hair
Human hair, its composition and interaction with various chemicals, environment factors and health issues.
Hairdresser assistants clean the hair of clients, apply hair conditioner and dying treatment in a beauty salon. They apply shampoo, rub scalp and rinse the hair. They may also do scalp treatment, bleaching, tinting, and massaging for their clients. Hairdresser assistants use specialized lotions, shampoos, conditioners, and other hair care equipment, according to their client's needs and preferences.
Competences and skills
28 ESCO relationsEssential knowledge 3 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
1 competenceCross-sector
2 competenceshair colouring
The theory and practice of colouring a hairstyle and various process steps and types such as bleaching, highlights, and balayage.
hair products
The qualities and applications of various styling products used on different types of hair, such as curling creams, hairspray, shampoos, and conditioners.
Essential skills and competences 9 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
5 competencesidentify customer's needs
Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services.
treat scalp conditions
Use specialised lotions, shampoos or equipment to treat scalp or hair problems such as hair loss, hair damage, dandruff or psoriasis.
use equipment for hair care
Use tools to cut, trim or shave hair, such as scissors, clippers, razors and combs.
wash hair
Use shampoo to clean clients' hair and scalp, use hair conditioners to create volume or make hair more smooth and shiny and afterwards dry the hair with a blow dryer or a towel.
work safely with chemicals
Take the necessary precautions for storing, using and disposing chemical products.
Cross-sector
4 competencesdye hair
Dye hair using a special solution to change its colour.
maintain customer service
Keep the highest possible customer service and make sure that the customer service is at all times performed in a professional way. Help customers or participants feel at ease and support special requirements.
- Scope note
- Might include keeping the customers informed about the current status of their orders or waiting times.
maintain equipment
Regularly inspect and perform all required activities to maintain the equipment in functional order prior or after its use.
work ergonomically
Apply ergonomy principles in the organisation of the workplace while manually handling equipment and materials.
Optional skills and competences 16 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
7 competencesadvise on hair style
Make recommendations to customers about suitable hair styles, based on their preferences and your own professional judgment.
help customers with hair problems
Offer solutions for or ways to deal with hair problems, such as gray hair, hair loss, hair damage or greasy hair, or scalp problems such as dandruff or psoriasis.
monitor stock level
Evaluate how much stock is used and determine what should be ordered.
provide directions to guests
Show guests the way through buildings or on domains, to their seats or performance setting, helping them with any additional information so that they can reach the foreseen event destination.
recommend cosmetics to customers
Recommend and provide advice on cosmetic products based on the customer's personal preferences and needs and on the different product types and brands available.
sell hair products
Sell various styling products used on different types of hair, such as curling creams, hairspray, shampoos and conditioners.
stay up-to-date with hair style trends
Keep abreast of current and future fashion trends in hair styles.
Cross-sector
9 competencesadminister appointments
Accept, schedule and cancel appointments.
communicate with customers
Respond to and communicate with customers in the most efficient and appropriate manner to enable them to access the desired products or services, or any other help they may require.
give massages
Provide clients with head, hand, neck, facial or full body massages.
greet guests
Welcome guests in a friendly manner in a certain place.
listen actively
Give attention to what other people say, patiently understand points being made, asking questions as appropriate, and not interrupting at inappropriate times; able to listen carefully the needs of customers, clients, passengers, service users or others, and provide solutions accordingly.
maintain professional administration
File and organise professional administration documents comprehensively, keep customer records, fill in forms or log books and prepare documents about company-related matter.
maintain work area cleanliness
Keep the working area and equipment clean and orderly.
order supplies
Command products from relevant suppliers to get convenient and profitable products to purchase.
process payments
Accept payments such as cash, credit cards and debit cards. Handle reimbursement in case of returns or administer vouchers and marketing instruments such as bonus cards or membership cards. Pay attention to safety and the protection of personal data.