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ESCO occupation

ICT information and knowledge manager

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ICT information and knowledge managers contribute to the definition of organisational information strategy and apply information and knowledge creation, editing, storage, and distribution policies. They manage the maintenance and evolution of structured and unstructured information. They create digital structures to enable exploitation and optimisation of information and knowledge, manage data analysis and enable business intelligence.

1330.1.1 ISCO 1330 ESCO source
Competences
42
Groups
4
Essential
26
Optional
16

Competences and skills

42 ESCO relations
Essential knowledge 14 competences

Occupation specific

0 competences

No competences in this bucket.

Sector-specific

12 competences
attack vectors

Paths or methods that threat actors use to exploit vulnerabilities in information networks or systems from a concrete organisation and impact its availability, integrity and confidentiality. Attack vectors may include social engineering tactics such as phishing mails or pretexting, technical exploits as SQL injection as well as buffer overflow attacks.

digital
ESCO source
data mining

The methods of artificial intelligence, machine learning, statistics and databases used to extract content from a dataset.

digital
ESCO source
data models

The techniques and existing systems used for structuring data elements and showing relationships between them, as well as methods for interpreting the data structures and relationships.

digital
ESCO source
data storage

The physical and technical concepts of how digital data storage is organised in specific schemes both locally, such as hard-drives and random-access memories (RAM) and remotely, via network, internet or cloud.

digital
ESCO source
decision support systems

The ICT systems that can be used to support business or organisational decision making.

digital
ESCO source
information architecture

The methods through which information is generated, structured, stored, maintained, linked, exchanged and used.

digital
ESCO source
information categorisation

The process of classifying the information into categories and showing relationships between the data for some clearly defined purposes.

digital
ESCO source
information extraction

The techniques and methods used for eliciting and extracting information from unstructured or semi-structured digital documents and sources.

digital
ESCO source
information security strategy

The plan defined by a company which sets the information security objectives and measures to mitigate risks, define control objectives, establish metrics and benchmarks while complying with legal, internal and contractual requirements.

digital
ESCO source
information structure

The type of infrastructure which defines the format of data: semi-structured, unstructured and structured.

digital
ESCO source
online analytical processing

The online tools which analyse, aggregate and present multi-dimensional data enabling users to interactively and selectively extract and view data from specific points of view.

digital
ESCO source
unstructured data

The information that is not arranged in a pre-defined manner or does not have a pre-defined data model and is difficult to understand and find patterns in without using techniques such as data mining.

digital
ESCO source

Cross-sector

2 competences
business intelligence

The tools used to transform large amounts of raw data into relevant and helpful business information.

digital
ESCO source
business processes

Processes which an organisation applies to improve efficiency, set new objectives and reach goals in a profitable and timely manner.

ESCO source
Essential skills and competences 12 competences

Occupation specific

0 competences

No competences in this bucket.

Sector-specific

6 competences
assess informational needs

Communicate with clients or users in order to identify which information they require and the methods with which they can access it.

ESCO source
create data models

Use specific techniques and methodologies to analyse the data requirements of an organisation's business processes in order to create models for these data, such as conceptual, logical and physical models. These models have a specific structure and format.

digital
ESCO source
define technology strategy

Create an overall plan of objectives, practices, principles and tactics related to the use of technologies within an organisation and describe the means to reach the objectives, taking into account analyses and relevant regulations.

ESCO source
manage data collection systems

Develop and manage methods and strategies used to maximise data quality and statistical efficiency in the collection of data, in order to ensure the gathered data are optimised for further processing.

digital
ESCO source
manage ICT data architecture

Oversee regulations and use ICT techniques to define the information systems architecture and to control data gathering, storing, consolidation, arrangement and usage in an organisation.

digital
ESCO source
migrate existing data

Apply migration and conversion methods for existing data, in order to transfer or convert data between formats, storage or computer systems.

digital
ESCO source

Cross-sector

6 competences
analyse the context of an organisation

Study the external and internal environment of an organisation by identifying its strengths and weaknesses in order to provide a base for company strategies and further planning.

ESCO source
deliver visual presentation of data

Create visual representations of data such as charts or diagrams for easier understanding.

digital
ESCO source
interpret current data

Analyse data gathered from sources such as market data, scientific papers, customer requirements and questionnaires which are current and up-to-date in order to assess development and innovation in areas of expertise.

ESCO source
manage business knowledge

Set up structures and distribution policies to enable or improve information exploitation using appropriate tools to extract, create and expand business mastery.

ESCO source
manage information sources

Identify relevant internal and external information sources and providers. Organise the information workflow and define information deliverables.

ESCO source
structure information

Organise information using systematic methods such as mental models and according to given standards in order to facilitate user information processing and understanding with respect to the specific requirements and characteristics of the output media.

ESCO source
Optional knowledge 3 competences

Occupation specific

0 competences

No competences in this bucket.

Sector-specific

3 competences
data protection

The principles, ethical issues, regulations and protocols of data protection.

digital
ESCO source
data quality assessment

The process of revealing data issues using ​quality indicators, measures and metrics in order to plan data cleansing and data enrichment strategies according to data quality criteria.

digital
ESCO source
information confidentiality

The mechanisms and regulations which allow for selective access control and guarantee that only authorised parties (people, processes, systems and devices) have access to data, the way to comply with confidential information and the risks of non-compliance.

digital
ESCO source

Cross-sector

0 competences

No competences in this bucket.

Optional skills and competences 13 competences

Occupation specific

0 competences

No competences in this bucket.

Sector-specific

12 competences
assess ICT knowledge

Evaluate the implicit mastery of skilled experts in an ICT system to make it explicit for further analysis and usage.

digital
ESCO source
coordinate technological activities

Give instructions to colleagues and other cooperating parties in order to reach the desired outcome of a technological project or achieve set goals within an organisation dealing with technology.

ESCO source
design information system

Define the architecture, composition, components, modules, interfaces and data for integrated information systems (hardware, software and network), based on system requirements and specifications.

digital
ESCO source
ensure information privacy

Design and implement business processes and technical solutions to guarantee data and information confidentiality in compliance with legal requirements, also considering public expectations and political issues of privacy.

ESCO source
implement data warehousing techniques

Apply models and tools such as online analytical processing (OLAP) and Online transaction processing (OLTP), to integrate structured or unstructured data from sources, in order to create a central depository of historical and current data.

digital
ESCO source
implement ICT security policies

Implement statements, assertions or rules that specify the appropriate use and protection of the ICT assets and systems from an organisation. These ICT security policies cover topics such as data classification, password management, access control and incident response.

digital
ESCO source
interact with users to gather requirements

Communicate with users to identify their requirements and collect them. Define all relevant user requirements and document them in an understandable and logical way for further analysis and specification.

ESCO source
keep up with the latest information systems solutions

Gather the latest information on existing information systems solutions which integrate software and hardware, as well as network components.

digital
ESCO source
manage cloud data and storage

Create and manage cloud data retention. Identify and implement data protection, encryption, and capacity planning needs.

digital
ESCO source
manage information access aids

Develop and maintain information access aids such as databases, digital bibliographies, web pages, software programs and online tutorials.

digital
ESCO source
perform data mining

Explore large datasets to reveal patterns using statistics, database systems or artificial intelligence and present the information in a comprehensible way.

digital
Scope note
Includes activities on big data.
ESCO source
utilise decision support system

Use the available ICT systems that can be used to support business or organisational decision making.

digital
ESCO source

Cross-sector

1 competence
use databases

Use software tools for managing and organising data in a structured environment which consists of attributes, tables and relationships in order to query and modify the stored data.

digital
ESCO source