international business
The processes related to production or distribution of goods and services across borders.
International forwarding operations coordinators implement and monitor international forwarding operations by resolving problems and taking decisions related to transport and support activities. They deal with administrative burdens associated with international operations such as regulations in different national contexts for imports and exports. They provide business support, project coordination, evaluation and management of current systems and international supply chain management and procedures as required.
Competences and skills
22 ESCO relationsEssential knowledge 1 competence
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
0 competencesNo competences in this bucket.
Cross-sector
1 competenceEssential skills and competences 16 competences
Occupation specific
1 competencerespond to requests for logistics services from all over the world
Respond to requests for logistical services from customers in any country around the world.
Sector-specific
11 competencesapply procedures to ensure cargo complies with customs regulations
Apply the different procedures required to meet customs obligations when transporting goods across borders and arriving via ports/airports or any other logistics hub, such as producing written customs declarations. Apply different procedures for different types of goods, and ensure compliance with shipping regulations.;
assess carriers
Evaluate carrier performance. Evaluate strengths and weaknesses, network and infrastructure.
control trade commercial documentation
Monitor written records containing information related to commercial transactions such as invoice, letter of credit, order, shipping, certificate of origin.
coordinate export transportation activities
Coordinate all export transportation operations while considering export strategies and services.
coordinate import transportation activities
Oversee import transportation operations; optimise import processes and service strategies.
foster relationships with various types of carrier
Establish relationships with various types of carriers e.g. trucking companies, air freighters and ocean liners.
liaise with transportation services
Serve as an intermediary between the customer and various transportation services.
manage carriers
Manage carriers and help customers in assessing route, performance, mode, and costs.
manage import export licenses
Ensure the effective issuing of permits and licenses in import and export processes.
set import export strategies
Develop and plan the strategies for import and export, according to the size of the company, the nature of its products, expertise and business conditions on the international markets.
work in a logistics team
Ability to work confidently within a logistics team, with each member of the team fulfilling a role designed to increase the efficiency of the whole.
Cross-sector
4 competencesanalyse work-related written reports
Read and comprehend job-related reports, analyse the content of reports and apply findings to daily work operations.
perform ICT troubleshooting
Identify problems with servers, desktops, printers, networks, and remote access, and perform actions which solve the problems.
digital
write routine reports
Compose regular reports by writing clear observations on the monitored processes in a respective field.
write work-related reports
Compose work-related reports that support effective relationship management and a high standard of documentation and record keeping. Write and present results and conclusions in a clear and intelligible way so they are comprehensible to a non-expert audience.
Optional skills and competences 5 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
1 competencetolerate stress
Maintain a temperate mental state and effective performance under pressure or adverse circumstances.
Cross-sector
4 competenceshave computer literacy
Utilise computers, IT equipment and modern day technology in an efficient way.
digital
perform services in a flexible manner
Adapt service approach when circumstances change.
show intercultural awareness
Show sensibility towards cultural differences by taking actions which facilitate positive interaction between international organisations, between groups or individuals of different cultures, and to promote integration in a community.
use different communication channels
Make use of various types of communication channels such as verbal, handwritten, digital and telephonic communication with the purpose of constructing and sharing ideas or information.