company policies
The set of rules that govern the activity of a company.
Business managers are responsible for setting the objectives of the business unit of a company, creating a plan for the operations, and facilitating the achievement of the objectives and implementation of the plan together with employees of the segment and stakeholders. They keep an overview of the business, understand detailed information of the business unit and support the department, and make decisions based on the information at hand.
Competences and skills
85 ESCO relationsEssential knowledge 9 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
3 competencescorporate social responsibility
The handling or managing of business processes in a responsible and ethical manner considering the economic responsibility towards shareholders as equally important as the responsibility towards environmental and social stakeholders.
green
cost management
The process of planning, monitoring and adjusting the expenses and revenues of a business in order to achieve cost efficiency and capability.
Cross-sector
6 competencesbusiness communication
The process of effectively communicating within the workplace and to external bodies to achieve organisational goals.
business law
The field of law concerned with the trade and commerce activities of businesses and private persons and their legal interactions. This relates to numerous legal disciplines, including tax and employment law.
business management principles
Principles governing business management methods such as strategy planning, methods of efficient production, people and resources coordination.
financial forecasting
The tool used in performing fiscal financial management to identify revenue trends and estimated financial conditions.
risk identification
The different types of risk and the related classification criteria such as their nature and scope, the activity to which they relate, their causes and consequences and their financing.
strategic planning
The elements defining the foundation and core of an organisation such as its mission, vision, values, and objectives.
Essential skills and competences 26 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
3 competencesabide by business ethical code of conducts
Conform and follow the ethical code of conducts promoted by companies and businesses at large. Ensure that operations and activities do comply with the code of conduct and ethical operations the supply chain throughout.
develop business plans
Plan, write and collaborate in the implement business plans. Include and foresee in the business plan the market strategy, the competitive analysis of the company, the design and the development of the plan, the operations and the management aspects and the financial forecast of the business plan.
develop revenue generation strategies
Elaborate methodologies through which a company markets and sells a product or service to generate income.
Cross-sector
23 competencesanalyse business plans
Analyse the formal statements from businesses which outline their business goals and the strategies they set in place to meet them, in order to assess the feasibility of the plan and verify the business' ability to meet external requirements such as the repayment of a loan or return of investments.
analyse business processes
Study the contribution of the work processes to the business goals and monitor their efficiency and productivity.
apply business acumen
Take appropriate actions in a business environment in order to maximise possible outcome from each situation.
assume responsibility for the management of a business
Adopt and assume the responsibility that entails running a business, prioritising the interest of its owners, the societal expectation, and the welfare of employees.
build business relationships
Establish a positive, long-term relationship between organisations and interested third parties such as suppliers, distributors, shareholders and other stakeholders in order to inform them of the organisation and its objectives.
collaborate in company's daily operations
Collaborate and perform hands-on work with other departments, managers, supervisors, and workers in different aspects of the business from preparing accounting reports, envisioning the marketing campaigns up to having contact with clients.
conclude business agreements
Negotiate, revise, and sign mercantile and business documents such as contracts, business agreements, deeds, purchases and wills, and bills of exchange.
control financial resources
Monitor and control budgets and financial resources providing capable stewardship in company management.
create a financial plan
Develop a financial plan according to financial and client regulations, including an investor profile, financial advice, and negotiation and transaction plans.
create a work atmosphere of continuous improvement
Work with management practices such as continuous improvement, preventive maintenance. Pay attention to problem solving and teamwork principles. Empower teams to identify opportunities and then drive the process to improve the results.
develop company strategies
Envision, plan, and develop strategies for companies and organisations aimed at achieving different purposes such as establishing new markets, refurbishing the equipment and machinery of a company, implementing pricing strategies, etc.
ensure lawful business operations
Comply with legislation in the daily operations of a company.
exercise stewardship
Exercise stewardship to ensure the efficient and responsible planning and management of resources.
follow company standards
Lead and manage according to the organisation's code of conduct.
integrate strategic foundation in daily performance
Reflect on the strategic foundation of companies, meaning their mission, vision, and values in order to integrate this foundation in the performance of the job position.
liaise with managers
Liaise with managers of other departments ensuring effective service and communication, i.e. sales, planning, purchasing, trading, distribution and technical.
make strategic business decisions
Analyse business information and consult directors for decision making purposes in a varied array of aspects affecting the prospect, productivity and sustainable operation of a company. Consider the options and alternatives to a challenge and make sound rational decisions based on analysis and experience.
