cloud technologies
The technologies which enable access to hardware, software, data and services through remote servers and software networks irrespective of their location and architecture.
digital
ICT network administrators maintain operation of a reliable, secure, and efficient data communications network, including LAN, WAN, intranet, and internet. They perform network address assignment, management and implementation of routing protocols such as ISIS, OSPF, BGP, routing table configurations and certain implementations of authentication. They perform maintenance and administration of servers (file servers, VPN gateways, intrusion detection systems), desktop computers, printers, routers, switches, firewalls, phones, IP communications, personal digital assistants, smartphones, software deployment, security updates and patches as well as a vast array of additional technologies inclusive of both hardware and software.
Competences and skills
98 ESCO relationsEssential knowledge 15 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
12 competencescyber attack counter-measures
Methods, technologies and techniques used to defend (detect, monitor and recover) against cyber attacks. These cyber attacks include several attack vectors such as malware, denial of service (DoS) attacks and phishing. Intrusion prevention systems (IPS), firewall, antivirus, intrusion detection systems (IDS), cybersecurity training, backup, Information Security Management System (ISM), multi-factor authentication and employ awareness, are some examples of the methods used.
digital
ICT network routing
The processes and techniques for choosing the best paths within an ICT network through which a packet can travel.
digital
ICT network security risks
The security risk factors, such as hardware and software components, devices, interfaces and policies in ICT networks, risk assessment techniques that can be applied to assess the severity and the consequences of security threats and contingency plans for each security risk factor.
digital
ICT performance analysis methods
The methods used to analyse software, ICT system and network performance which provide guidance to root causes of issues within information systems. The methods can analyse resource bottlenecks, application times, wait latencies and benchmarking results.
digital
ICT security legislation
The set of legislative rules that safeguards information technology, ICT networks and computer systems and legal consequences which result from their misuse. Regulated measures include firewalls, intrusion detection, anti-virus software and encryption.
digital
ICT system programming
The methods and tools required to develop system software, specifications of system architectures and interfacing techniques between network and system modules and components.
digital
internet governance
The principles, regulations, norms and programs that shape the evolution and use of internet, such as internet domain names management, registries and registrars, according to ICANN/IANA regulations and recommendations, IP addresses and names, name servers, DNS, TLDs and aspects of IDNs and DNSSEC.
digital
network management system tools
The software or hardware tools which enable monitoring, analysis and supervision of individual network components or network parts within a larger network system.
digital
network standards
Regulated standards that provide the technical guidelines, specifications, and requirements to ensure safe and efficient interoperability between devices, software, equipment, and organisations. Networking standards govern the software and hardware which uses them.
digital
procurement of ICT network equipment
The products available from network equipment providers and methods for selecting and procuring the equipment.
digital
solution deployment
The technologies and standards to be used during the installation, deployment and maintenance of software characteristics.
digital
Cross-sector
3 competencescomputer programming
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms (e.g. object oriented programming, functional programming) and of programming languages.
digCompdigital
digital systems
Systems to store, process and spread information in digital form. They are hardware, software and networks, as well as the ways in which these can be employed.
digital
quality assurance methodologies
Quality assurance principles, standard requirements, and the set of processes and activities used for measuring, controlling and ensuring the quality of products and processes.
Essential skills and competences 19 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
18 competencesadjust ICT system capacity
Change the scope of an ICT system by adding or reallocating additional ICT system components, such as network components, servers or storage to meet capacity or volume demands.
digital
analyse network bandwidth requirements
Study the requirements on the transmission capacity of an ICT network or other telecommunication system.
digital
apply ICT system usage policies
Follow written and ethical laws and policies regarding proper ICT system usage and administration.
digital
define firewall rules
Specify rules to govern a set of components aiming to limit access between groups of networks or a particular network and the internet.
digital
design computer network
Develop and plan ICT networks, such as wide area network and local area network, that connect computers using cable or wireless connections and allow them to exchange data and assess their capacity requirements.
digital
forecast future ICT network needs
Identify current data traffic and estimate how growth will affect the ICT network.
