project management
The discipline of project management, the activities which comprise this area and the variables implied in it, such as time, resources, requirements, deadlines, and responding to unexpected events.
Interpretation agency managers oversee operations in the delivery of interpretation services. They coordinate the efforts of a team of interpreters who understand and convert spoken communication from one language to another. They ensure the quality of the service and the administration of the interpretation agency.
Competences and skills
42 ESCO relationsEssential knowledge 5 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
1 competenceCross-sector
4 competencescustomer relationship management
The customer-oriented management approach and basic principles of successful customer relations that focus on interactions with customers such as technical support, customer services, after-sales support and direct communication with the customer.
grammar
The set of structural rules governing the composition of clauses, phrases, and words in any given natural language.
interpreting modes
The various ways of translating a language orally, such as simultaneous, consecutive, relay, whispered or liaison.
spelling
The rules concerning the way words are spelled.
Essential skills and competences 20 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
5 competencesdevelop a translation strategy
Perform research to better understand a translation issue and develop the translation strategy that would remediate the encountered problems.
follow an ethical code of conduct for translation activities
Carry out translation activities according to accepted principles of right and wrong. This includes fairness, transparency, and impartiality. Do not use judgement or allow personal opinions to affect the quality of the translation or interpretation.
manage a good diction
Speak clearly and precisely so that others understand exactly what is being said. Pronounce words accurately so as not to make mistakes or unintentionally say something incorrect.
perform bilateral interpretation
Understand and interpret oral statements in both directions of a language pair, while maintaining the speaker’s communicative intent.
preserve meaning of original speech
Translate speech without adding, changing or omitting anything. Make sure the original message is conveyed and do not express your own feelings or opinions. Work to keep the intended meaning.
Cross-sector
15 competencesapply grammar and spelling rules
Apply the rules of spelling and grammar and ensure consistency throughout texts.
assess quality of services
Test and compare various goods and services in order to assess their quality and to give detailed information to consumers.
assume responsibility for the management of a business
Adopt and assume the responsibility that entails running a business, prioritising the interest of its owners, the societal expectation, and the welfare of employees.
build business relationships
Establish a positive, long-term relationship between organisations and interested third parties such as suppliers, distributors, shareholders and other stakeholders in order to inform them of the organisation and its objectives.
interpret spoken language between two parties
Convert one spoken language to another in order to ensure the communication between two parties who do not speak a common language.
lead a team
Lead, supervise and motivate a group of people, in order to meet the expected results within a given timeline and with the foreseen resources in mind.
liaise with colleagues
Liaise with fellow colleagues to ensure common understanding on work related affairs and agree on the necessary compromises the parties might need to face. Negotiate compromises between parties as to ensure that work in general run efficiently towards the achievement of the objectives.
manage budgets
Plan, monitor, report on the budget and prepare set production budgets.
master language rules
Master the techniques and practices of the languages to be translated. This includes both your own native language, as well as foreign languages. Be familiar with applicable standards and rules and identify the proper expressions and words to use.
observe confidentiality
Observe the set of rules establishing the nondisclosure of information except to another authorised person.
speak different languages
Master foreign languages to be able to communicate in one or more foreign languages.
research
translate language concepts
Translate one language into another language. Match words and expressions with their corresponding brothers in other languages, while making sure that the message and nuances of the original text are preserved.
translate spoken language consecutively
Translate what a speaker says when the speakers pauses after two or more sentences, accurately and completely and based upon your notes. The speaker will wait until the interpreter finishes before proceeding.
translate spoken language simultaneously
Translate what a speaker says accurately and completely at the same rate of speech without any lag time.
write work-related reports
Compose work-related reports that support effective relationship management and a high standard of documentation and record keeping. Write and present results and conclusions in a clear and intelligible way so they are comprehensible to a non-expert audience.
Optional knowledge 7 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
3 competenceschuchotage interpreting
The act of providing individual simultaneous interpreting in a low voice to a small audience. This type of interpreting entails no specialised equipment and it is targeted to the few who do not understand the language spoken.
tape transcription
The act of translating spoken utterances into written text format.
unseen translation
The translation technique whereby unseen extracts from Latin and Greek prose or verse are presented to translators for them to translate the excerpts perfectly in a determined language, for instance English. It aims to evaluate vocabulary, grammar, and style and increase linguistic knowledge.
Cross-sector
4 competenceslinguistics
The scientific study of language and its three aspects, language form, language meaning, and language in context.
phonetics
The physical properties of speech sounds such as how their are produced, their acoustic properties and neurophysiological status.
scientific research methodology
The theoretical methodology used in scientific research involving doing background research, constructing an hypothesis, testing it, analysing data and concluding the results.
technical terminology
Type of language used in a certain context, containing terms that have a meaning specific to a particular group or activity, such as in industry, medicine, or law.
Optional skills and competences 10 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
3 competencesperform sight translation
Read documents aloud in a language different from the language in which the document is written.
perform sworn translations
Translate documents of all kinds and affixing a stamp indicating the translation has been performed by somebody endorsed by the local or national authorities.
provide advocacy interpreting services
Provide language interpretation services aimed at helping people belonging to minority communities get their message across irrespective of the language.
Cross-sector
7 competencesliaise with financiers
Liaise with people willing to finance the project. Negotiate deals and contracts.
liaise with government officials
Consult and cooperate with government officials who handle matter that is relevant to you or your business.
manage office facility systems
Keep management and service ability of the various office systems needed for the smooth and daily operation of the office facilities such as internal communication systems, softwares of common use inside the company, and office networks.
digital
motivate employees
Communicate with employees in order to ensure that their personal ambitions are in line with the business goals, and that they work to meet them.
preserve original text
Translate texts without adding, changing or omitting anything. Make sure the original message is conveyed. Don't express your own feelings and opinions.
show intercultural awareness
Show sensibility towards cultural differences by taking actions which facilitate positive interaction between international organisations, between groups or individuals of different cultures, and to promote integration in a community.
write research proposals
Synthetise and write proposals aiming to solve research problems. Draft the proposal baseline and objectives, the estimated budget, risks and impact. Document the advances and new developments on the relevant subject and field of study.