recreation activities
The field and characteristics of recreational activities for customers.
Recreational facilities managers direct the operations of facilities that provide recreational services such as gardens, spas, zoos, gambling and lottery facilities. They plan and organise the daily operations of the related staff and facilities and ensure the organisation follows the latest developments in its field. They coordinate the different departments of the facility and manage the correct use of rescources and budgets.
Competences and skills
73 ESCO relationsEssential knowledge 1 competence
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
0 competencesNo competences in this bucket.
Cross-sector
1 competenceEssential skills and competences 13 competences
Occupation specific
1 competenceorganise participation in local or international events
Apply for and secure a place to participate in local or international exhibitions and competitions.
Sector-specific
4 competencesdevelop recreation programmes
Develop plans and policies which aim to provide the desired recreation activities to a target group or in a community.
manage recreational facility
Manage the daily operations of a cultural facility. Organise all activities and coordinate the different departments functioning within a cultural facility. Develop a plan of action and arrange the necessary funds.
promote recreation activities
Promote the implementation of recreation programs in a community, as well as recreation services provided by an organisation or institution.
schedule recreation facilities
Schedule the use of recreational facilities.
Cross-sector
8 competencesestablish daily priorities
Establish daily priorities for staff personnel; effectively deal with multi-task workload.
liaise with local authorities
Maintain the liaison and exchange of information with regional or local authorities.
manage budgets
Plan, monitor, report on the budget and prepare set production budgets.
manage logistics
Create logistic framework for transporting goods to customers and for receiving returns, execute and follow up the logistics processes and guidelines. Adapt the production processes to the contingencies and constraints of the medium.
- Scope note
- Work with walls, walkway, pebbledash, glass, sheet metal, plastic and other materials.
manage supplies
Monitor and control the flow of supplies that includes the purchase, storage and movement of the required quality of raw materials, and also work-in-progress inventory. Manage supply chain activities and synchronise supply with demand of production and customer.
represent the organisation
Act as representative of the institution, company or organisation to the outside world.
set organisational policies
Participate in setting organisational policies that cover issues such as participant eligibility, program requirements, and program benefits for the service users.
supervise daily information operations
Direct daily operations of different units. Coordinate program/project activities to assure the respect of costs and time.
Optional knowledge 9 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
3 competencesbudgetary principles
Principles of estimating and planning of forecasts for business activity, compile regular budget and reports.
company policies
The set of rules that govern the activity of a company.
corporate social responsibility
The handling or managing of business processes in a responsible and ethical manner considering the economic responsibility towards shareholders as equally important as the responsibility towards environmental and social stakeholders.
green
Cross-sector
6 competencesaccounting
The documentation and processing of data regarding financial activities.
bookkeeping regulations
The methods and regulations involved in the process of accurate bookkeeping.
communication principles
The set of commonly shared principles in regards with communication such as active listening, establish rapport, adjusting the register, and respecting the intervention of others.
counselling methods
Counselling techniques used in different settings and with various groups and individuals, especially concerning methods of supervision and mediation in the counselling process.
energy conservation
The practice of reducing energy consumption and using fewer energy services. As a sustainable process, energy conservation is done by replacing used energy with alternative sources, using more efficient energy products, or refraining from particular energy products or services to conserve it.
green
- Scope note
- Excludes energy efficiency
quality standards
The national and international requirements, specifications and guidelines to ensure that products, services and processes are of good quality and fit for purpose.
Optional skills and competences 50 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
10 competencesassemble health and safety resources in cultural venues
Make sure the first aid kit is available and fully equipped in cultural venues and facilities. Identify available resources and services applied to the cultural sector. Inform the artistic team of available health and safety resources and services.
assist customers
Provide support and advice to customers in making purchasing decisions by finding out their needs, selecting suitable service and products for them and politely answering questions about products and services.
develop revenue generation strategies
Elaborate methodologies through which a company markets and sells a product or service to generate income.
identify customer's needs
Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services.
keep stock records
Keep written records of the amount of stock in storage, incoming and outgoing products required for the proper operation of services, repairs and maintenance tasks.
maintain relationship with customers
Build a lasting and meaningful relationship with customers in order to ensure satisfaction and fidelity by providing accurate and friendly advice and support, by delivering quality products and services and by supplying after-sales information and service.
maintain relationship with suppliers
Build a lasting and meaningful relationship with suppliers and service providers in order to establish a positive, profitable and enduring collaboration, co-operation and contract negotiation.
manage a small-to-medium business
Manage the organisational, financial and day-to-day operation of a small-to-medium enterprise.
produce sales reports
Maintain records of calls made and products sold over a given time frame, including data regarding sales volumes, number of new accounts contacted and the costs involved.
supervise the management of an establishment
Run the management of an establishment and ensure that every need for an smooth running of the operations is looked after.
