surveillance methods
Surveillance methods used in the gathering of information and intelligence for investigation purposes.
Store detectives monitor the activities in the store in order to prevent and detect shoplifting. Once the individual is caught red-handed, they take all the legal measures, including announcing the police.
Competences and skills
29 ESCO relationsEssential knowledge 1 competence
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
0 competencesNo competences in this bucket.
Cross-sector
1 competenceEssential skills and competences 13 competences
Occupation specific
2 competencesconfront offenders
Confront offenders such as shoplifters with their acts by presenting evidence such as video recordings.
monitor sales area for security reasons
Observe the behaviour of customers in sales areas, in order to maintain order and security and spot potential risks.
Sector-specific
3 competencesdocument security incidents in the store
Prepare documentation and specific reports of the security threats, observations and incidents, such as shoplifting, that occur in the store, to be used as evidence against the offender, if required.
ensure public safety and security
Implement the relevant procedures, strategies and use the proper equipment to promote local or national security activities for the protection of data, people, institutions, and property.
prevent shoplifting
Identify shoplifters and methods by which shoplifters try to steal. Implement anti-shoplifting policies and procedures to protect against theft.
Cross-sector
8 competencescomply with legal regulations
Ensure you are properly informed of the legal regulations that govern a specific activity and adhere to its rules, policies and laws.
detain offenders
Keep back offenders and trespassers in a certain area.
identify security threats
Identify security threats during investigations, inspections, or patrols, and perform the necessary actions to minimise or neutralise the threat.
identify suspicious behaviour
Rapidly spot and identify individuals or customers who behave suspiciously and keep them under close observation.
interrogate individuals
Interview individuals in such a manner that they give information that could be of use in an investigation and that they possibly tried to conceal.
liaise with security authorities
Respond quickly to security incidents and violations by calling the police and keep in touch with other relevant parties involved in the potential prosecution of the offender.
monitor surveillance equipment
Monitor the operation of equipment used in surveillance and gathering of intelligence to ensure it functions properly and to gather the surveillance information detected by it.
practice vigilance
Practice vigilance during patrol or other surveillance activities in order to ensure safety and security, to look out for suspicious behaviour or other alarming changes in patterns or activities, and to respond quickly to these changes.
Optional knowledge 5 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
1 competencelegal requirements related to ammunition
Legal regulations and requirements in the field of selling, buying, handling and storing ammunition.
Cross-sector
4 competencescheck methods
Procedures used for investigative purposes such as surveillance by physical and electronic means, interrogations of witnesses, collection of objects and data for assessment and analysis and physical and electronic research for collecting data.
civil law
The legal rules and their applications used in disputes between different parties.
criminal law
The legal rules, constitutions and regulations applicable for the punishment of offenders.
fire safety regulations
The legal rules to be applied for fire safety and fire prevention in a facility.
Optional skills and competences 10 competences
Occupation specific
3 competencescarry out covert security observations
Perform observations in ways that preserve the covert security role, by dressing up, behaving and communicating with other colleagues or authorities appropriately.
create a prevention security plan for the store
Design a security plan for the establishment, according to its specifications and security needs in order to prevent any shoplifting or other security threats.
monitor cashiers
Investigate the actions of the checkout staff in order to detect potential incorrect invoicing.
Sector-specific
0 competencesNo competences in this bucket.
Cross-sector
7 competencesapply conflict management
Take ownership of the handling of all complaints and disputes showing empathy and understanding to achieve resolution. Be fully aware of all Social Responsibility protocols and procedures, and be able to deal with a problematic gambling situation in a professional manner with maturity and empathy.
identify terrorism threats
Identify the possibility of terrorism activities posing threats and danger in a specific area by monitoring activities of potentially dangerous groups of people, assessing risks in different areas, and gathering intelligence.
operate fire extinguishers
Understand the operation of fire extinguishing equipment and fire extinguishing techniques.
operate radio equipment
Set up and operate radio devices and accessories, such as broadcast consoles, amplifiers, and microphones. Understand the basics of radio operator language and, when necessary, provide instruction in handling radio equipment correctly.
digital
perform risk analysis
Identify and assess factors that may jeopardise the success of a project or threaten the organisation's functioning. Implement procedures to avoid or minimise their impact.
perform security checks
Monitor and check individuals' bags or personal items in order to make sure the individuals present no threats and that their behaviour is legally compliant.
screen clients
Check the personal information of clients and make sure they are not on any blacklist or registered for any severe offences.