room attendant

health and safety regulations

Necessary health, safety, hygiene and environmental standards and legislation rules in the sector of particular activity.

green

Usage Competence references ESCO source

clean rooms

Clean rooms by cleaning glasswork and windows, polishing furniture, vacuuming carpets, scrubing hard floors, and removing garbage.

Usage Competence references ESCO source

comply with food safety and hygiene

Respect optimal food safety and hygiene during preparation, manufacturing, processing, storage, distribution and delivery of food products.

Usage Competence references ESCO source

ensure compliance with company regulations

Guarantee that employees' activities follow company regulations, as implemented through client and corporate guidelines, directives, policies and programmes.

Usage Competence references ESCO source

handle chemical cleaning agents

Ensure proper handling, storage, management and disposal of cleaning chemicals (CIP) in accordance with regulations.

Scope note

The chemicals include hazardous materials.

Usage Competence references ESCO source

handle customer complaints

Administer complaints and negative feedback from customers in order to address concerns and where applicable provide a quick service recovery.

Usage Competence references ESCO source

maintain customer service

Keep the highest possible customer service and make sure that the customer service is at all times performed in a professional way. Help customers or participants feel at ease and support special requirements.

Scope note

Might include keeping the customers informed about the current status of their orders or waiting times.

Usage Competence references ESCO source

maintain linen operation

Keep daily operations of a linen stock, including its distribution, maintenance, rotation and storage.

Usage Competence references ESCO source

perform cleaning duties

Perform cleaning duties such as waste removal, vacuuming, emptying bins, and general cleaning of the working area. Cleaning activities should follow health and safety regulations if required.

Usage Competence references ESCO source

cleaning products

The ingredients used in the development of cleaning products, their properties and risks.

Usage Competence references ESCO source

cleaning techniques

Various techniques and tools used to clean different types of surfaces to achieve a certain degree of cleanliness such as sweeping, vacuuming, degreasing and wet cleaning.

Usage Competence references ESCO source

clean toilet facilities

Clean the toilets and wipe the sinks, mirrors and cubicle furniture according to the required standards, providing special attention to details.

Usage Competence references ESCO source

collect items for laundry service

Collect the dirty pieces of clothing or other linen within the facility and send them to the laundry service.

Usage Competence references ESCO source

make the beds

Clean sheets, turn mattresses, plump pillows and change cushions.

Usage Competence references ESCO source

service rooms

Offer room service and, where appropriate, service public areas, including cleaning surfaces, bathrooms, replacing linen and towels and restocking guest items.

Usage Competence references ESCO source

clean building floors

Clean the floors and stairways of buildings by sweeping, vacuuming, and mopping them, according to hygienic and organisational standards.

Usage Competence references ESCO source

clean furniture

Remove dirt, marks and other unwanted material from furniture.

Usage Competence references ESCO source

clean glass surfaces

Use cleaning products to clean any surface covered by glass.

Usage Competence references ESCO source

greet guests

Welcome guests in a friendly manner in a certain place.

Usage Competence references ESCO source

manage supplies

Monitor and control the flow of supplies that includes the purchase, storage and movement of the required quality of raw materials, and also work-in-progress inventory. Manage supply chain activities and synchronise supply with demand of production and customer.

Usage Competence references ESCO source

order supplies

Command products from relevant suppliers to get convenient and profitable products to purchase.

Usage Competence references ESCO source