assessment are used for varying purposes.
curriculum objectives
The goals identified in curricula and defined learning outcomes.
hairdressing
The processes of washing, cutting, curling, and arranging hair.
learning difficulties
The learning disorders some students face in an academic context, especially Specific Learning Difficulties such as dyslexia, dyscalculia, and concentration deficit disorders.
teamwork principles
The cooperation between people characterised by a unified commitment to achieving a given goal, participating equally, maintaining open communication, facilitating effective usage of ideas etc.
Essential skills and competences 19 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
4 competencesassign homework
Provide additional exercises and assignments that the students will prepare at home, explain them in a clear way, and determine the deadline and evaluation method.
facilitate teamwork between students
Encourage students to cooperate with others in their learning by working in teams, for example through group activities.
teach customer service techniques
Teach techniques designed to maintain customer service standards at a satisfactory level.
work in vocational school
Work in a vocational school that instructs students in practical courses.
Cross-sector
15 competencesadapt teaching to student's capabilities
Identify the learning struggles and successes of students. Select teaching and learning strategies that support students’ individual learning needs and goals.
adapt training to labour market
Identify developments in the labour market and recognise their relevance to the training of students.
apply intercultural teaching strategies
Ensure that the content, methods, materials and the general learning experience is inclusive for all students and takes into account the expectations and experiences of learners from diverse cultural backgrounds. Explore individual and social stereotypes and develop cross-cultural teaching strategies.
apply teaching strategies
Employ various approaches, learning styles, and channels to instruct students, such as communicating content in terms they can understand, organising talking points for clarity, and repeating arguments when necessary. Use a wide range of teaching devices and methodologies appropriate to the class content, the learners' level, goals, and priorities.
- Scope note
- This includes the use of teaching devices such as diagrams and other visual aids.
assess students
Evaluate the students' (academic) progress, achievements, course knowledge and skills through assignments, tests, and examinations. Diagnose their needs and track their progress, strengths, and weaknesses. Formulate a summative statement of the goals the student achieved.
- Scope note
- The skill applies to all educational levels such as primary, secondary, post-secondary and tertiary education.
assist students in their learning
Support and coach students in their work, give learners practical support and encouragement.
assist students with equipment
Provide assistance to students when working with (technical) equipment used in practice-based lessons and solve operational problems when necessary.
develop course outline
Research and establish an outline of the course to be taught and calculate a time frame for the instructional plan in accordance with school regulations and curriculum objectives.
give constructive feedback
Provide founded feedback through both criticism and praise in a respectful, clear, and consistent manner. Highlight achievements as well as mistakes and set up methods of formative assessment to evaluate work.
guarantee students' safety
Ensure all students falling under an instructor or other person’s supervision are safe and accounted for. Follow safety precautions in the learning situation.
maintain students' discipline
Make sure students follow the rules and code of behaviour established in the school and take the appropriate measures in case of violation or misbehaviour.
manage student relationships
Manage the relations between students and between student and teacher. Act as a just authority and create an environment of trust and stability.
monitor developments in field of expertise
Keep up with new research, regulations, and other significant changes, labour market related or otherwise, occurring within the field of specialisation.
perform classroom management
Maintain discipline and engage students during instruction.
prepare lesson content
Prepare content to be taught in class in accordance with curriculum objectives by drafting exercises, researching up-to-date examples etc.
Optional knowledge 7 competences
Occupation specific
1 competencehair cutting techniques
Various techniques that can be used in the process of cutting a person's hair, such as layering, slicing, and face framing.
Sector-specific
1 competencecosmetics
The various types of substances used to enhance the appearance of the human body.
Cross-sector
5 competencesbarbering techniques
The various techniques used for cutting and grooming male hairstyles and beards, such as shaping, graduating, and blending.
disability types
The nature and types of disabilities affecting the human beings such as physical, cognitive, mental, sensory, emotional or developmental and the specific needs and access requirements of disabled people.
hair colouring
The theory and practice of colouring a hairstyle and various process steps and types such as bleaching, highlights, and balayage.
hair products
The qualities and applications of various styling products used on different types of hair, such as curling creams, hairspray, shampoos, and conditioners.
salon management
The managing aspects of running a cosmetology-related business, such as leadership, organisation, and communication.
Optional skills and competences 11 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
6 competencescreate wigs
Design and maintain wigs and hairpieces.
decide on wig making process
Decide on what materials and techniques to use for performance wigs, and document the decision.
dye wigs
Apply dyes to wigs to obtain the desired colour.
maintain wigs
Organise, maintain and repair wigs and hairpieces. Use special shampoos, conditioners and combs. Store wigs in a safe environment.
manage resources for educational purposes
Identify the necessary resources needed for learning purposes, such as materials in class or arranged transportation for a field trip. Apply for the corresponding budget and follow up on the orders.
work safely with chemicals
Take the necessary precautions for storing, using and disposing chemical products.
Cross-sector
5 competencesdesign hair style
Design the styles of hair based on the preference of the customer or on the creative vision of the director.
dye hair
Dye hair using a special solution to change its colour.
provide lesson materials
Ensure that the necessary materials for teaching a class, such as visual aids, are prepared, up-to-date, and present in the instruction space.
style hair
Style a person's hair using the appropriate techniques and products.
work with virtual learning environments
Incorporate the use of online learning environments and platforms into the process of instruction.
digital