manage staff
Manage employees and subordinates, working in a team or individually, to maximise their performance and contribution. Schedule their work and activities, give instructions, motivate and direct the workers to meet the company objectives. Monitor and measure how an employee undertakes their responsibilities and how well these activities are executed. Identify areas for improvement and make suggestions to achieve this. Lead a group of people to help them achieve goals and maintain an effective working relationship among staff.
negotiate with stakeholders
Negotiate compromises with stakeholders and strive to reach the most beneficial agreements for the company. May involve building relationships with suppliers and customers, as well as ensuring products are profitable.
plan medium to long term objectives
Schedule long term objectives and immediate to short term objectives through effective medium-term planning and reconciliation processes.
recruit employees
Hire new employees by scoping the job role, advertising, performing interviews and selecting staff in line with company policy and legislation.
- Scope note
- It may include recruiting volunteers.
strive for company growth
Develop strategies and plans aiming at achieving a sustained company growth, be the company self-owned or somebody else's. Strive with actions to increase revenues and positive cash flows.
track key performance indicators
Identify the quantifiable measures that a company or industry uses to gauge or compare performance in terms of meeting their operational and strategic goals, using preset performance indicators.
Optional knowledge 16 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
2 competencesbusiness process modelling
The tools, methods and notations such as Business Process Model and Notation (BPMN) and Business Process Execution Language (BPEL), used to describe and analyse the characteristics of a business process and model its further development.
project management
The discipline of project management, the activities which comprise this area and the variables implied in it, such as time, resources, requirements, deadlines, and responding to unexpected events.
Cross-sector
14 competencesaccounting
The documentation and processing of data regarding financial activities.
banking activities
The broad and continuously growing banking activities and financial products managed by banks ranging from personal banking, corporate banking, investment banking, private banking, up to insurance, foreign exchange trading, commodity trading, trading in equities, futures and options trading.
business loans
Loans which are intended for business purposes and which can either be secured or unsecured depending on whether a collateral is involved. The different types of business loans such as bank loans, mezzanine finance, asset-based finance, and invoice finance.
corporate law
The legal rules that govern how corporate stakeholders (such as shareholders, employees, directors, consumers, etc) interact with one another, and the responsibilities corporations have to their stakeholders.
financial jurisdiction
Financial rules and procedures applicable to a certain location, whose regulatory bodies decide on its jurisdiction
financial management
The field of finance that concerns the practical process analysis and tools for designating financial resources. It encompasses the structure of businesses, the investment sources, and the value increase of corporations due to managerial decision-making.
financial statements
The set of financial records disclosing the financial position of a company at the end of a set period or of the accounting year. The financial statements consisting of five parts which are the statement of financial position, the statement of comprehensive income, the statement of changes in equity (SOCE), the statement of cash flows and notes.
human resource management
The function in an organisation concerned with the recruitment of employees and the optimisation of employee performance.
international trade
The economic practise and study field that address the exchange of goods and services across geographic borders. The general theories and schools of thought around the implications of international trade in terms of exports, imports, competitivity, GDP, and role of multinational companies.
market entry planning
The processes contained in the pursuit of entering a new market such as researching the market, segmentation, defining the target groups, and developing a viable financial business model to approach the market.
marketing management
The academic discipline and function in an organisation which focuses on the market research, market development, and the creation of marketing campaigns to raise awareness on the company's services and products.
marketing principles
The principles of managing the relationship between consumers and products or services for the purpose of increasing sales and improving advertising techniques.
subsidiary operations
The coordination, processes, and operations revolving around the management of subsidiaries either nationally or internationally. The integration of strategic guidelines coming from the headquarters, consolidation of financial reporting, and abidance by the regulatory mandates of the jurisdiction where the subsidiary operates.
supply chain management
The flow of goods in the supply chain, movement and storage of raw materials, work-in-process inventory, and finished goods from point of origin to point of consumption.
Optional skills and competences 34 competences
Occupation specific
1 competenceorganise participation in local or international events
Apply for and secure a place to participate in local or international exhibitions and competitions.
Sector-specific
3 competencescreate a financial report
Finalise project accounting. Prepare an actual budget, compare the discrepancy between the planned and actual budget, and draw final conclusions.
maintain relationship with customers
Build a lasting and meaningful relationship with customers in order to ensure satisfaction and fidelity by providing accurate and friendly advice and support, by delivering quality products and services and by supplying after-sales information and service.
prospect new regional contracts
Identify and win regional contracts/tenders for expanding stores.