Cross-sector
40 competencesanalyse goal progress
Analyse the steps which have been taken in order to reach the organisation's goals in order to assess the progress which has been made, the feasibility of the goals, and to ensure the goals can be met according to deadlines.
analyse transportation costs
Identify and analyse transportation costs, service levels and availability of equipment. Make recommendations and take preventive/corrective measures.
assess employees' capability levels
Evaluate the capabilities of employees by creating criteria and systematic testing methods for measuring expertise of individuals within an organisation.
chair a meeting
Chairing a meeting for a group of people, in order to formulate plans and decisions that are carried out by the company.
coordinate advertising campaigns
Organise course of action to promote a product or service; oversee the production of TV advertisements, newspaper and magazine ads, suggest mail packs, email campaigns, websites, stands and other advertising channels
coordinate events
Lead events by managing budget, logistics, event support, security, emergency plans and follow up.
create a financial plan
Develop a financial plan according to financial and client regulations, including an investor profile, financial advice, and negotiation and transaction plans.
create safe working protocols
Create clear, accountable, safe working protocols according to recognised zoo guidelines.
create solutions to problems
Solve problems which arise in planning, prioritising, organising, directing/facilitating action and evaluating performance. Use systematic processes of collecting, analysing, and synthesising information to evaluate current practice and generate new understandings about practice.
develop organisational policies
Develop and supervise the implementation of policies aimed at documenting and detailing the procedures for the operations of the organisation in the lights of its strategic planning.
ensure compliance with company regulations
Guarantee that employees' activities follow company regulations, as implemented through client and corporate guidelines, directives, policies and programmes.
evaluate employees
Analyse employees' individual performances over a certain time span and communicate your conclusions to the employee in question or higher management. Evaluate achievements of staff members.
fix meetings
Fix and schedule professional appointments or meetings for clients or superiors.
follow company standards
Lead and manage according to the organisation's code of conduct.
implement marketing strategies
Implement strategies which aim to promote a specific product or service, using the developed marketing strategies.
inform customers of activity changes
Brief customers about changes, delays or cancellations of planned activities.
keep task records
Organise and classify records of prepared reports and correspondence related to the performed work and progress records of tasks.
lead a team
Lead, supervise and motivate a group of people, in order to meet the expected results within a given timeline and with the foreseen resources in mind.
liaise with managers
Liaise with managers of other departments ensuring effective service and communication, i.e. sales, planning, purchasing, trading, distribution and technical.
maintain professional administration
File and organise professional administration documents comprehensively, keep customer records, fill in forms or log books and prepare documents about company-related matter.
maintain professional records
Produce and maintain records of work performed.
manage health and safety standards
Oversee all personnel and processes to comply with health, safety and hygiene standards. Communicate and support alignment of these requirements with the company's health and safety programmes.
manage payroll
Manage and be responsible for employees receiving their wages, review salaries and benefit plans and advise management on payroll and other employment conditions.
manage schedule of tasks
Maintain an overview of all the incoming tasks in order to prioritise the tasks, plan their execution, and integrate new tasks as they present themselves.
manage staff
Manage employees and subordinates, working in a team or individually, to maximise their performance and contribution. Schedule their work and activities, give instructions, motivate and direct the workers to meet the company objectives. Monitor and measure how an employee undertakes their responsibilities and how well these activities are executed. Identify areas for improvement and make suggestions to achieve this. Lead a group of people to help them achieve goals and maintain an effective working relationship among staff.
manage workflow processes
Develop, document and implement traffic and workflow processes across the company for different functions. Liaise with several departments and services such as account management and the creative director to plan and resource work.
maximise sales revenues
Increase possible sales volumes and avoid losses through cross-selling, upselling or promotion of additional services.
order supplies
Command products from relevant suppliers to get convenient and profitable products to purchase.
organise training
Make the necessary preparations to conduct a training session. Provide equipment, supplies and exercise materials. Ensure the training runs smoothly.
perform project management
Manage and plan various resources, such as human resources, budget, deadline, results, and quality necessary for a specific project, and monitor the project's progress in order to achieve a specific goal within a set time and budget.
research
plan health and safety procedures
Set up procedures for maintaining and improving health and safety in the establishment or workplace.
plan medium to long term objectives
Schedule long term objectives and immediate to short term objectives through effective medium-term planning and reconciliation processes.
plan shifts of employees
Plans shifts of employees to ensure completion of all customer orders and satisfactory completion of the production plan.
provide cost benefit analysis reports
Prepare, compile and communicate reports with broken down cost analysis on the proposal and budget plans of the company. Analyse the financial or social costs and benefits of a project or investment in advance over a given period of time.
recruit employees
Hire new employees by scoping the job role, advertising, performing interviews and selecting staff in line with company policy and legislation.
- Scope note
- It may include recruiting volunteers.
report on overall management of a business
Prepare and present periodic reports on the operations, achievements, and results obtained during certain period to higher level managers and directors.
speak different languages
Master foreign languages to be able to communicate in one or more foreign languages.
research
supervise the work of staff on different shifts
Oversee the activities of the employees working in shifts in order to ensure continuous operations.
supervise work
Direct and supervise the day-to-day activities of subordinate personnel.
train employees
Lead and guide employees through a process in which they are taught the necessary skills for the perspective job. Organise activities aimed at introducing the work and systems or improving the performance of individuals and groups in organisational settings.