application usability
The process through which the learnability, efficiency, usefulness and ease of use of a software application can be defined and measured.
digital
ICT usability testers ensure compliance with requirements and strive for optimal usability within the software engineering cycle phases (analysis, design, implementation, and deployment). They also work closely with users (analysts) to research for and document user profiles, analyse tasks, workflows, and user scenarios.
Competences and skills
47 ESCO relationsEssential knowledge 4 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
3 competenceshuman-computer interaction
The study of the behaviour and interaction between digital devices and human beings.
digital
levels of software testing
The levels of testing in the software development process, such as unit testing, integration testing, system testing and acceptance testing.
digital
Cross-sector
1 competencebehavioural science
The investigation and analysis of subject behaviour through regulated and lifelike observations and disciplined scientific experiments.
Essential skills and competences 13 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
8 competencesassess users' interaction with ICT applications
Evaluate how users interact with ICT applications in order to analyse their behaviour, draw conclusions (for instance about their motives, expectations and goals) and improve applications' functionalities.
digital
create website wireframe
Develop an image or set of images that display the functional elements of a website or page, typically used for planning a website's functionality and structure.
digital
execute ICT user research activities
Perform research tasks such as recruitment of participants, scheduling of tasks, collecting of empirical data, data analysis and production of materials in order to assess the interaction of users with an ICT system, program or application.
digital
execute software tests
Perform tests to ensure that a software product will perform flawlessly under the specified customer requirements and identify software defects (bugs) and malfunctions, using specialised software tools and testing techniques.
digital
measure software usability
Check the convenience of the software product for the end user. Identify user problems and make adjustments to improve usability practice. Collect input data on how users evaluate software products.
digital
provide software testing documentation
Describe software testing procedures to technical team and analysis of test outcomes to users and clients in order to inform them about state and efficiency of software.
digital
replicate customer software issues
Use specialised tools to replicate and analyse the conditions that caused the set of software states or outputs reported by the customer in order to provide adequate solutions.
digital
use experience map
Examine all the interactions and touchpoints people have with a product, brand or service. Determine key variables such as duration and frequency of every touchpoint.
digital
Cross-sector
5 competencesaddress problems critically
Identify the strengths and weaknesses of various abstract, rational concepts, such as issues, opinions, and approaches related to a specific problematic situation in order to formulate solutions and alternative methods of tackling the situation.
conduct research interview
Use professional researching and interviewing methods and techniques to gather relevant data, facts or information, to gain new insights and to fully comprehend the message of the interviewee.
report test findings
Report test results with a focus on findings and recommendations, differentiating results by levels of severity. Include relevant information from the test plan and outline the test methodologies, using metrics, tables, and visual methods to clarify where needed.
test for behavioural patterns
Discern patterns in the behaviour of individuals by using various tests in order to understand the causes of their behaviour.
test for emotional patterns
Discern patterns in the emotions of individuals by using various tests in order to understand the causes of these emotions.
Optional knowledge 22 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
21 competencesAgile project management
The agile project management approach is a methodology for planning, managing and overseeing of ICT resources in order to meet specific goals and using project management ICT tools.
digital
AJAX
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in AJAX.
digital
ICT debugging tools
The ICT tools used to test and debug programs and software code, such as GNU Debugger (GDB), Intel Debugger (IDB), Microsoft Visual Studio Debugger, Valgrind and WinDbg.
digital
ICT project management methodologies
The methodologies or models for planning, managing and overseeing of ICT resources in order to meet specific goals, such methodologies are Waterfall, Incremental, V-Model, Scrum or Agile and using project management ICT tools.
digital
JavaScript
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in JavaScript.
digital
LDAP
The computer language LDAP is a query language for retrieval of information from a database and of documents containing the needed information.
digital
lean project management
The lean project management approach is a methodology for planning, managing and overseeing of ICT resources in order to meet specific goals and using project management ICT tools.
digital
LINQ
The computer language LINQ is a query language for retrieval of information from a database and of documents containing the needed information. It is developed by the software company Microsoft.
digital
MDX
The computer language MDX is a query language for retrieval of information from a database and of documents containing the needed information. It is developed by the software company Microsoft.
digital
N1QL
The computer language N1QL is a query language for retrieval of information from a database and of documents containing the needed information. It is developed by the software company Couchbase.
digital
PHP
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in PHP.
digital
Process-based management
The process-based management approach is a methodology for planning, managing and overseeing of ICT resources in order to meet specific goals and using project management ICT tools.
digital
query languages
The field of standardised computer languages for retrieval of information from a database and of documents containing the needed information.
digital
resource description framework query language
The query languages such as SPARQL which are used to retrieve and manipulate data stored in Resource Description Framework format (RDF).
digital
SPARQL
The computer language SPARQL is a query language for retrieval of information from a database and of documents containing the needed information. It is developed by the international standards organisation World Wide Web Consortium.
digital
tools for ICT test automation
The specialised software to execute or control tests and compare predicted testing outputs with actual testing results such as Selenium, QTP and LoadRunner
digital
unstructured data
The information that is not arranged in a pre-defined manner or does not have a pre-defined data model and is difficult to understand and find patterns in without using techniques such as data mining.
digital
visual presentation techniques
The visual representation and interaction techniques, such as histograms, scatter plots, surface plots, tree maps and parallel coordinate plots, that can be used to present abstract numerical and non-numerical data, in order to reinforce the human understanding of this information.
digital
web based collaborative platforms
Online tools which facilitate communication and collaboration among Internet users in real time. Platforms with a range of functionalities created to facilitate organisational team work or promote productive workflow among other features.
digital
web programming
The programming paradigm that is based on combining markup (which adds context and structure to text) and other web programming code, such as AJAX, javascript and PHP, in order to carry out appropriate actions and visualise the content.
digital
XQuery
The computer language XQuery is a query language for retrieval of information from a database and of documents containing the needed information. It is developed by the international standards organisation World Wide Web Consortium.
digital
Cross-sector
1 competencecognitive psychology
The human mental processes such as attention, memory, language use, perception, problem solving, creativity and thinking.
Optional skills and competences 8 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
7 competencesconduct ICT code review
Examine and review systematically computer source code to identify errors in any stage of development and to improve the overall software quality.
digital
debug software
Repair computer code by analysing testing results, locating the defects causing the software to output an incorrect or unexpected result and remove these faults.
digital
design user interface
Create software or device components which enable interaction between humans and systems or machines, using appropriate techniques, languages and tools so as to streamline interaction while using the system or machine.
digital
develop automated software tests
Create software test sets in an automated manner, using specialised languages or tools, that can be performed by testing tools in order to save resources, gain efficiency and effectiveness in test execution.
digital
develop ICT test suite
Create a series of test cases to check software behaviour versus specifications. These test cases are then to be used during subsequent testing.
digital
use markup languages
Utilise computer languages that are syntactically distinguishable from the text, to add annotations to a document, specify layout and process types of documents such as HTML.
digital
use scripting programming
Utilise specialised ICT tools to create computer code that is interpreted by the corresponding run-time environments in order to extend applications and automate common computer operations. Use programming languages which support this method such as Unix Shell scripts, JavaScript, Python and Ruby.
digital
Cross-sector
1 competencemanage schedule of tasks
Maintain an overview of all the incoming tasks in order to prioritise the tasks, plan their execution, and integrate new tasks as they present themselves.