digital
implement a firewall
Download, install and update a network security system designed to prevent unauthorized access to a private network.
digital
implement a virtual private network
Create an encrypted connection between private networks, such as different local networks of a company, over the internet to ensure that only authorized users can access it and that the data cannot be intercepted.
digital
implement anti-virus software
Download, install and update software to prevent, detect and remove malicious software, such as computer viruses.
digital
implement ICT network diagnostic tools
Use software tools or components that monitor ICT network parameters, such as performance and throughput, provide data and statistics, diagnose errors, failures or bottlenecks and support decision making.
digital
implement ICT security policies
Implement statements, assertions or rules that specify the appropriate use and protection of the ICT assets and systems from an organisation. These ICT security policies cover topics such as data classification, password management, access control and incident response.
digital
install electronic communication equipment
Set up and deploy digital and analogue electronic communications. Understand electronic diagrams and equipment specifications.
digital
integrate system components
Select and use integration techniques and tools to plan and implement integration of hardware and software modules and components in a system.
digital
interpret technical texts
Read and understand technical texts that provide information on how to perform a task, usually explained in steps.
maintain internet protocol configuration
Apply Internet Protocol Configuration (ipconfig) to gather data on Transmission Control Protocol/Internet Protocol (TCP/IP) configuration values in order to identify devices and their IP addresses.
digital
manage email hosting service
Oversee the day-to-day running of a private email platform by maintaining and refining provided services, such as spam and virus protection, blocking advertisement, website redesigns and search engine optimisation.
digital
manage ICT virtualisation environments
Oversee tools, such as VMware, kvm, Xen, Docker, Kubernetes, and others, used to enable a virtual environments for different purposes such as hardware virtualization, desktop virtualisation, and operating system level virtualisation.
digital
perform backups
Implement backup procedures to backup data and systems to ensure permanent and reliable system operation. Execute data backups in order to secure information by copying and archiving to ensure integrity during system integration and after data loss occurrence.
digital
Cross-sector
1 competenceuse back-up and recovery tools
Use tools which allow users to copy and archive computer software, configurations and data and recover them in case of loss.
digital
Optional knowledge 49 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
48 competencesABAP
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in ABAP.
digital
AJAX
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in AJAX.
digital
Android (mobile operating systems)
The system software Android consists of features, restrictions, architectures and other characteristics of operating systems designed to run on mobile devices.
digital
Apache Tomcat
The open-source web server Apache Tomcat provides a Java web server environment which uses a built in container where HTTP requests are loaded, allowing the Java web applications to run on local and server based systems.
digital
APL
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in APL.
digital
ASP.NET
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in ASP.NET.
digital
Assembly (computer programming)
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in Assembly.
digital
BlackBerry
The system software BlackBerry consists of features, restrictions, architectures and other characteristics of operating systems designed to run on mobile devices.
digital
C#
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in C#.
digital
C++
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in C++.
digital
Cisco
The products available from the network equipment provider Cisco and methods for selecting and procuring the equipment.
digital
COBOL
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in COBOL.
digital
CoffeeScript
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in CoffeeScript.
digital
Common Lisp
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in Common Lisp.
digital
Erlang
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in Erlang.
digital
Groovy
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in Groovy.
digital
Haskell
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in Haskell.
digital
ICT system user requirements
The process intended to match user and organisation's needs with system components and services, by taking into consideration the available technologies and the techniques required to elicit and specify requirements, interrogating users to establish symptoms of problem and analysing symptoms.
digital
iOS
The system software iOS consists of features, restrictions, architectures and other characteristics of operating systems designed to run on mobile devices.
digital
Java (computer programming)
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in Java.
digital
JavaScript
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in JavaScript.
digital
Lisp
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in Lisp.
digital
MATLAB
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in MATLAB.
digital
Microsoft Visual C++
The computer program Visual C++ is a suite of software development tools for writing programs, such as compiler, debugger, code editor, code highlights, packaged in a unified user interface. It is developed by the software company Microsoft.
digital
ML (computer programming)
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in ML.
digital
mobile operating systems
The features, restrictions, architectures and other characteristics of operating systems designed to run on mobile devices, such as Android or iOS.
digital
network engineering
The subfield of computer technology that concerns the managing the connectivity of networks through data, voice, calls and wireless network services.
digital
Objective-C
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in Objective-C.
digital
OpenEdge Advanced Business Language
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in OpenEdge Advanced Business Language.
digital
operating systems
The features, restrictions, architectures and other characteristics of operating systems such Linux, Windows, MacOS, etc.
digital
organisational policies
The policies to achieve set of goals and targets regarding the development and maintenance of an organisation.