Cross-sector
30 competencesalign efforts towards business development
Synchronise the efforts, plans, strategies, and actions carried out in departments of companies towards the growth of business and its turnover. Keep business development as the ultimate outcome of any effort of the company.
analyse financial risk
Identify and analyse risks that could impact an organisation or individual financially, such as credit and market risks, and propose solutions to cover against those risks.
analyse market financial trends
Monitor and forecast the tendencies of a financial market to move in a particular direction over time.
create a work atmosphere of continuous improvement
Work with management practices such as continuous improvement, preventive maintenance. Pay attention to problem solving and teamwork principles. Empower teams to identify opportunities and then drive the process to improve the results.
describe the financial situation of a region
Consider a number of variables such as political, social, and economic in order to analyse and describe a region or country from a financial standpoint.
develop organisational policies
Develop and supervise the implementation of policies aimed at documenting and detailing the procedures for the operations of the organisation in the lights of its strategic planning.
develop professional network
Reach out to and meet up with people in a professional context. Find common ground and use your contacts for mutual benefit. Keep track of the people in your personal professional network and stay up to date on their activities.
- Scope note
- This includes the development of social relationships with patients and customers.
establish communication with foreign cultures
Strive to understand the cultural codes of the society where the company operates and to establish a solid communication and mutual understanding with its members.
evaluate performance of organisational collaborators
Evaluate the performance and results of managers and employees considering their efficiency and effectivity at work. Consider personal and professional elements.
execute marketing plan
Carry out all the activities involved in achieving specific marketing objectives within a given timeframe
follow the statutory obligations
Understand, abide by, and apply the statutory obligations of the company in the daily performance of the job.
impart business plans to collaborators
Diffuse, present, and communicate business plans and strategies to managers, employees making sure that objectives, actions, and important messages are properly conveyed.
integrate headquarter's guidelines into local operations
Understand and implement the guidelines and objectives provided by the headquarters of a company into the local management of a company or subsidiary. Adapt guidelines to the regional reality.
interact with the board of directors
Present the results of the company, answer questions in regards to the organisation, and receive guidelines on the future perspectives and plans for the company.
keep updated on the political landscape
Read, search, and analyse the political situation of a region as a source of information applicable for different purposes such as information, decision-making, and management, and investments.
liaise with local authorities
Maintain the liaison and exchange of information with regional or local authorities.
manage budgets
Plan, monitor, report on the budget and prepare set production budgets.
manage contracts
Negotiate the terms, conditions, costs and other specifications of a contract while making sure they comply with legal requirements and are legally enforceable. Oversee the execution of the contract, agree on and document any changes in line with any legal limitations.
manage financial risk
Predict and manage financial risks, and identify procedures to avoid or minimise their impact.
manage office facility systems
Keep management and service ability of the various office systems needed for the smooth and daily operation of the office facilities such as internal communication systems, softwares of common use inside the company, and office networks.
digital
manage relationships with stakeholders
Create and maintain solid internal and external relations with stakeholders at operational level based on mutual trust and credibility in order to achieve organisational goals. Ensure organisational strategies incorporate strong stakeholder management and identify and prioritise strategic stakeholder relationships.
oversee quality control
Monitor and assure the quality of the provided goods or services by overseeing that all the factors of the production meet quality requirements. Supervise product inspection and testing.
plan health and safety procedures
Set up procedures for maintaining and improving health and safety in the establishment or workplace.
prepare financial statements
Collect, entry, and prepare the set of financial records disclosing the financial position of a company at the end of a certain period or accounting year. The financial statements consisting of five parts which are the statement of financial position, the statement of comprehensive income, the statement of changes in equity (SOCE), the statement of cash flows and notes.
report on overall management of a business
Prepare and present periodic reports on the operations, achievements, and results obtained during certain period to higher level managers and directors.
shape corporate culture
Observe and define the elements in the corporate culture of a company in order to reinforce, integrate and shape further the codes, values, beliefs and behaviours aligned with the company's aims.
shape organisational teams based on competencies
Study the profiles of collaborators and decide the best place for directors and collaborators following an strategic mindset and serving to the goals of the company.
share good practices across subsidiaries
Investigate and document good practices and knowledge rendering a superior productivity in order to spread it in other departments or subsidiaries of the organisation.
speak different languages
Master foreign languages to be able to communicate in one or more foreign languages.
research
synthesise financial information
Collect, revise and put together financial information coming from different sources or departments in order to create a document with unified financial accounts or plans.