fire safety regulations
The legal rules to be applied for fire safety and fire prevention in a facility.
Crowd controllers keep constant watch of the crowd during a specific event such as public speeches, sporting events or concerts, in order to prevent and react quickly to incidents. They control the entry to the venue, monitor the behaviour of the crowd, handle aggressive behaviour and conduct emergency evacuations.
Competences and skills
44 ESCO relationsEssential knowledge 3 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
0 competencesNo competences in this bucket.
Cross-sector
3 competencessecurity threats
Types of cyber or physical security threats to public and private security such as unauthorised entry, aggressive behaviour, molestation, robbery, theft, hacking, malware, phishing, identity theft, assault, kidnapping, murder and public demonstration.
surveillance methods
Surveillance methods used in the gathering of information and intelligence for investigation purposes.
Essential skills and competences 16 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
1 competenceensure public safety and security
Implement the relevant procedures, strategies and use the proper equipment to promote local or national security activities for the protection of data, people, institutions, and property.
Cross-sector
15 competencescomply with the principles of self-defence
Observe the principles according to which a person should only use so much force as is required to repel an attack. The use of deadly force is limited to situations where attackers are using deadly force themselves.
control crowd
Control a crowd or riot, ensuring people do not cross to areas they are not allowed to access, monitoring the crowd's behaviour and responding to suspicious and violent behaviour.
deal with aggressive behaviour
Respond promptly to adverse behaviour in a professional manner by taking appropriate and legal action to prevent further aggressiveness, such as verbal warning, lawful removal from the premises or apprehension of the person involved. Report details of adverse behaviour in line with the organisation’s procedures.
ensure health and safety of visitors
Take the necessary precautions to ensure the physical safety of an audience or people visiting an activity. Prepare actions in case of emergency. Administer first aid and direct emergency evacuations.
- Scope note
- Audience and visitors are passive, for active participants and clients see participants safety.
identify security threats
Identify security threats during investigations, inspections, or patrols, and perform the necessary actions to minimise or neutralise the threat.
identify terrorism threats
Identify the possibility of terrorism activities posing threats and danger in a specific area by monitoring activities of potentially dangerous groups of people, assessing risks in different areas, and gathering intelligence.
liaise with security authorities
Respond quickly to security incidents and violations by calling the police and keep in touch with other relevant parties involved in the potential prosecution of the offender.
manage emergency evacuation plans
Monitor quick and safe emergency evacuation plans.
manage theft prevention
Apply theft and robbery prevention; monitor security surveillance equipment; enforce security procedures if needed.
monitor guest access
Oversee guests access, ensuring that guest needs are addressed and security is maintained at all times.
patrol areas
Patrol a designated area, watch out for and respond to suspicious and dangerous situations, and communicating with emergency response organisations.
perform security checks
Monitor and check individuals' bags or personal items in order to make sure the individuals present no threats and that their behaviour is legally compliant.
practice vigilance
Practice vigilance during patrol or other surveillance activities in order to ensure safety and security, to look out for suspicious behaviour or other alarming changes in patterns or activities, and to respond quickly to these changes.
restrain individuals
Restrain, or control by force, individuals who violate regulations in terms of acceptable behaviour, who present a threat to others, and who perform acts of violence, to ensure the individual is unable to proceed in this negative behaviour and to protect others.
use communication techniques
Apply techniques of communication which allow interlocutors to better understand each other and communicate accurately in the transmission of messages.
Optional knowledge 1 competence
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
0 competencesNo competences in this bucket.
Cross-sector
1 competencecriminal law
The legal rules, constitutions and regulations applicable for the punishment of offenders.
Optional skills and competences 24 competences
Occupation specific
5 competencesensure safe spectator movement
Ensure the safe entry and exit of spectators.
handle spectator complaints
Handle spectator complaints and sort out incidents and emergencies.
inspect sport stadium
Inspect the stadium before, during and after the match.
verify visitor identification
Verify identification document and interpret the given information of a visitor in order to avoid unwanted individuals from entering the venue.
welcome spectators
Welcome, seat and inform spectators in the stadium.
Sector-specific
9 competencesassist emergency services
Assist and cooperate with the police and emergency services when needed.
check tickets at venue entry
Ensure that all guests have valid tickets for the specific venue or show and report on irregularities.
develop contingency plans for emergencies
Compose procedures outlining specific actions to be taken in the event of an emergency, taking into account all the risks and dangers that could be involved, ensuring that the plans comply with safety legislation and represent the safest course of action.
ensure escape routes
Make sure emergency exits and emergency escape routes are clear.
manage lost and found articles
Make sure that all articles or objects lost are identified and that the owners gets them back in their possession.
monitor amusement park safety
Follow up activities to ensure permanent safety and decent behaviour of park visitors; remove unruly visitors if needed.
monitor building security
Check on a regular basis that the building's doors, windows, and locks are properly and securely closed and that no hazards are likely to happen.
monitor parking areas to maintain security
Monitor the entry and exit routes within the parking areas and report on any hazards, accidents or violations.
tolerate stress
Maintain a temperate mental state and effective performance under pressure or adverse circumstances.
Cross-sector
10 competencesban cameras
Impose a prohibition on filming or making pictures.
ensure law application
Ensure the laws are followed, and where they are broken, that the correct measures are taken to ensure compliance to the law and law enforcement.
handle cash flow
Handle the movement of money into or out of a business, project, or financial product. Take bets, pay out winnings and manage the cash flow.
handle surveillance equipment
Monitor surveillance equipment to observe what people are doing in a given area and ensure their safety.
manage major incidents
Take immediate action to respond to major incidents that affect the safety and security of individuals in private or public places such as road accidents.
monitor security measures
Oversee and control the implementation of prevention, security, and surveillance measures in order to assess their effectiveness and to make adjustments in case of unsatisfactory results.
operate fire extinguishers
Understand the operation of fire extinguishing equipment and fire extinguishing techniques.
operate radio equipment
Set up and operate radio devices and accessories, such as broadcast consoles, amplifiers, and microphones. Understand the basics of radio operator language and, when necessary, provide instruction in handling radio equipment correctly.
digital
provide first aid
Administer cardiopulmonary resuscitation or first aid in order to provide help to a sick or injured person until they receive more complete medical treatment.
react calmly in stressful situations
React quickly, calmly, and safely to unexpected situations; provide a solution that solves the problem or diminishes its impact.