Pascal (computer programming)
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in Pascal.
digital
Perl
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in Perl.
digital
PHP
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in PHP.
digital
Prolog (computer programming)
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in Prolog.
digital
proxy servers
The proxy tools which act as an intermediary for requests from users searching for resources e.g. files and web pages from other servers such as Burp, WebScarab, Charles or Fiddler.
digital
Python (computer programming)
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in Python.
digital
R
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in R.
digital
Ruby (computer programming)
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in Ruby.
digital
SAP R3
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in SAP R3.
digital
SAS language
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in SAS language.
digital
Scala
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in Scala.
digital
Scratch (computer programming)
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in Scratch.
digital
Smalltalk (computer programming)
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in Smalltalk.
digital
Swift (computer programming)
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in Swift.
digital
TypeScript
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in TypeScript.
digital
VBScript
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in VBScript.
digital
Visual Basic
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in Visual Basic.
digital
Cross-sector
1 competencesecurity engineering
Interdisciplinary field of study that focuses on the realisation of secure systems and the technology to protect individuals or information from malice, errors, or unauthorized access. It involves defining security protection requirements, processes, and methods to ensure the resilience of systems and data.
Optional skills and competences 15 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
10 competencesacquire system component
Obtain hardware, software or network components which match other system components in order to expand it and perform necessary tasks.
digital
automate cloud tasks
Automate manual or repeatable processes to minimize management overhead. Evaluate cloud automation alternatives for network deployments and tool-based alternatives for network operations and management.
digital
execute ICT audits
Organise and execute audits in order to evaluate ICT systems, compliance of components of systems, information processing systems and information security. Identify and collect potential critical issues and recommend solutions based on required standards and solutions.
digital
implement spam protection
Install and configure software that supports email-users to filter messages that contain malware or that are unsolicited.
digital
install signal repeaters
Set up and configure devices which enhance strength of signal of a communication channel to enable proper reception and reproduction in further places.
digital
maintain ICT server
Diagnose and eliminate hardware faults via repair or replacement. Take preventive measures, review performance, update software, review accessibility.
digital
optimise choice of ICT solution
Select the appropriate solutions in the field of ICT while taking into account potential risks, benefits and overall impact.
digital
provide ICT system training
Plan and conduct training of staff on system and network issues. Utilise training material, evaluate and report on the learning progress of trainees.
digital
use ICT hardware
Ability to use equipment such as monitor, mouse, keyboard, storage devices, printers, scanners etc to perform operations such as plugging in, starting up, shutting down, rebooting, saving files and other operations.
digital
utilise computer-aided software engineering tools
Use software tools (CASE) to support the development lifecycle, design and implementation of software and applications of high-quality that can be easily maintained.
digital
Cross-sector
5 competencesapply system organisational policies
Implement internal policies related to the development, internal and external usage of technological systems, such as software systems, network systems and telecommunications systems, in order to achieve a set of goals and targets regarding the efficient operations and growth of an organisation.
digital
prepare licence agreements
Make the legal contract ready, granting permission to use equipment, services, components, applications and intellectual property.
protect personal data and privacy
Protect personal data and privacy in digital environments. Understand how to use and share personally identifiable information while being able to protect oneself and others from damages. Understand that digital services use a “Privacy policy” to inform how personal data is used.
digCompdigital
provide technical training
Explain and demonstrate the use of training equipment and system functions.
remove computer virus or malware from a computer
Carry out actions to remove computer viruses or other types of malware from a computer.
digital